Ratings based on 752 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
77% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Jul 18, 2014
I wanted non- smoking room and the reservation was it, but she said ....no...not ... No more room. So I slept smoking room.
1 out of 5
by A verified traveler from Seattle WA

Expected More from the brand

Posted Jul 13, 2014
Floor was not vacuumed Bathroom floor was soaked from toilet leak Phones did not work Signs stated wired internet but cord wasn't in room. After using cell phone to call front desk, 2nd staff member informed that it was wirelessly
3 out of 5
by A verified traveler

Posted Jul 13, 2014
The outside of the hotel needed a serious remodel. The room itself was OK. The shower seemed narrow mainly because of the shower curtain. This hotel is right next to the 405 so it is noisy all the time
3 out of 5
by A verified traveler

Beds were comfortable.

Posted Jul 13, 2014
Very noisy. Room rundown. Toilet didn't flush. The only good about this hotel was the beds were very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

If you want to get good, good sleep ...

Posted Jun 28, 2014
Pros: Large quiet room, very clean, fast internet
Cons: Can look better with fresh, two tone paint outside!
...then this is the place! You might not be impressed walking around the buildings but once open the room, you will feel so comfortable! Room is large,linens, pillows, towers are new and so clean. Very quiet once inside . And wifi is so strong and fast inside! Staffs are very nice.
3 out of 5
by A verified traveler from Lancaster ca

2 year anniversary disaster

Posted Jun 27, 2014
We booked a king room through expedia and when we arrived got a double bed rooms and the beds were very small and we were not notified of the change untill we got in the room. Then the ac was making a nouce and wasn't cooling. I called the front desk and they had no solutions and were sold out of any other rooms. They have no night managers, no maintenance at night and no one at all to ensure me they would make it right. My husband and I were not even able to sleep on the same bed for our 2 year wedding anniversary. Will never book here again. The. Customer service was poor.
4 out of 5
Recommended
for Everyone
by Vicky from Freeland, WA

A nice budget option with a convenient location

Posted Jun 18, 2014
Pros: I felt it was good value for the cost. I've stayed in comparable hotels closer to Disney and paid three times as much.
Cons: A fridge in the room would have been nice. Also, the elevator was often wet from people coming right in from the nearby pool and I feared slipping.
Location: It is right off of Harbor Avenue and the San Diego Freeway; convenient to Disneyland and Knotts Berry Farm as well as Huntington Beach and Costa Mesa.
I wanted a decent, inexpensive hotel not too far from Disneyland and I was quite pleased with this hotel. The desk staff were friendly, the room was clean and very comfy. The exterior was a little run down but the environment felt safe. The room itself met my needs nicely as it was mainly a place to sleep. I was satisfied and would stay there again. There were lots of good food options nearby and it was very convenient to the John Wayne Airport and local attractions such as Disneyland, Knotts Berry Farm and Huntington Beach
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Stay

Posted Jun 11, 2014
Great staff, Very accommodating and comfortable rooms for a great price
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to freeway

Posted Jun 11, 2014
Bathroom too small and needs better bathroom fan. Bathroom extremely stuffy
2 out of 5
Recommended
for Everyone
by A verified traveler

Terrible coffee....friendly staff, needs updating

Posted Jun 10, 2014
Pros: Close to nice areas.
Cons: Upgrading....and again the coffee was terrible...mud!
Location: Close to nice malls...5 minutes away. Close to airport. Good for a nights stay...pool ok.
OK for a night...highway traffic. Pool ok...rooms ok...small.