Ratings based on 107 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Familiesby nicole from Chicago, IL
Great family resort with scenic viewsPosted Apr 16, 2014
Pros: The amenities and location
Cons: Customer service was lacking. Too focused on selling a membership. It's unfortunate that there is no full service restaurant on the property.
We loved the location, amenities & room size. It would have been nice to have a full service restaurant on the property. The staff was disappointing. They seemed more focused on selling us a membership versus addressing any requests. When we contacted the concierge to make tee times we were transferred several times and just given the runaround. They offered a gift card for the inconvenience but when I picked it up they just kept trying to sell the membership. It was off-putting. We would return because we loved the location & accommodations and would hope our experience with the staff would be different.
by Brady from utah
Stay away from Marriott!Posted Apr 5, 2014
Great location but that's about all! Staff was irresponsible. They Overpromised, underdelivered and were dishonest I there room charges with us. After admitting to being wrong still wouldn't fix the problems. I won't ever stay with Marriot again. Unethical and dishonest company!
for Everyoneby Jeff from Spokane, WA
Great Location View and wonderfully relaxing!Posted Feb 18, 2014
Pros: See above
Location: See above
This property was in the perfect spot for us to visit the coast from Laguna Beach, Newport Beach and Huntington Beach. We even were only a half hour from the Disney Properties. We thoroughly enjoyed our stay and will go back again soon! I am a retired Air Force pilot and have been many places around the world. This was one of the best I have been and that is not joke. It really is nice.
for Everyoneby Esteban&Marlene from C
Beautiful resort! !!Posted Feb 17, 2014
By far the best experience In such a Beautiful resort. The staff was very friendly and made you feel welcomed. Best experience ever! Would absolutely recommend this to anyone looking for a long or short get away.
for Everyoneby Kevin Irani from Kca$hDro The B0$$
4 to 5 star easilyPosted Feb 17, 2014
The trip was great full-service all the way around they just need to park your cars for you and drive you to your room if you don't have a parking space (BMF)
for Everyoneby A verified traveler
Nice and close to the beach…AWESOME resort.Posted Jan 14, 2014
Recommendedby A verified traveler
Great spot for a family vacation!!!!Posted Dec 30, 2013 on Hotels.com
Beautiful grounds and great room.
Recommendedby Jose Rivero from Mexico
Posted Dec 29, 2013 on Hotels.com
Air condition thermostats are still anissue
Recommendedby A verified traveler
Amazing views great hotelPosted Dec 29, 2013 on Hotels.com
Excellent experience with my family. The nearby beach is spectacular.
for Familiesby Jane from Ca
A Great Place to RelaxPosted Nov 26, 2013
Pros: Loved the location - close to the beach, Trader Joes. The layout of the villas and the complex was well thought out. Great place for families.
Cons: Towels do not need to be changed every day. A lot of laundry there. Also staff sometimes ran the dishwasher when there were only 2 items in dishwasher
Location: Crystal Cove State Park is within walking distance.
We stayed for 11 nights. We had a family event and this was a great location. We appreciated the well equipped kitchen as we cooked a lot of our meals.The barbeques were handy and even had herbs growing in the pots near the barbeques. The villas was spacious for the 4 adults. The unit comes with a washer and dryer and the soap for the washer and dishwasher is replaced daily. The staff were a bit too ready to change our towels each day. We made use of the fitness centre on numerous occasions. I liked that I could walk down to the beach in about 20 minutes.