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Reviews of Laguna Beach House

3 out of 5
Laguna Beach House
475 N Pacific Coast Highway, Laguna Beach, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1001 reviews" "
Rating 8 - Good. 198 out of 1001 reviews" "
Rating 6 - Okay. 54 out of 1001 reviews" "
Rating 4 - Poor. 26 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

bob

For what I paid, nothing remarkable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Roya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay at this place. Ocean view and Clean also it is walking distance to many dining options.
Stayed 1 night in Apr 2024
Response from Michelle on Apr 8, 2024
Thank you for your review. We hope to have the opportunity to welcome you back to Laguna Beach House again soon.Best,

6/10 Okay

Aine

Traveled with family
Liked: Cleanliness, staff & service, amenities
Laguna Beach House staff are wonderful and the property was very clean. We had two rooms. My brothers shared and unfortunately they were awoken very early by a loud phone call from the room next door. Paying a $35 per room resort fee on top of the room rates was unexpected and a bit much since we didn’t use any of the items the fee covers (beach toys, cookies, pool, jacuzzi) except for 3 glasses of wine - but $70 for 3 glasses of wine is too much. The beach and town are within walking distance which makes this a great location.
Stayed 1 night in Apr 2024
Response from Michelle on Apr 6, 2024
Dear Guest,Thank you for your review and feedback. I am delighted to know that you enjoyed our friendly staff, convenient location and clean property! I apologize for the noise disturbance during your stay. Our amenity fee is listed on our website as well as those of third party booking companies and the registration paperwork that each guest signs at the front desk. Thank you for choosing Laguna Beach House, we hope to have the opportunity to welcome you back again soon.Best,

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Michelle on Apr 6, 2024
Thank you for your review. We hope to welcome you back to Laguna Beach House again soon.Best,

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Michelle on Apr 6, 2024
Thank you for your review. We hope to welcome you back to Laguna Beach House again soon.Best,

10/10 Excellent

Sandeep

Great decor and service. Lovely location with beach at 5 minutes walks. Pool, fireplace and hot tub till 11pm was awesome. Great value for money.
Stayed 1 night in Mar 2024
Response from Michelle on Mar 27, 2024
Dear Guest,Thank you for your review and feedback. I am pleased to know that you enjoyed our beautiful pool area and convenient location. We hope to welcome you back to Laguna Beach House again soon.Best,

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy fast check-in, cookie hour, beautiful room and lovely property.
Stayed 1 night in Mar 2024
Response from Michelle on Mar 27, 2024
Dear Guest,I am pleased to hear that you enjoyed your time with us at Laguna Beach House and enjoyed some of the special touches which make staying with us memorable. We hope to have the opportunity to welcome you back again soon!Best,

10/10 Excellent

RICCARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michelle on Mar 27, 2024
Thank you for your review. We hope to welcome you back to Laguna Beach House again soon.

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laguna Beach House was quaint and charming. Perfect laid back atmosphere for the two of us. We enjoyed the pool during the day and fire pit in the evening. It's within walking distance to the beach, shopping and dining. It was very clean and the staff was friendly and helpful. Would definitely stay at Laguna Beach House again.
Stayed 7 nights in Mar 2024
Response from Michelle on Mar 26, 2024
Dear Guest,Thank you for your review and feedback of your recent stay with us at Laguna Beach House. I am so pleased to know that you enjoyed our charming property and convenient location. We hope to welcome you back to Laguna Beach House again soon.Best,

10/10 Excellent

Heather, Thousand Oaks

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of add-on fees for parking and "resort" type of daily fees for things that should be standard like coffee in the lobbey and internet access.
Stayed 1 night in Mar 2024
Response from Michelle on Mar 26, 2024
Dear Guest,Thank you for your review and feedback. Our parking and amenity fee are listed on third party websites. I hope that we have the opportunity to welcome you back to Laguna Beach House again in the future.

10/10 Excellent

Cerese, santa rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying in Laguna Beach and this hotel is a favorite. Without being fancy it has every amenity you could want and is extremely clean. A bit disappointed that they charge so much for parking now, but great experience overall.
Stayed 1 night in Mar 2024
Response from Michelle on Mar 25, 2024
Dear Guest,Thank you for staying with us at Laguna Beach House! I am pleased to hear that you were able to utilize many of the amenities which make a stay at Laguna Beach House memorable. We hope to have the opportunity to welcome you back again soon.Best,

10/10 Excellent

kathleen

Stayed 2 nights in Mar 2024
Response from Michelle on Apr 6, 2024
Thank you for your review. We hope to welcome you back to Laguna Beach House again soon.

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nestled among dining spots and galleries - walkable to beach and Heisler Park - updated, beautiful, comfortable rooms - beautiful pool area
Stayed 1 night in Mar 2024
Response from Michelle on Mar 17, 2024
Dear Guest, Thank you for your review and feedback. I am pleased to know that you enjoyed our convenient location and updated facilities. We hope to have the opportunity to welcome you back to Laguna Beach House again soon.Best,

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
It was old, need some up keep outside, room was nice as it could be
Stayed 2 nights in Mar 2024
Response from Michelle on Mar 17, 2024
Thank you for your review and feedback. We hope that you will consider staying at Laguna Beach House in the future.Best,

10/10 Excellent

Kelsi, fort worth

Traveled with group, Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place will definitely be back super cute loved the free wine and fresh baked cookies
Stayed 3 nights in Mar 2024
Response from Michelle on Mar 13, 2024
Dear Guest,Thank you for your review. I am pleased that you were enjoyed the nightly wine hour and fresh baked cookies! We hope to welcome you back to Laguna Beach House again soon!

10/10 Excellent

Lisa, Barrington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michelle on Mar 13, 2024
Thank you for your review. We hope to welcome you back to Laguna Beach House again soon!

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great location, nice room
Stayed 1 night in Feb 2024
Response from Michelle on Mar 9, 2024
Thank you for your review and feedback. We hope to have the opportunity to welcome you back to Laguna Beach House again soon!

10/10 Excellent

Betty

Liked: Staff & service, property conditions & facilities
We liked everything about our clean and spacious and comfortable room. But I would recommend staying on the top ("Coastal") floor to avoid noise from above. And also, a room further from the elevator and pool (same reason).
Stayed 1 night in Feb 2024
Response from Michelle on Mar 3, 2024
Dear Guest,We appreciate your input. Thank you for staying with us at Laguna Beach House. We hope to have the chance to welcome you back in the near future.Best,

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, clean and walkable to the beach
Stayed 1 night in Feb 2024
Response from Michelle on Mar 3, 2024
Thank you for your review and feedback. We hope to have the opportunity to welcome you back again soon.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, bright, spacious rooms. The hotel provided beach towels, chairs and boogie boards for the quick walk down to the beach. I'd stay again for sure!
Stayed 2 nights in Feb 2024
Response from Michelle on Feb 26, 2024
Thank you for your review. I am so pleased to hear that you were able to utilize our beach amenities at the beautiful nearby beach! We hope to have the opportunity to welcome you back to Laguna Beach House again soon.Best,

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and affordable
Stayed 1 night in Feb 2024
Response from Michelle on Feb 26, 2024
Thank you for your review. We hope to welcome you back to Laguna Beach House again soon.

8/10 Good

Myhanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Feb 2024
Response from Michelle on Feb 26, 2024
Thank you for your review. We hope to welcome you back to Laguna Beach House again soon.

10/10 Excellent

LAURA

Stayed 2 nights in Feb 2024
Response from Michelle on Mar 20, 2024
Thank you for your review. We hope to have the opportunity to welcome you back to Laguna Beach House again soon.

10/10 Excellent

LAURA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cute beach Motif and close to the linear park with fantastic views of the beautiful beaches of Laguna.
Stayed 4 nights in Feb 2024
Response from Michelle on Feb 25, 2024
Thank you for your review and feedback. We hope to welcome you back to Laguna Beach House again soon!Best,

10/10 Excellent

Renait

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Laguna. Small, friendly and so comfortable.
Stayed 4 nights in Feb 2024
Response from Michelle on Feb 18, 2024
Thank you for your review and feedback. It is always a pleasure to welcome you back to Laguna Beach House. We appreciate your business!Best Regards,

10/10 Excellent

Marc, la jolla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michelle on Feb 18, 2024
Thank you for your review. We hope to welcome you back to Laguna Beach House again soon.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michelle on Feb 12, 2024
Thank you for your review. We hope to have the opportunity to welcome you back to Laguna Beach House again soon.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I walked in to check in, I was impressed with the smell! The decor is attentive to detail and a vibrant be that they establish and carry over to the rooms. Not “generic” and not worn out. Just right. The bed and the linens and pillows were great - I’m picky about those items. Highly recommend this place. It’s right on the beach with a beautiful beach walking path.
Stayed 1 night in Feb 2024
Response from Michelle on Feb 11, 2024
Thank you for your review of Laguna Beach House! I am delighted to know that you enjoyed the welcoming fragrance in our public areas! Our attention to details such as the linens and pillows make a stay with us memorable. We hope to have the opportunity to welcome you back to Laguna Beach House in the near future!Best,

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall had a nice stay. Area is great and everything is walkable. Recommend upper level as can hear people walking above you and it’s not all that sound proof as we could hear the couple next to us.
Stayed 1 night in Feb 2024
Response from Michelle on Feb 11, 2024
Dear Guest,Thank you for your review and feedback. I am pleased to hear that you enjoyed our convenient location to shops and restaurants. We hope to have the opportunity to welcome you back to Laguna Beach House again soon!

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michelle on Feb 5, 2024
Dear Guest,I am sorry to hear that you were disappointed in your stay with us. We strive to exceed our guests' expectations. We hope that you will give Laguna Beach House another chance in the future.Best,

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Wine tasting every day before 6PM. -Reasonable price for the room.
Stayed 4 nights in Jan 2024
Response from Michelle on Jan 29, 2024
Thank you for your review and feedback. I am pleased to know that you enjoyed our nightly wine hour! We hope to have the opportunity to welcome you back to Laguna Beach House again soon.Best

10/10 Excellent

Julia

Stayed 2 nights in Jan 2024
Response from Michelle on Mar 20, 2024
Thank you for your review. We hope to have the opportunity to welcome you back to Laguna Beach House again soon.

8/10 Good

steven

Business traveler, Traveled with partner
Great clean motel two blocks from the ocean Good staff
Stayed 2 nights in Jan 2024
Response from Michelle on Jan 24, 2024
Dear Guest, Thank you for your review and feedback. We hope to welcome you back to Laguna Beach House again soon!Best,

2/10 Terrible

Grace

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michelle on Jan 24, 2024
Dear Guest, Thank you for choosing Laguna Beach House. I am sorry to hear that you were disappointed in your stay. We strive to provide a wonderful experience for each of our guests. We hope that you will consider giving us another chance in the future.Best,

10/10 Excellent

DeAnna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Michelle on Jan 22, 2024
Thank you for your review. We hope to have the opportunity to welcome you back to Laguna Beach House again soon.Best,

8/10 Good

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, cute and very friendly staff. The only downside was the paper thin walls. Cookies and wine hour was a plus!
Stayed 2 nights in Jan 2024
Response from Michelle on Jan 18, 2024
Thank you for your review and feedback of your recent stay at Laguna Beach House. I am so pleased to hear that you had a great stay with us and that our staff was friendly. Of course, wine and cookies are popular! We hope to have the opportunity to welcome you back again soon.Best,

10/10 Excellent

Kari

Stayed 1 night in Dec 2023
Response from Michelle on Jan 18, 2024
Thank you for your review. We hope to have the opportunity to welcome you back to Laguna Beach House again soon!Best,

8/10 Good

Yvonne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and cozy.
This boutique hotel is convenient to major restaurants and the beach, yet far enough away from all the downtown hustle and bustle. Only 36 rooms. Cozy, Super comfortable beds, spacious, bright rooms. Love the happy hour wine and cookies and early morning coffee. Only wish would be to have a microwave in the room and creamers for coffee.
Sunrise from my window
Stayed 1 night in Jan 2024
Response from Michelle on Jan 18, 2024
Thank you for your review and feedback of your recent stay at Laguna Beach House. I am delighted to know that you enjoyed our convenient location, comfortable rooms and, of course, wine and cookies! We hope to have the opportunity to welcome you back again soon.Best,

8/10 Good

Elaine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Blackout blinds would make a huge difference, lights at night came thru plantation blinds, also bathroom light went on super bright via motion, thin walls and celings. Poor nights sleep despite pleasing decor and setting.
Stayed 1 night in Jan 2024
Response from Michelle on Jan 18, 2024
Thank you for your review and feedback. We appreciate your input as we are continually striving to improve the experience at Laguna Beach House for our guests. We hope that you will consider giving Laguna Beach House another chance in the future. Best,

10/10 Excellent

Christopher

Response from Michelle on Jan 11, 2024
Thank you for you r review. We hope to welcome you back to Laguna Beach House again soon.

10/10 Excellent

John

Stayed 3 nights in Jan 2024
Response from Michelle on Jan 11, 2024
Thank you for your review. We hope to welcome you back to Laguna Beach House again soon.

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific
It was terrific. Would go back anytime.
Stayed 1 night in Jan 2024
Response from Michelle on Jan 11, 2024
Thank you for your review. We hope to welcome you back to Laguna Beach House again soon.

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT location. Resort fee is excessive considering there really are “resort” amenities.
Stayed 2 nights in Jan 2024
Response from Michelle on Jan 10, 2024
Thank you for your review and feedback. We hope to have the opportunity to welcome you back to Laguna Beach House again soon.Best,

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 3rd visit. Great staff, good location, nice amenities. We will be back!
Stayed 1 night in Dec 2023
Response from Michelle on Jan 10, 2024
Thank you for your repeat business at Laguna Beach House! We hope to have the opportunity to welcome you back again soon.Best,

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Carlos Gonzalez on Jan 7, 2024
Thank you so much for staying with us at Laguna Beach House. we hope to have the opportunity to welcome you back in a near future. Best,

10/10 Excellent

Lois

Stayed 1 night in Jan 2024
Response from Michelle on Jan 10, 2024
Thank you for your review. We hope to have the opportunity to welcome you back to Laguna Beach House again soon!

10/10 Excellent

Ana

Stayed 1 night in Dec 2023
Response from Carlos Gonzalez on Jan 7, 2024
Thank you so much for staying with us at Laguna Beach House. we hope to have the opportunity to welcome you back in a near future. Best,

10/10 Excellent

Dr Melanie

Stayed 1 night in Dec 2023
Response from Michelle on Jan 21, 2024
Dear Dr. Melanie,Thank you for your review and feedback. We hope to welcome you back to Laguna Beach House again soon!

10/10 Excellent

KRISTINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very nice. Great place. Will definitely stay again. The only negative I have for them is that the toilet paper should not be one ply because the place is way too nice for cheap toilet paper.
Stayed 1 night in Dec 2023
Response from Carlos Gonzalez on Dec 31, 2023
Dear Guest,Thank you so much for your comments and for choosing to stay with us.We are glad to hear that you would considering to stay with us again. Best,

4/10 Poor

Danny

Traveled with family
Disliked: Cleanliness, staff & service
Unexpected resort fee of $35 plus $35 for parking. Receptionist appears unhappy to serve. Bed may have been uncleaned.
Stayed 1 night in Dec 2023
Response from Carlos Gonzalez on Jan 7, 2024
Dear Danny,Thank you for sharing your feedback with us, and we sincerely apologize for the issues you encountered during your stay. We take your concerns seriously and appreciate the opportunity to address them.We understand the importance of transparency, and we regret any inconvenience caused by the unexpected resort fee and parking charges. We will review our communication practices to ensure that all fees are clearly communicated to our guests during the booking process.We hope to have the opportunity to welcome you back in a near future. Best,