Ratings based on 486 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quick and clean.

Posted Feb 21, 2015
Pros: Clean and comfortable.
Cons: Some frays in the carpet in the doorway.
Location: Diseney, burger joint in the same parking lot.
We stayed one night before going to Disney down the I-5. The place was very nicely decorated and clean. The beds were very comfortable and the bathroom was what you would expect.
Comment from Hotel Management
Mar 6, 2015 by GuestServices, Hotel Management
Thank you for your feedback!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Clean, contemporary and Sleek

Posted Feb 12, 2015
Very nice hotel. The lobby, bar, and pool area are quite inviting. Everything was nice and comfortable. A little noisy (traffic) since it is close to the highway but nothing a tired evening can't fix! With that being said, super easy access to highway. Close to restaurants (walking distance).
Comment from Hotel Management
Mar 6, 2015 by GuestServices, Hotel Management
Thank you for your feedback; we're so pleased you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jan 30, 2015
This is a nice hotel. Looks like it's been recently renovated. Nice basic room with two queens. Modern decor. Great mirror in bathroom. Totally non smoking, but you can smell a lot of smoke in the lobby because smokers sit right outside the door...that's my only negative.
Comment from Hotel Management
Mar 7, 2015 by GuestServices, Hotel Management
We HAVE been recently renovated... thanks for noticing! We do appreciate your feedback (and yes, we are a non-smoking hotel)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom lemoore ca

Close to everything

Posted Jan 21, 2015
Second time here and staff was really nice and helpful and the room was clean and nice. Also is pretty close to attractions without all the crowds
Comment from Hotel Management
Mar 6, 2015 by GuestServices, Hotel Management
Thank you for posting your review!
4 out of 5
Recommended
for Business Travelers
by Rebeccafrom Bakersfield

Adequate for overnight

Posted Jan 15, 2015 on Hotels.com
Courteous staff.
Comment from Hotel Management
Feb 4, 2015 by GuestServices, Hotel Management
We're pleased that you found our staff courteous and that you enjoyed your short stay.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

great stay

Posted Jan 12, 2015 on Hotels.com
Front desk was very friendly. There were a lot of place to eat around the hotel.
Comment from Hotel Management
Jan 13, 2015 by GuestServices, Hotel Management
Thank you for your review. We're pleased you found our service personnel friendly and our location convenient!
5 out of 5
Recommended
for Couples
by Patrickfrom Irvine

Nice stay

Posted Jan 9, 2015 on Hotels.com
Everything was nice. Room was clean and comfortable.
Comment from Hotel Management
Jan 12, 2015 by GuestServices, Hotel Management
Thank you for your valuable feedback and for the 5 star review!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2015
Staff was very nice. Loved the free shuttles to Disneyland and Knotts Berry Farm.
Comment from Hotel Management
Jan 12, 2015 by GuestServices, Hotel Management
We are so pleased you took advantage of our free parking and free Disney/Knotts shuttle!
4 out of 5
Recommended
for Families
by Wilsonfrom Clovis

Disneyland New Years Eve

Posted Jan 6, 2015 on Hotels.com
My family went down to Disneyland for the New Year's Eve holiday and found the rates very reasonable. The hotel was so close to knottsberry farm that we actually spent our first night there! The free shuttle service was great, saved us 20 on parking at DL. Only complaint was the wifi was horrible in our room. Couldn't even send text messages.
Comment from Hotel Management
Jan 12, 2015 by GuestServices, Hotel Management
Happy New Year! Thank you for your review. We will certainly look into the wifi issue... as our bandwidth was recently upgraded throughout the hotel. We appreciate the feedback.
2 out of 5
by A verified traveler

Not Much Sleep

Posted Jan 4, 2015
This room was located right behind the elevators and vending machine area and there was mechanical noise all night long. The bathrooms were not clean and they only supplied us with three bath towels when we had four on the reservation. We asked to be moved to another room, but returned from Knotts too late to have this accommodation. The man at the front desk was rude when we checked-in and overall it was not worth the cost. Also, hang-on when you take the shuttle. 50 miles per hour through their parking lot -- it was the first "thrill ride" of the morning.
Comment from Hotel Management
Jan 6, 2015 by GuestServices, Hotel Management
Please accept our apologies that your stay was anything less than perfect. We do read and appreciate all guest reviews... and use them to learn how we can improve and where to focus our time and resources. Be assured we will follow up with our Front Office and Concierge personnel.
Comment from Hotel Management
Jan 6, 2015 by GuestServices, Hotel Management
Please accept our apologies that your stay was anything less than perfect. We do read all guest reviews in an effort to learn how we can improve and where to focus our time and energies. Be assured your concerns will be addressed with Housekeeping, Front Office and Concierge departments. We thank you for taking the time to post your review.