Ratings based on 801 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manhattan Beach, CA

Always a wonderful place

Posted Jul 27, 2015
Pros: It's picturesque and comfortable.
Cons: It's pricey for room service breakfast.
Location: The marina has rentals for water fun.
We come here annually for a car club event. It's a very pleasant stay, with beautiful gardens and views. It overlooks an expansive park and the marina. Several very good restaurants are within walking distance (it is a steep hill so you'll get your exercise). The staff is quite pleasant and helpful. Great live music in the lounge on Sat. night.
Comment from Hotel Management
Jul 31, 2015 by Manager, Hotel Management
Thank you for your 5 star review. We are delighted to hear that you stay with us annually. We appreciate your comments regarding our pleasant staff. We hope you visit us again sooner than next year but if not, we will look forward to having you back again in a year.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2015
I was there for business while the rest of my family was still on vacation with me. So, I did not get to experience to much of anything while staying here. But my family took advantage of one of many complimentary outdoor activities. We stayed on the ground floor very close to the pool, it was quite noisy. So, I would recommend any room above the Lobby level.
Comment from Hotel Management
Jul 29, 2015 by Manager, Hotel Management
Thank you for your review. We are happy to hear that your family enjoyed their stay with us as you attended a business meeting. We truly hope you can visit us again for a leisure stay so you can experience the resort in its entirety.
5 out of 5
Recommended
for Everyone
by A verified traveler from pittsburgh pa

Beautiful views

Posted Jul 25, 2015
Was just surprised by the price of the valet parking...didn't see how much when I booked
Comment from Hotel Management
Jul 29, 2015 by Manager, Hotel Management
We regret that you did not see the price of the valet parking upon booking. We do state the fees on all websites so that our guests are fully aware. We hope you enjoyed your stay with us and we do hope you visit us again in the future.
4 out of 5
Recommended
for Families
by A verified traveler from Chicago

Good family hotel near the beach

Posted Jul 24, 2015
Pros: This hotel is in a great location with lovely ocean & harbor views. Nice pools, landscaping and other facilities.
Cons: The mandatory fees should be included in the price of the room: $35 for valet parking (no self parking) & $25 resort fee. Very misleading.
Location: The Dana Point beach and harbor are a short walk away down the hill. Plus the beaches of San Clemente & Laguna are short drives away.
This is one of the few "resort" style hotels in the South Orange County area. We enjoyed the quiet location with nice views and the pools. There are 2 pool areas -- one for kids with a fun splash play area and another for adults. We were busy every day exploring the area so did not do a lot of the hotel activities. Our double room was clean, big enough for 3 of us and had a pleasant porch area facing the pool area. The Vue restaurant has a nice breakfast with outdoor seating on a patio overlooking the harbor. that we enjoyed. We had one dinner here -- also outside which was nice. The meal was very good with friendly service but a little overpriced.
Comment from Hotel Management
Jul 29, 2015 by Manager, Hotel Management
We are delighted to hear that you enjoyed your stay with us and we appreciate your compliments regarding our resort and all of its amenities. We hope you visit us again in the future.
3 out of 5
by A verified traveler

Hotel

Posted Jul 23, 2015
La habitación no estaba muy limpia, con un olor a sucio y el aire acondicionado hace mucho ruido y esta mal ubicado por lo que da el aire directo a la cama
3 out of 5
by A verified traveler from Pittsburgh

Took looking at 5 rooms before it was acceptable

Posted Jul 19, 2015
Pros: The bikes, tennis court and ping pong table to enjoy during the stay as well as the view.
Cons: furniture in the rooms could be updated
Location: Location was good unless you have any problems walking, then make sure you have a car to rent. If you enjoy walking, then this is a good place.
After finally finding a room that was not over the "kids pool" or the worst room in the hotel which is the "end corner rooms" or the "executive suite"... we finally found an acceptable room after the 5th try. The staff was nice and accommodating which made up for the room being a bit lack luster. A nice touch however was that they had champagne and cheesecake waiting for us back in the room for my birthday which was very thoughtful. The free bike rental, tennis court and ping pong table was all a very nice bonus as well for the resort fee that you pay $25 a day which is reasonable given that they have these added amenities right on the hotel property. You can walk to the harbor where there are some restaurants and shops near by to enjoy..
Comment from Hotel Management
Jul 29, 2015 by Manager, Hotel Management
We are happy to hear that our staff was able to accommodate your needs and find a guest room that was to your liking. We are delighted to hear that you took advantage of the complimentary game rentals we provide to our guests. We hope you visit us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Beautiful location. Artificial grass great idea.

Posted Jul 15, 2015
Pros: View of marina. Room other than mini bar. Breakfast buffet.
Cons: Refrigerator included in every room. More reasonable parking options.
Location: Beautiful marina to look at. Okay restaurants close. Close enough to visit Laguna Beach and shops. Dolhuney Beach needs to be racked for sea weeds.
Loved the room. Just thought a small refrigerator would be better than mini bar. It all costs too much. View was perfect. Breakfast buffet was the best. Lots of fresh fruit and different items everyday. Great place for an outdoor wedding. Great place for anniversary. Kid friendly with Kid Day Camp and great pool for them plus another beautiful pool for adults on other side. Want to go back for sure!
Comment from Hotel Management
Jul 17, 2015 by Manager, Hotel Management
Thank you for your 5 star review. We are delighted to hear that you enjoyed the breakfast buffet at Vue Restaurant. We appreciate your compliments regarding our family friendly resort and we look forward to having you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

5 stars.

Posted Jul 15, 2015
Our room was fantastic with a great view! The pool area was perfect for our children and the onsite food options were amazing!
Comment from Hotel Management
Jul 17, 2015 by Manager, Hotel Management
Thank you for your 5 star review. We are delighted that you had a fantastic stay with us. We hope you visit us again soon, we'd love to welcome you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2015
I liked everything except the $25 resort fee added to my bill. I was there for a wedding and not able to use the recreational things they had to offer so I don't think I should have been billed for it.
Comment from Hotel Management
Jul 17, 2015 by Manager, Hotel Management
Thank you for your 5 star review. We regret that you were not able to use the amenities included in the resort fee as many of our guests take advantage of them. We hope you visit us for a longer stay next time and use both the amenities and facilities at the resort.
3 out of 5
by A verified traveler from Seattle WA

Great location at a cost

Posted Jul 11, 2015
The location is great and the staff is the same! Overall, the facility, grounds, and offerings are wonderful and the rooms are nicely appointed. However, there are some things to be aware of. Here are a few things that I had issues with: There was a lot of noise from the hallway that could be heard in the room and the walls are not well insulated; could hear the people in the next room. The bed was rather soft as I prefer a firm mattress. The room needed maintenance; shower had low water pressure, shower curtain missing hooks, caulking around tub and countertops was an eyesore, and the tiled floor was sticky in certain areas. There are several extra costs associated with services; $25/day resort fee, valet parking was $35/day even though the facility had plenty of space to allow for self-parking, there is a $25/day fee to use the refrigerator in the room, there are fees to use the equipment in the business center, the laundry service rates are not comparable to off-site rates, and the meals are over-priced.
Comment from Hotel Management
Jul 17, 2015 by Manager, Hotel Management
Thank you for your feedback. Your opinion is important to us and we will be certain to share your comments with our team. We are happy that you enjoyed the resort's location and that you found the staff to be great. We appreciate your comments.