Ratings based on 336 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom So Cal

Posted Jan 16, 2015
Great hotel with good location for our needs to be at a wedding following morning.
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy to find, close to airport and beach

Posted Jan 13, 2015
Pros: location
Cons: Not charge for parking
Location: Restaurants within walking distance
We flew out for a fast trip and everything was great, very friendly and helpful staff. Great breakfast. Very clean and neat.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2015
Spent a night after new year eve celebration. Great staff. The hotel borders PCH (hw 1) but the road was not noisy. Good quality / price ratio for NewPort beach.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Ontario, Canada

Good location

Posted Dec 30, 2014
Pros: Breakfast included in price and helpful, friendly, accomodating staff.
Cons: Nothing really - good value for money
Location: Rusty Pelican for freash seafood dinner. Starbucks just down the street. Sol Cucina for Mexican just south on PCH at Bayside. Laguna Beach.
We stayed at the Holiday Inn Express for 6 nights. We booked because they were one of the few that offered breakfast as well - breakfast offered great variety (incl. eggs, cinnamon buns, cereals (hot and cold), etc.). The one downside is that there's a huge amount of construction happening on that part of the Pacific Coast Highway, so its a bit challenging leaving the hotel to go back south on PCH. Our first night in a regular room was a bit annoying as there were guests who arrived late at night and decided to stay up until 5am, laughing, talking, etc. The walls are like paper. When we spoke to the front desk in the morning, they bumped us to a suite for the duration of our stay which was very generous. This worked really well as we had two kids with us as well for our trip. While not super luxurious, this hotel was more than adequate for our needs, very friendly staff, solid breakfast and good location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly Staff.

Posted Dec 23, 2014
Excellent experience. Close to everything. Do not like paying for parking, that should be in the price of the room.
Comment from Hotel Management
Dec 30, 2014 by Hotel Management, Hotel Management
Hello, Thank you for your most recent stay at the Holiday Inn Express Newport Beach and for your kind feedback. We are thrilled that you had an excellent experience at our hotel. Please come visit us soon! Best Regards, Holiday Inn Express Newport Beach Team
1 out of 5
by A verified travelerfrom m

The hotel defines corporate rigidness.

Posted Nov 30, 2014
If there's any mistakes in your booking don't expect them to care. I found the staff to be extremely inflexible. I noticed more regulations and rigidness in that hotel then any I'd been to.. (That's in a month of travelling). I was put in a handicap room and forced to pay $7 for parking (yes paid parking!) the staff didn't care that I was unaware of these surprises. The pool and hot tube were small and packed most of the evening. The room was clean, though there was an odd smell when I first walked in like rotten eggs. I don't think I got my money's worth.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, reasonable price. Very pleasant staff.

Posted Nov 25, 2014
Not within walking distance to most things, no pedestrian traffic or activities nearby.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient located.

Posted Nov 17, 2014
The staff were very professional and friendly.. The rooms were clean. The daily breakfast has a lot of variety and the food was very good! It's worth the stay and very good value!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Business trip

Posted Nov 7, 2014
Pros: Staff helpfulness
Cons: Beds should be pillow top
Location: Great location for my travel needs.
Staff was great, convenenient location. Bed was a little uncomfortable, need softer bed, all else was good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom corner brook, nl

Great spot couple of blocks from beach.

Posted Oct 30, 2014
Hotel clean, great breakfast and in room WiFi was a bonus. Beds clean and comfortable and hotel was quiet even though near busy street and on weekend.
Comment from Hotel Management
Nov 1, 2014 by Hotel Management, Hotel Management
Hi, Brian! Thank you for your kind comments! Please do visit us again soon! Best regards, Rachel and team at Holiday Inn Express Newport Beach