Ratings based on 236 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Ventura County

We will never use this hotel again.

Posted Aug 17, 2014
Pros: Nothing special. Bed was OK, room was quiet. Window air conditioner shows the age of the place.
Cons: If there are additional charges, put it into the room charge or forget it. We were given parking stickers so this identified us as a hotel guest.
Location: We were there for business. We roamed around but didn't do anything near the hotel
They apparently didn't know that a motel is a motor hotel and that people drive to it. They charged $7.50 a day to park on their grounds. I am at a point that I will not be nickled and dimed for things. Stick it in the room charge, then no one is annoyed. They have lost us a customer.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very relaxing!

Posted Aug 14, 2014
The room was very clean and spacious. Breakfast was served in the morning nice and hot!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beach time

Posted Jul 31, 2014
It is a walk to the beach! But doable. The only thing I didn't like was after paying a higher room rate they still charge you for parking. I think it should be included!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 28, 2014
Pros: Staff at the front desk and kitchen bar went out of their way to make the experience pleasant
Cons: Room slightly smaller than usually offered by holiday inn express hotels previously visited. Room had a musty smell.
Location: Close to restaurants. 25 minute walk to the beach
Comfortable small hotel . Staff very pleasant and helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from Redlands, California

Close to the beach

Posted Jul 23, 2014
Pros: It was clean and comfortable with plenty of room and the breakfast was good.
Cons: We arrived at 3:30 pm and our room was not ready for another 20 minutes. No apology. I see no reason for the $7.50 per day charge for parking.
Location: Close to Balboa Island and Newport Blvd. Easy access to kayaking and boating. Many great restaurants in the area.
The hotel is good place to stay in Newport Beach. Close to the beaches and many activities.
4 out of 5
Recommended
for Everyone
by A verified traveler from G

Great priced hotel near shopping, dining and beach

Posted Jul 8, 2014
Clean rooms, no roll away beds. Excellent location near beach, dinning and high end shopping.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2014
Booked this hotel last minute! I had a king bed and sofa sleeper room and it was a good size room with a partial view! Hotel looks up to date bed was alright but over all pretty good!
5 out of 5
Recommended
for Everyone
by Kathy from Wyoming

Our saviors

Posted Jun 23, 2014
We had the worst flight and terrible experience at the car rental. We had been awake for going on 30 hours, at the point of check in, I was almost in tears. The hotel staff had our room ready within minutes (even though we were about 5 hours early) offered us coffee and water. At that point the tears did start but out of relief and gratefulness. Thank you. You saved our vacation.
Comment from Hotel Management
Jun 25, 2014 by Hotel Management, Hotel Management
Dear Kathy, Thank you for taking the time to write to us regarding your stay at our hotel. We are glad that we are able to brighten your vacation and turned your initial experience somewhere else into a positive one! Our entire team wishes you well and we hope to welcome you back soon on your next visit to Newport Beach! Best regards, Team at HIE Newport Beach
5 out of 5
Recommended
for Everyone
by W from Idaho

I'll be back

Posted Jun 22, 2014
Nice room, breakfast area and pool to chill. Be careful at the driveway when you enter/exit-especially during heavy traffic.
5 out of 5
Recommended
for Everyone
by A verified traveler from st joseph, mo

Great place to stay:)

Posted Jun 19, 2014
Close to everything. Starbucks right down the street!! Would highly recommend and will for sure stay again! Staff so awesome and property well maintained.