Sundeck

Reviews of Residence Inn by Marriott at Anaheim Resort/Convention Cntr

3.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 812 out of 1128 reviews" "
Rating 8 - Good. 194 out of 1128 reviews" "
Rating 6 - Okay. 56 out of 1128 reviews" "
Rating 4 - Poor. 31 out of 1128 reviews" "
Rating 2 - Terrible. 35 out of 1128 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle, Mission

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. Beautiful place
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 18, 2024
Michelle, thank you for sharing your wonderful feedback. It's great to hear that you found Residence Inn at Anaheim Resort Convention Center to be beautiful and that you'd choose to return. We eagerly await your next visit.

10/10 Excellent

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 18, 2024
Bashar, it's fantastic to learn that you had a perfect stay at the Residence Inn at Anaheim Resort Convention Center! Your high rating is greatly appreciated and we hope this means we'll have the pleasure of welcoming you back in the future!

10/10 Excellent

RAJESHBHAI

Traveled with family
Liked: Amenities
Great experience
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 17, 2024
Rajeshbhai, it's fantastic to hear that you had a great experience at the Residence Inn at Anaheim Resort Convention Center. We're dedicated to providing our guests with exceptional stays, and your feedback lets us know we're on the right track. We look forward to the opportunity to serve you again soon!

10/10 Excellent

Mario Francisco

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Gracias
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 17, 2024
Mario Francisco, thank you for your kind words. We're delighted you had an enjoyable stay at the Residence Inn at Anaheim Resort Convention Center. We hope to welcome you back soon.

10/10 Excellent

Kayla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was beautiful and big!
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 16, 2024
Kayla, it's delightful to know that you enjoyed your visit at the Residence Inn at Anaheim Resort Convention Center. We appreciate your compliments on our spacious room and wonderful team members. We're thrilled to have provided a memorable experience, and look forward to your next stay with us.

10/10 Excellent

Barbara

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The rooms are modern and well appointed. Easy walk to the convention center or Disney.
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 14, 2024
Barbara, it's a pleasure to know that you appreciated the strategic location of Residence Inn at Anaheim Resort Convention Center. We're delighted that you enjoyed our contemporary room designs and the easy accessibility to local attractions. Thank you for your positive feedback, and we look forward to welcoming you back in the future.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms with a kitchen included.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 13, 2024
Steve, it's great to hear that you found the spacious accommodations and included kitchen at Residence Inn at Anaheim Resort Convention Center to your liking. We hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Johnny, New Braunfels

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the walking distance to Disney. Miscommunication between front desk staff and housekeeping. Somehow never received housekeeping services despite contacting staff for three days. Had to hunt down some towels and tissue in the hallway. Possibly short staffed? Rest of the stay was quite pleasant.
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 12, 2024
Johnny, it's wonderful to hear you appreciated the convenient location of Residence Inn at Anaheim Resort Convention Center. We're saddened to hear about the difficulties experienced concerning housekeeping. We strive to ensure our guests have everything they need and we regret there seemed to be a lapse with our communication. The team will definitely look into this to avoid any similar issues moving forward. We're glad the rest of your stay was enjoyable and we look forward to the opportunity to welcome you back.

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attentive,and amazingly hospitality service.
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 11, 2024
Cynthia, it's delightful to know that you experienced outstanding attentiveness and hospitality during your stay at the Residence Inn at Anaheim Resort Convention Center. Memory-making service is what our team members strive to provide for all our valued guests. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Tekle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all, we had a great stay at the Residence INN .
Stayed 4 nights in Mar 2024
Response from Customer Service on Apr 10, 2024
Tekle, it's fantastic to hear you enjoyed your stay at The Residence Inn at Anaheim Resort Convention Center. Your positive feedback is greatly appreciated by our team members. We look forward to welcoming you back in the near future.

2/10 Terrible

Nikhil

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
With kids it was terrible to stay here. no hot water in shower. shower water flow had no pressure
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 8, 2024
Nikhil, it's disappointing to hear that you had a less than satisfactory experience. We understand the inconvenience related to the absence of hot water and lacklustre shower pressure during your stay. Such issues are not typical for our guests and we would love the chance to address these on your next visit, to ensure a more comfortable experience for you and your family.

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Will continue to stay at this property for all our future Disney trips. We have stayed in different hotels around the area and Residence Inn did not disappoint. It is about a 15 min walk to Disney and room was clean and spacious.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 8, 2024
Jessica, it's wonderful to know that Residence Inn at Anaheim Resort Convention Center has become your go-to place for Disney trips. It pleases us to hear that you found our location so convenient, and the cleanliness and spaciousness of our rooms enhanced your stay. We eagerly await your return on your future Disney adventures.

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and would definitely recommend. Also very spacious and a short walk to Disneyland
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 7, 2024
Gloria, it's great to hear that you appreciated the neatness and generous space at the Residence Inn at Anaheim Resort Convention Center. We're especially delighted to know that our proximity to Disneyland made your stay more enjoyable. Your recommendation means a lot to us and we look forward to your return in the future.

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get location and walking distance to Disneyland. The included breakfast is awesome, and the pool is great for the whole family.
Stayed 8 nights in Mar 2024
Response from Customer Service on Apr 6, 2024
David, we're thrilled to hear you enjoyed the convenient location and close proximity of the Residence Inn at Anaheim Resort Convention Center to Disneyland. It's great to hear you found the complimentary breakfast and our family-friendly pool to be standout features. We look forward to welcoming you and your family back near future for another delightful experience.

10/10 Excellent

Kailen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 6, 2024
Kailen, it's wonderful to hear that you found the location of Residence Inn at Anaheim Resort Convention Center beneficial. We strive to offer convenience to our guests and we're happy it met your needs. Thank you for sharing your thoughts and we hope to serve you again in the future.

8/10 Good

Quan

Liked: Cleanliness, property conditions & facilities
Very comfortable place to stay.
Stayed 4 nights in Mar 2024
Response from Customer Service on Apr 6, 2024
Quan, it's heartening to hear that you found the Residence Inn at Anaheim Resort Convention Center to be a comfortable place for your stay. We're pleased that we could contribute to your experience. We're hoping to have the pleasure of welcoming you back in the future.

8/10 Good

alejandro isaac fragozo

Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 4, 2024
Alejandro, thank you for taking the time to leave your review. The team at Residence Inn at Anaheim Resort Convention Center is happy to hear that you enjoyed our strategic location. We hope to welcome you back in the future.

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was well equipped and comfortable
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 3, 2024
Jason, we are thrilled to hear that you found the suite at Residence Inn at Anaheim Resort Convention Center accommodating and cozy. Your positive feedback is greatly appreciated. We hope to welcome you again in the near future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 3, 2024
Michael, it's wonderful to hear that your stay at the Residence Inn at Anaheim Resort Convention Center was satisfactory. We sincerely appreciate your positive rating and hope to have the pleasure of hosting you once again in the future.

8/10 Good

Rahim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Disney and restaurants in area
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 29, 2024
Rahim, it's great to hear that you enjoyed the exceptional location of Residence Inn at Anaheim Resort Convention Center, providing easy access to Disney and a variety of dining options. Thanks for your feedback, and we hope to welcome you back soon.

10/10 Excellent

Erika, La Mirada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 31, 2024
Thanks, Erika! It's outstanding your time at Residence Inn at Anaheim Resort Convention Center was fantastic. We can't wait until your next visit!

2/10 Terrible

Tony E

Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 17, 2024
Tony, we noticed your rating and are sorry to learn that your experience did not meet your expectations. We believe every guest's experience is important and are dedicated to improving on any areas that possibly might have disappointed you. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how it's only a few minutes walk towards the parks. Room was clean and super spacious.
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 27, 2024
Christine, thank you for sharing your experience at Residence Inn at Anaheim Resort Convention Center. It's heartening to know that you appreciated the convenient location and found your room both clean and roomy. We look forward to welcoming you back for another comfortable stay.

10/10 Excellent

Cayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 29, 2024
Cayla, thank you for your rating. At Residence Inn at Anaheim Resort Convention Center, we're overjoyed to know you had a stellar experience. We hope you'll visit us again soon.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying at this hotel and its soo close to disneyland
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 22, 2024
David, it's wonderful to hear you chose Residence Inn at Anaheim Resort Convention Center for your stay once again! Our proximity to Disneyland is indeed a highlight many of our guests appreciate. We look forward to welcoming you back for your third visit.

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect spot for our 3 days at Disney, we stayed 4 nights and the suite with closing door is great for a family. 10 minute walk to the park and free breakfast were bonuses! Pull-out bed is not the most comfortable but it does the trick. If I stayed again I would ask for a room off the street side, the traffic was constant. Otherwise we were really happy and highly recommend it!
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 22, 2024
Erin, it's fantastic to hear that the Residence Inn at Anaheim Resort Convention Center provided the perfect base for your family's Disneyland adventure. We're thrilled you found the suite layout beneficial and the proximity to the park and breakfast inclusion advantageous. Noted your feedback about the sofa bed and room placement - rest assured these have been taken into account. We eagerly look forward to welcoming you back for another stay with us. Thank you for the high recommendation!

8/10 Good

Isaac, San Miguel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nothing spectacular but it was near the park
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 17, 2024
Isaac, thank you for your feedback following your recent stay. We're pleased you appreciated our convenient location near the local attractions. Even though we may not have exceeded your expectations in all areas, we hope you enjoyed your time with us overall at the Residence Inn at Anaheim Resort Convention Center. We look forward to potentially serving you better in the future.

8/10 Good

Robert

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was clean and convenient for walking to dining options. The workout room was equipped nice and the pool and hot tube area was excellent. The only disappointment was that the air conditioning unit started leaking water out of the roof. We notified the staff and they said they sent an engineer to fix it. Nothing was fixed and we went without air-conditioning for two days. We weren’t really there during the days, but it made for warm nights and sleeping a little uncomfortable.
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 14, 2024
Robert, we appreciate your feedback about your stay at Residence Inn at Anaheim Resort Convention Center. It's great to hear that you found our location convenient and enjoyed our fitness center, as well as the pool and hot tub area.Regarding the air conditioning issue, we regret that you experienced an inconvenience during your stay. Trust that this is not indicative of our dedicated team's usual level of service. We value your feedback as it aids in addressing and rectifying these anomalies to ensure a better experience for our future guests. We hope for an opportunity to host you again and deliver an elevated stay.

10/10 Excellent

Titus

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very professional and welcoming
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 14, 2024
Titus, it's wonderful to hear that you found your experience at the Residence Inn at Anaheim Resort Convention Center to be enjoyable, highlighting our professional and welcoming team members. We appreciate you taking the time to share your positive feedback.

10/10 Excellent

Bradley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large breakfast area for the big disney crowds. Very nice 6th floor outdoor pool, whirlpool and kids play zone
Stayed 6 nights in Mar 2024
Response from Customer Service on Mar 12, 2024
Bradley, thank you for sharing your pleasant experience at Residence Inn at Anaheim Resort Convention Center. We're thrilled you enjoyed our ample breakfast area and found our 6th floor outdoor amenities, including the pool and kids play zone, a delight. We look forward to welcoming you back for another delightful stay.

10/10 Excellent

Ashley

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient hotel for our Disney trip. Loved the convenience of the kitchenette and the comfort of having the separate bedroom area. Check in was super easy and the staff were friendly. Breakfast had a good selection (the waffles are delicious). About a 10 min walk to Disney which you can’t beat. Would definitely stay here again!
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 11, 2024
Ashley, thank you for sharing your wonderful experience at the Residence Inn at Anaheim Resort Convention Center. We're thrilled to hear that the layout of our rooms with kitchenettes added to your convenience and that you enjoyed our breakfast selection. We take pride in our team members who made check-in smooth for you. It's great to know that our location served you well during your Disney trip. We're looking forward to welcoming you back for another memorable stay!

10/10 Excellent

Sally, Pasco

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the cleanest hotel we have EVER stayed in. Staff was so friendly and the breakfast buffet in the mornings was 5 star!! We will never stay anywhere else again while visiting Disney!! They made our vacation actually feel like a vacation… close to everything. Amazing.
Stayed 7 nights in Mar 2024
Response from Customer Service on Mar 11, 2024
Sally, we're thrilled to hear how much you enjoyed your stay at Residence Inn at Anaheim Resort Convention Center. It's delightful to know that our team members' friendliness, as well as our breakfast buffet, added much joy to your vacation. Our prime location certainly takes the convenience factor up a notch! We're eagerly waiting to welcome you back on your next Disney adventure.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a week and it was just great.
Stayed 5 nights in Mar 2024
Response from Customer Service on Mar 11, 2024
Thank you for sharing your perfect rating with us, Patrick!It's wonderful to see how much you appreciated your time at Residence Inn at Anaheim Resort Convention Center! We want everyone to feel right at home at Residence Inn at Anaheim Resort Convention Center. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and there were a ton of families staying! Very friendly staff!
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 9, 2024
Jane, thank you for sharing your delightful experience at the Residence Inn at Anaheim Resort Convention Center. It's pleasing to hear your stay was peaceful and that the vibrant family atmosphere was enjoyable. We're also thrilled to pass on your kind words about our amiable team members. We hope to welcome you back for another memorable visit.

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Disney. Staff was very helpful allowing an early checkin. Thank you.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 9, 2024
Adrian, we're thrilled to hear about your positive experience at Residence Inn at Anaheim Resort Convention Center. It's wonderful that our location worked well for your visit to Disney. Additionally, it's great to know our team members were helpful and accommodating with your check-in needs. Thank you for your feedback!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean rooms, with easy access parking and amazing staff
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 9, 2024
Alex, thank you for your kind words. We're thrilled that you enjoyed your stay at the Residence Inn at Anaheim Resort Convention Center. Our team is dedicated to ensuring that your visit is exceptional, and it sounds like you recognized that. We appreciate you pointing out our cleanliness and convenient parking. We're looking forward to welcoming you back for another delightful stay.

10/10 Excellent

Juan Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great experience! Staff did an amazing job and provided a pack-n-play for our daughter!
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 9, 2024
Juan, it's wonderful to hear about your all-around satisfying experience at the Residence Inn at Anaheim Resort Convention Center! It's satisfying knowing our team members could assist and make necessary arrangements, especially for your daughter. We hope your next visit is just as memorable.

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice change of being taken care of vs the Residence Inn in South Lake Tahoe
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 6, 2024
Daniel, it's great to hear that your stay at Residence Inn at Anaheim Resort Convention Center was a pleasant one. We're thrilled to know that you appreciated our devoted team members who strive to take the utmost care of our guests. Thank you for choosing us, and we look forward to having you back for an even better experience in the future.

10/10 Excellent

Nozomi, Santa Clara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access to the park and all clean, perfect!
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 29, 2024
Nozomi, thank you for sharing your experience at Residence Inn at Anaheim Resort Convention Center. We're thrilled to hear that the cleanliness of our facilities and easy access to local attractions added to the enjoyment of your stay. We hope to welcome you back again soon.

10/10 Excellent

Mariah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 27, 2024
Mariah, it's fantastic to learn you had a five-star experience at Residence Inn at Anaheim Resort Convention Center. Thank you for choosing our hotel and taking the time to leave a review. We hope to see you again on your next visit.

10/10 Excellent

TEODORICO

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how close enough to walk to Disneyland.
Stayed 4 nights in Feb 2024
Response from Customer Service on Feb 25, 2024
Teodorico, it's delightful to hear that you appreciated the convenient location of Residence Inn at Anaheim Resort Convention Center. Being within walking distance of Disneyland indeed adds to the charm of our establishment. We hope to welcome you back on your next magical adventure.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 23, 2024
Vanessa, thank you for rating us at the Residence Inn at Anaheim Resort Convention Center. We appreciate your feedback and are delighted to know your stay with us was satisfactory. We hope to welcome you back for another amazing experience.

6/10 Okay

Rossi

Traveled with family
Liked: Amenities
Disliked: Staff & service
Good location. Minutes away from Downtown Disney. Easy walk to Walgreens and CVS for necessities. Staff was subpar. Particularly front desk concierge Samantha. Rude and unwelcoming. Complimentary breakfast was limited in selection. Would definitely not stay here again.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 22, 2024
Rossi, we appreciate your feedback and it's disappointing to hear about your recent experience. The convenience of our location should be complemented by our colleagues to create a perfect stay which seems to have been missed in your case. We're sorry to know our team members, particularly at the front desk, did not meet your expectations. Also, providing a varied complimentary breakfast is something we pride ourselves on, so we regret if that wasn't satisfactory. We'd certainly like the opportunity to offer a more welcoming stay should your travels bring you this way in future.

10/10 Excellent

Xiaobbing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality we can feel every time we stayed here👍
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 21, 2024
Xiaobbing, it's wonderful to know that the warm hospitality at the Residence Inn at Anaheim Resort Convention Center enhances your stay. We hope to see you again soon for more memorable experiences.

10/10 Excellent

Serena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 4th visit at the residence inn. I really like the residents inn. I bring my 2 little granddaughters and I feel safe and comfortable there with them. The rooms are clean and good size. We enjoyed the full breakfast and the cafe staff was very polite and helpful. I gave 4 stars for staff because every lobby clerk was unfriendly and unwelcoming. Whether we were checking in, asking about parking or coming down to purchase a lobby snack, they made us feel like we were bothering them and they have better things to do. But besides rude staff and being charged $70.20 to park for 2 nights, we’ll be back.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 20, 2024
Serena, it's great to hear that the Residence Inn at Anaheim Resort Convention Center continues to be such a favorable choice for you and your granddaughters. We're thrilled to know you appreciate the cleanliness and size of our rooms, as well as the comprehensive breakfast provided by our accommodating café team members.We regret hearing that your interaction with our front desk team wasn't as welcoming as it should have been. We assure you that it's a priority for us to provide all guests with courteous service. Your feedback will help us in our ongoing efforts to enhance our service standards.Concerning the parking charges, these are in line with the local market, however, we understand how they might seem high. It's wonderful to know that despite these points, you plan on returning. We're looking forward to hosting you and your granddaughters again.

6/10 Okay

Adam

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from Customer Service on Feb 19, 2024
Adam, thank you for your rating on Expedia. We're constantly aiming to provide the best experience for our guests. We hope during your next visit, we're able to go above and beyond your expectations.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Customer Service on Feb 19, 2024
Karen, it's delightful to hear about your excellent rating for your stay at Residence Inn at Anaheim Resort Convention Center. We're truly grateful for your appreciation and we look forward to providing more memorable experiences on your future visits.

10/10 Excellent

HARPREET, Lodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 15, 2024
Thank you for the 5 out of 5 rating, Harpreet!We're thrilled to see how much you enjoyed staying at Residence Inn at Anaheim Resort Convention Center. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 15, 2024
Alicia, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Residence Inn at Anaheim Resort Convention Center!

10/10 Excellent

Tiara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay with the whole family especially if you are going to Disney. We went in February and the kids enjoyed the heated rooftop pool. We had a corner room with a view of the Disney park so we saw the fireworks at night from our room. There was a CVS just a few yards away and across the street down the strip is Garden Walk. The hotel room was clean, the hotel smelled nice, the kitchen was a great convenience
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 14, 2024
Tiara, it's fantastic to hear you found the Residence Inn at Anaheim Resort Convention Center perfect for your family vacation, especially your visit to Disney. We're thrilled you relished the heated rooftop pool and the stunning views of the fireworks from your room. It's also pleasing to hear that you appreciated our clean accommodations, pleasant aroma, and convenient kitchen facilities. At the same time, we're glad that the nearby CVS and Garden Walk added value to your stay. We look forward to seeing you and your family again soon!