Ratings based on 2,138 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Knotts Berry Hotel

Posted Dec 7, 2014
We've been here a couple of times. The lobby is currently decorated very nice for Christmas. We also saw Snoopy several times in the lobby. The actual hotel room is pretty outdated. I saw several rusty spots in the bathtub area and the drain was super slow.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SC, CA

Convenient to Knott's

Posted Nov 26, 2014
Staff was very friendly. Basic room. Hotel restaurant was a bit pricey for breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and near knotts berry hotel

Posted Nov 21, 2014
I enjoy this hotel stay here every time I came to the park, clean and walking distance to park
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2014
Cons: Needs to be updated!
Location: Location was great to get to Knott's Berry Farm
Hotel needs to be updated, it's really out dated! I was told when I checked in that parking for the Hotel would be $5 since I booked with Expedia, but when I checked out they said it was incorrect and that I would have to pay $7 for parking.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok for one night

Posted Oct 28, 2014
Door to room hard to open, weren't given accommodations (king bed) we requested, beds were too soft
2 out of 5
by A verified traveler

Checking in - Terrible staff service

Posted Oct 21, 2014
Pros: Would you believe that they failed to leave Bathroom Tissue paper . . . eventually corrected by a very nice maid that I thanked and tipped gladly.
Cons: Better front desk personnel !!!
Location: Good shops and restaurants in area
I am a long time customer and am disappointed with the lack of effective Check-in procedure. Given a terrible room after asking for a room with a view (a staff members joke on me) a problem only resolved after going to lunch and coming back. After a long freeway drive it was a fouled up check-in procedure that I did not appreciate.
5 out of 5
Recommended
for Families
by A verified travelerfrom Sherwood Park, Alberta

Great Stay

Posted Oct 20, 2014
Pros: Maybe better breakfast options.
Cons: Better coffee: the coffee in the restaurant and room was terrible.
Location: Great location, a whole strip mall with shops and restaurants within a 3-5 minute walk, even a TGI Fridays' and Knott's Berry Farm
This hotel is beautiful, we were very surprised. The website does not show much. We got snoopy room, with 2 snoopy plush toys for our children as well as nightly visits to tuck in the children. The staff were very helpful for booking shuttles(which are always on time) to answering questions about shops, restaurants in the area. Beds were very comfortable. The pool and hot tub are great after a long day at the parks. They are open until 11pm, and offer beverage service charged to your room. The restaurant was great for supper. The bar was great to grab a beer to take to your room. The hotel was quiet even though the parking lot looked full we never saw more than 1-2 families at a time. Walking distance to Knott's Berry Farm.Many times. We found Snoopy in the hotel at different times prefect for photo ops! Overall a great hotel would stay here and recommend it to friends and family. 5 Star!!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Laguna Niguel

Knott's Scary Farm Safe Haven

Posted Oct 18, 2014
The Knott's hotel experience was my first, and with no incoming expectations, it was a pleasant surprise. The location was great as my wife and I were enjoying a night out at Knott's Scary Farm with friends - within short walking distance. The staff was very friendly and the rooms were comfortable and clean. Certain aspects of the hotel have a slightly outdated feel, but the convenient clean accommodations and Snoopy far outweigh it. Parking at the hotel includes parking for the theme park - i.e. no additional charge. The staff was customer focused and helped is secure a room for the night even though we goofed on our reservation date. The hotel is recommended and if we got back to the park it will be in our plans.
4 out of 5
Recommended
for Everyone
by A verified traveler

We Love Snoopy!!

Posted Oct 15, 2014
Pros: The Staff was very pleasant and helpful. The closeness to all there is to do in Buena Park.
Cons: Earlier check in, would be nice
Location: So much!!!! You name it!!
We just stayed one night to go to Knott's Berry Farm. So our needs were very small. Really all we needed was a place to sleep. It's not the Disney Hotel, but for the price, I thought it was very nice and adequate. And Knott's Berry Farm is a fun amusement park. If your looking for "fancy"... this is probably not for you!
3 out of 5
by A verified travelerfrom Santa Clarita, CA

Good location, poor facility

Posted Oct 10, 2014
Pros: Location, ease of access to the park.
Cons: Bathrooms and overall appearance.
Location: Knotts and attractions.
The hotel has a great location for the park. Snoopy rooms were a bit nicer as Snoopy paid a personal visit. The room was ok. The bathrooms very dated.