Ratings based on 2,817 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom San Diego

Love the hotel!

Posted May 5, 2015
Pros: room service menu room comfort
Location: Disney
The best part of our trip to disney was arriving to the comfort of the Hyatt Regency Orange County Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
Clean rooms, helpful staff, comfortable atmosphere! We will stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel and the staff was all super helpful

Posted May 3, 2015
Room service closes at 12:00, so I was told I needed to pick up my food from the restaurant. I told the lady I cannot leave I have kids. She did not hesatate to bring the food personally for me that was so awesome.
2 out of 5
by A verified traveler

Posted May 1, 2015
Small room,no refrigerator, not enough soup and shampoo.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2015
I've stayed here twice and both times I was very happy w the service from the Hyatt staff... My room was very comfortable and I had a nice view of Disneyland park... I'll stay in this hotel every single time I go to Disneyland
5 out of 5
Recommended
for Everyone
by A verified travelerfrom calgary, AB

Great hotel

Posted Apr 28, 2015
We had a great time at the hotel. The room was comfortable. Hotel has its own shuttle to disney ( round trip $5 adults and $2 kids) so you don't have to use Anaheim transit that stops on every hotel on its way to disney. Lobby is great do you get a great feeling when you enter the hotel. Check in was fast and staff was very helpful. Nice restuarant at the hotel. And a target store just across the street. Overall we had s great stay And I would love to go back :)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toledo Ohio

Stay here!

Posted Apr 27, 2015
Pros: Balconies on all rooms!
Gorgeous hotel. Great Staff. Good location. Delicious food.
5 out of 5
Recommended
for Families
by A verified travelerfrom Vancouver, BC

Kid-friendly without being kid-centric

Posted Apr 24, 2015
Pros: Fabulous kids' suite, with spacious bar fridge and microwave, which made snacking much cheaper and more convenient. Efficient and responsive staff.
Cons: We didn't discover the Wifi was free until our third day there.
Location: Shuttle to Disneyland is reasonably priced and always on time. And it was nice to be a little bit off the beaten path.
This appears to be the nicest hotel on the Disney strip, and caters equally to family and businesspeople. For that reason it has fabulous amenities -- a recreation area with a firepit, tennis courts, etc., and a large and well-equipped fitness centre. Its main restaurant offers free dining for kids under 12 if you order adult entrees, and the bar beside it has a fantastic movie-viewing area for kids that lets you socialize while they're entertained.
1 out of 5
by A verified travelerfrom Los Alamitos, Ca

Outdated rooms and uninformed hotel staff!

Posted Apr 24, 2015
Our experience overall wasn't what we expected. The rooms were small and outdated for the overpriced room that we paid to stay in. We had gone there for a wedding and our anniversary. The checkin was fine, but they didn't tell us they couldn't accomodate a smoking room for us. After checking in to our room we noticed the sign and tried to call the hotel staff to get more info. It took 3 calls and 20 mins for them to stop putting me on hold, and transferring me from person to person just to tell me they are a non smoking hotel, the first person could have told me that! Overall we wouldn't stay there again. Rooms are very small and bathroom was gross!
4 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 24, 2015
Pros: Clean Decent rooms Very friendly and helpful staff
Very nice hotel Good location Relatively close to Disney Parks ~ 10-15 minutes by shuttle. Shuttle is not free Parking is too expensive Overall neighbourhood around the hotel ( but also generally around Disney Parks ) is not too friendly ...