Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Place to Stay

Posted Jul 15, 2014
Pros: Excellent staff and free breakfast to start the day
Cons: I find the place meeting all my needs.
The hotel in neat with excellent staff who make your stay a very pleasant experience. The rooms are clean and I will recommend this hotel to any traveler in the area.
Comment from Hotel Management
Jul 17, 2014 by JohnM, Hotel Management
Thank you for taking the time to review your recent stay at the hotle. I was glad to read "I STRONGLY suggest that travelers seriously consider staying at this lodging. The people, facilities and free breakfast were all 1st class rated. It is modern and clean. We have NO COMPLAINTS whatsoever. Well done!" We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler

it was great

Posted Jul 11, 2014
it was great, the staff was nice, and we had a great stay here.
Comment from Hotel Management
Jul 17, 2014 by JohnM, Hotel Management
Thank you for taking the time to provide feedback about your recent stay. I am very pleased to hear that you had a great stay. We look forward to your return.
5 out of 5
Recommended
for Everyone
by TR from San Jose

Good value

Posted Jun 17, 2014
The room was very nice, a very good breakfast bar. A good value, especially for families.
Comment from Hotel Management
Jul 15, 2014 by JohnM, Hotel Management
Thank you for taking the time to provide feedback about your stay . I am pleased to hear you enjoyed the complimentary breakfast and your family enjoyed their stay at the property. We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great room for traveling with two children.

Posted Jun 10, 2014
Great location for visiting the beaches and shopping.
Comment from Hotel Management
Jul 15, 2014 by JohnM, Hotel Management
thank you taking the time to provide feedback about your stay. The hotel is very centrally located to many beaches and attractions, I am glad we were able to meet your needs while traveling with your family.
5 out of 5
Recommended
for Everyone
by Aleks from Miami, FL

Hidden jewel!

Posted Jun 10, 2014
Worth it! The beds are comfy as heck. Breakfast was delicious, pool was small but Jacuzzi/spa was fun...gym hours were great and hospitality was at it's best. I would recommend any couple to try and spend a night there. Due to location from everything else, walk to a park, feeling spontaneous? Head down to Huntington Beach, wanna be crazy, go to San Diego or even L.A. just enjoy and know that you have a spot to relax and crash at.
Comment from Hotel Management
Jul 15, 2014 by JohnM, Hotel Management
Thank you for taking the time to provide such wonderful feedback about your stay at the hotel. Every staff member wants our guests to feel at home and welcome. We look forward to your return.
2 out of 5
by V. from AL

Parking is a nightmare!!

Posted May 21, 2014
The size of the parking lot is grossly inadequate for accommodating guests. If the hotel is busy, which I'm sure it strives to be on a daily basis, a valet comes and parks the cars. They end up parking anywhere there is room, blocking the spaces, and stacking cars! They ask when you'll need the car, but it is never ready. When one travels on a tight schedule this is beyond inconvenient!
Comment from Hotel Management
May 28, 2014 by JohnM, Hotel Management
Thank you for your feedback about your stay. The management team will use your feedback for training and to improve the quality of service delivered to our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was a great

Posted May 19, 2014
Pros: the hotel was very clean and the staff made you feel at home they were very polite
Cons: I think that the way it is is great
Location: we went to the beach and to Disneyland
This hotel was great because of the location and over all the facility and the staff was great
Comment from Hotel Management
Jun 3, 2014 by JohnM, Hotel Management
I was very pleased to read that you found the location and the staff to be "great". I know every staff member at the hotel wants to satisfy every guest every time. We look forward to your next visit.
3 out of 5
by Ellie

Simple room

Posted May 19, 2014
At first glance Hamptons has it all until you find out it lacks in electrical outlets and DVD players. The hotel staff was very kind in supplying our room with an extension cord however there should b no need for that! The tv channels were lacking in kid channels too (only Cartoon Network), plus there was no DVD player. The room was clean, and we enjoyed the use of the coffee/tea machine. Note to self when booking read carefully thru the amenities section.
Comment from Hotel Management
May 19, 2014 by JohnM, Hotel Management
Thank you for taking the time to review your recent stay at the hotel. I will use your comments to improve the amenities in the rooms. The rooms are being remodeled as we speak. I hope you have an opportunity to return and see the finished product. Thank You
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2014
The room is big and clean. Limited parking, but the staffs offer valet parking, it's very convinent
Comment from Hotel Management
May 16, 2014 by JohnM, Hotel Management
I was pleased to read your 5 STAR rating and comments about your recent stay at the hotel. I am glad your found the rooms to be "big and clean". I know the housekeeping staff takes pride in every room they prepare for our guests. We look forward to your return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a group of hotels near the airport.

Posted May 14, 2014
Pros: Friendly and helpful staff. Clean. Comfortable.
Cons: We were not warned about maintenance work being done in the room above us, so there was a lot of noise up there. It stopped at 6pm.
Location: Close to Disneyland and the John Wayne airport.
This hotel was not on a busy road or facing the freeway as some others were. We were given a room on the end of a hallway, which was quieter. Beds were comfortable.
Comment from Hotel Management
May 16, 2014 by JohnM, Hotel Management
Thank you for taking the time to provide feedback and score your stay at the hotel. I am glad the location met your needs and you found the beds comfortable. We look forward to your return.