Ratings based on 2,506 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom az

Key cards never worked, room cleaned once. Hassle.

Posted Nov 20, 2014
2 of the 3 nights the room key didn't work...both of them, and carried by different people. So you know they weren't both demagnetized by anything. Never once put up the do not disturb sign, but room was only cleaned 50% of the time. Rooms safe didn't work. Had to call for soaps and towels obviously when the room wasn't cleaned. Would get back really late with tired kids from Disneyland, then would have to go 66% of the time to get my keys done on a new card. All in all I would describe the stay in one word. A "hassle".
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary, Alberta Canada

Lovely Hotel

Posted Nov 19, 2014
Pros: I loved how open and fresh it feels right when you walk in the doors ( that the gentleman are always there to open for you)!
Location: Disneyland for 3 days and eating, not enough time for shopping this time:(
great experience, our daughter turned 18 while staying at the hotel and the staff was great... they had a birthday package delivered to the room when we returned from Disneyland ( birthday cake and candle, movie package and treats) and the staff at the front desk were amazing so helpful and really cared that our trip was as all that it could be.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego, CA

Good hotel. Convenient and close to disneyland.

Posted Nov 16, 2014
Really nice hotel. I called a day before to confirm my arrival and asked to have a king sized bed which they said they'll reserve but upon arrival I was told that they didn't any rooms with a king sized bed anymore...
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Nov 16, 2014
The room bathrooms could be nicer. Friendly staff. Nice l
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Excellent Disney area hotel

Posted Nov 12, 2014
Very nice hotel loved it and would definitely stay there again. The hotel is close to Disneyland, and lots of restaurants. The facilities are top notch and offer a great getaway experience. the room was clean and the bed comfortable. The staff were friendly and helpful and took care of all the details as needed.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Midland , Texas

Great hotel close to disney

Posted Nov 9, 2014
Great hotel with shoppibg near by. I didn't like that rooms do not come with refrigators. To get refrigator it is extra money .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, CA

Great hotel centrally located.

Posted Nov 2, 2014
Beautiful hotel with excellent service. Staff is attentive. Convenient shuttle service to Disneyland. Will definitely stay here again.
5 out of 5
Recommended
for Families
by A verified travelerfrom San Francisco

Another Excellent Stay

Posted Oct 23, 2014
Pros: I like that we come here only 3 times per year and yet many employees remember us. This alone makes us come back time and time again.
Cons: Free internet services.
Location: Great location with a dedicated Disneyland shuttle.
We come here a few times a year to go to Disneyland. Each time with staff has been welcoming and accommodating. The rooms are clean and the beds are comfortable with the usual assortment of amenities.
1 out of 5
by A verified travelerfrom Seeattle

Ehe room is to old

Posted Oct 18, 2014
The room is too old,And to far to parking and Disneyland ,the elevator is too nozzy ,The people sale Disneyland ticket in too bad in the hotel,is can be 2 star hotel not 4 star?too baaaad´╝ü
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas

Nice hotel & they upgraded us to 2 queen bed!

Posted Oct 16, 2014
Good exp will definitely go back! It's a great hotel with nice ammenities.