Ratings based on 2,470 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Seeattle

Ehe room is to old

Posted Oct 18, 2014
The room is too old,And to far to parking and Disneyland ,the elevator is too nozzy ,The people sale Disneyland ticket in too bad in the hotel,is can be 2 star hotel not 4 star?too baaaad´╝ü
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Nice hotel & they upgraded us to 2 queen bed!

Posted Oct 16, 2014
Good exp will definitely go back! It's a great hotel with nice ammenities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with a Starbucks!

Posted Oct 15, 2014
Our room was very well kept as we stayed. The shuttle to Disneyland was very convenient and reasonably priced. I would stay there again. We were very comfortable for the five nights we stayed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, ON, Canada

Great hotel for Disneyland trip.

Posted Oct 15, 2014
Pros: Location, lobby, service, the beds were so comfortable and fluffy... basically loved everything.
Cons: Really nothing we can think of.
Location: Starbucks is right in there, so you can grab your coffee/breakfast fast if you are in a hurry. The pool and pook deck is a perfect size and the fire
We would highly recommend this hotel to anyone travelling to Anaheim to visit Disneyland. It's perfectly situated, not too far not too close, just what we wanted. The lobby is so grand and airy, loved the feel, and the two restaurants offer a good selection of food and wine. Our son enjoyed sitting in front of the TV showing all disney movies while we had a drink or coffee in the morning waiting for the shuttle. Starbucks is right in there, so you can grab your coffee/breakfast fast if you are in a hurry. The pool and pook deck is a perfect size and the fire pit was a nice touch for the evenings if you wanted to enjoy a glass of wine or other. There wasn't one thing we didn't like. Oh, and Target is just across the street if you needed last minute things such as diapers, wine, etc.
4 out of 5
Recommended
for Everyone
by A verified traveler

handy

Posted Oct 12, 2014
great hotel; only concern was our room had a noisy aircon unit and when we complained the staff sent ther staff up to try and fix it which made it a little quieter but they also gave us a discount off the room rate to compensate which was very good of them.
5 out of 5
Recommended
for Everyone
by A verified traveler from P

Great hotel! Clean and high end.

Posted Oct 12, 2014
Great location. Loved the stay. Would recommend this hotel to anyone visiting Anaheim.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing staff, food and ok rooms

Posted Oct 4, 2014
Pros: The staff, the amenities and the food
Cons: Parking is a tad pricy. Rooms could use some upgrading/maintenance...especially the bathrooms.
Location: Great location, super quiet rooms, lots do do close by
The hotel was a great choice for our trip. The staff: We had some minor issues during our stay but the staff went above and beyond to resolve them. We arrive half an hour early fro checking but we were kindly allowed to check in. Once in the room, we went to use the safe but it did not work. We called the front desk who sent up a security staff member, Chris, to fix it. He changed the batteries and thought he had fixed the issue. Tested the safe and left. 5 mins after Chris left, the safe stopped working again. We called the front desk again and the sent Chris up again. Chris was so accommodating, personable and all around awesome. He set us up with a safety deposit box downstairs and applied a small hotel credit to our account for the troubles which was more then what we expected. Thank you Chris for going above and beyond. The hotel is lucky to have such an awesome employee who delivers above and beyond customer care. The hotel amenities and offerings: -5 dollar shuttle to disney was always on time, clean and a great offering from the hotel. -The hotel restaurants were great. Staff was friendly and courteous. Food was delicious. The only downside is because the restaurants are always busy, service is slow. I dont think there is enough waiters or waitresses for the amount of guests but if your not in a rush, the food is worth the wait. -Hotel amenities were always clean and well maintained -Rooms could use a bit of maintenance. Bathrooms are a bit run down.
5 out of 5
Recommended
for Everyone
by A verified traveler

Love this hotel

Posted Oct 2, 2014
We've stayed at the Hyatt twice and have been very pleased at both stays. The hotel accommodated our early check in and provides the best service. The hotel is beautiful and very upscale. I recommend staying at this hotel for visits to Anaheim and disneyland.
5 out of 5
Recommended
for Everyone
by A verified traveler from gs

Good

Posted Sep 30, 2014
Everything was great except the pool felt sweaty n tasted salty but looked clean
2 out of 5
by A verified traveler from Cyprus

No Free wifi, Nothing of worth at night nearby

Posted Sep 30, 2014
Pros: the stuff
Cons: Free wifi, rooms
Location: nothing to do!!
The stuff is very nice and friendly especially the check in and the concierge people. The hotel rooms are ok, the bathroom not so attractive! Does not provide Free room wifi even in the PUBLIC area of the hotel you have to pay for the Internet. Good news is that you can Access nearby hotel wifi and connect Free or use the starbucks wifi which is open. The area of the hotel is not the best since there arent many things nearby to spent your night. 20 minutes walking in LA as a tourist at night is not recommended. It is close to Disneyland though.