Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, CA

Conveniently located, well staffed, and breakfast!

Posted Apr 27, 2015
Pros: Free breakfast, free wifi, valet parking if the lot gets full, free hot drinks in lobby, free cookies in the evening, very hot water in room.
Cons: Hotel was under some exterior renovations, parking lot small, wifi is slow.
Location: Highway is two blocks from the hotel, also there's the airport and Disneyland nearby.
Keep in mind that this is an airport hotel. So the hotel is more about convenience than creature comforts. That being said, I found the hotel to be quite comfortable and spacious. The room was huge, the bathroom was large as well, and there were two TVs in the room. Our two queen room easily would sleep 6, but I can't imagine everyone sharing the single bathroom comfortably. The breakfast was good and the lobby was always stocked with complimentary hot drinks to go! Check in was at 3pm but we didn't arrive until 4am, we called the hotel and they made sure our room would be ready for us and that the staff would be attentive at that hour. We arrived and the checkin process took seconds. Everyone was courteous and I have no complaints about the hotel!
Comment from Hotel Management
Apr 30, 2015 by John M, Hotel Management
Thank you for taking the time to provide feedback about your recent stay at the hotel. The rooms are all suites and recently renovated. I am please to know you found the rooms, breakfast, amenities, location, and service being delivered by the staff to meet all of your needs.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom las vegas

Life Savers

Posted Apr 20, 2015
After a long day at Disney and a horrible experience at motel 6 disney(bed bugs, yikes, but everything else around the area was booked) booked my at hamptons santa ana on the last min of the day.. Drive from disney wasnt bad at all, Vallet parking, got my key within minutes, super clean bathroom and comfy bed, Clean sheets, towels a hot shower and suddenly i forgot i was mad, i was actually happy the motel 6 had a problem if not i would have not find this hotel, they saved our night!!
Comment from Hotel Management
Apr 30, 2015 by John , Hotel Management
Thank you for taking the time to provide feedback about your recent stay at the hotel. I know every member of our staff wants to provide an overall experience that earns a 5 star rating from our guests. I am glad the hotel and staff were able to take a poor experience at another property and turn it into an exceptional experience at our home. We look forward to your return.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hacienda Hights

Nice hotel except for the small parking lot.

Posted Apr 19, 2015
My stay was great the only thing I was disappointed was with their parking lot. I checked-in around 6pm and parking lot was almost full didn't help that 3 stalls were taken up by their bus and like 7 stalls taped off right next to the bus. So went shopping to kill time until my boyfriend got off from work. When I returned the parking was worse, though they do have free valet well let's just say that entire drive thru was completely packed so you leave your keys with valet. By the time my boyfriend got off from work was beyond bad & then in the morning was a mess.
Comment from Hotel Management
Apr 30, 2015 by John M, Hotel Management
Thank you for taking the time to provide feedback about your recent stay. I was pleased to read that you found the recently renovated hotel to be meet your needs. I am glad the complimentary valet was able to assist you with parking your vehicle. I hope you have an opportunity to return again soon.
Comment from Hotel Management
Apr 30, 2015 by John M, Hotel Management
Thank you for taking the time to provide feedback about your recent stay. I was pleased to read that you found the recently renovated hotel to be meet your needs. I am glad the complimentary valet was able to assist you with parking your vehicle. I hope you have an opportunity to return again soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom orange county, CA

Great hotel for a Bach party!

Posted Mar 23, 2015
Great hotel! I booked a room for an overnight bach party for my sister. We got a room with two beds and a sleeper for us 5 girls.Very comfortable beds and nice room. Two things really stood out for us during our stay. The first was how awesome the staff is! Super friendly, very accommodating and just very nice people. Also, we really loved the complimentary breakfast that came with the room. At first, I was a little worried about booking the room since the price was so low I figured there must be a catch, but there was none! :) Overall we really enjoyed our stay and would definitely book again!
Comment from Hotel Management
Mar 27, 2015 by John M, Hotel Management
Thank you for taking the time to provide feedback about your stay at the hotel. I am very pleased you found the staff "super friendly" and the breakfast exceeded your expectations. We hope you have an opportunity to return and be a guest in our home again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall experience

Posted Feb 9, 2015
Room was nice and comfortable but the AC did not adjust easily so it was a warm room and the Pool was left open past midnight and I had to contact office to close it. Overall it was nice for the price but could have been better.
Comment from Hotel Management
Mar 12, 2015 by John M, Hotel Management
Thank you for taking the time to provide feedback about your recent stay at the hotel. I will be using your comments to provide additional training to our night staff and security about pool hours and to ensure all future guests do not experience this problem. Thank you agin and I hope you have an opportunity to return and be our guest again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location and rooms

Posted Feb 6, 2015
Location: There is a shopping area with movie theater and restaurants very close. That was very convenient, especially after traveling so far.
We had a great suite that we were upgraded to. It was great, clean, in good condition, and quiet. The beds were comfortable and sheets looks nice and clean. They had a great selection of breakfast options, as well.
Comment from Hotel Management
Mar 12, 2015 by John M, Hotel Management
Thank you for taking the time to provide feedback and rate your recent stay at the hotel. I was very pleased to read "Perfect location and rooms-We had a great suite that we were upgraded to. It was great, clean, in good condition, and quiet. The beds were comfortable and sheets looks nice and clean. They had a great selection of breakfast options, as well." I will pass your comments on to the staff, they work very hard to ensure every guest experience earns a 5 star rating.
5 out of 5
Recommended
for Business Travelers
by Edfrom Reno

Short business trip to SoCal

Posted Jan 29, 2015 on Hotels.com
Very nice stay. The only thing I mark the room down for was an overpowering smell of either cleaner or room freshener when I checked it, I was able to open the windows and air it out but someone went a little overboard there. Everything was clean, breakfast was good the one day I had it, and I'll be back.
Comment from Hotel Management
Apr 18, 2015 by JohnM, Hotel Management
Thank you for taking the time to provide feedback about your recent stay at the hotel. I will pass your comments on to the staff. I will be using your comments to train and ensure every guest is receiving accommodations that earn a 5 star rating.
5 out of 5
Recommended
for Couples
by Rhondafrom Gilroy

Happy Guest!

Posted Jan 24, 2015 on Hotels.com
The staff were vey helpful and friendly! We received a complimentary room upgrade. The room was a very nice surprise. I would stay here again if ever in the area.
Comment from Hotel Management
Apr 18, 2015 by JohnM, Hotel Management
Than you for taking the time to provide feedback and rate your recent stay at the hotel. I was very pleased to read "The staff were vey helpful and friendly". I am always grateful to know the hotel amenities and staff delivers an overall experience that earns a 5 star rating.
5 out of 5
Recommended
for Business Travelers
by Erisafrom New York

Comfortable and spacious!

Posted Jan 20, 2015 on Hotels.com
For the price it is a great hotel! Spacious rooms and the hotel staff is very nice!
Comment from Hotel Management
Mar 28, 2015 by JohnM, Hotel Management
Thank you for taking the time to provide feedback about your recent stay at the hotel. I am very pleased to know that you found our newly renovated rooms to be comfortable and spacious. I was also very " pleased to read " Spacious rooms and the hotel staff is very nice!' I will pass your comments on to the staff. I hope you have an opportunity to return and be a guest in our home again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom iowa

CLOSE TO AIRPORT

Posted Jan 19, 2015
hotel staff were friendly and efficient. room was very large clean & comfortable. breakfast is as most motel morning breakfasts.
Comment from Hotel Management
Jan 22, 2015 by JohnM, Hotel Management
Thank you for taking the time to provide feedback about your recent stay at the hotel. I was very pleased to read "hotel staff were friendly and efficient. room was very large clean & comfortable". I will pass your comments on to the staff. We look forward to having as a guest in our home again.