Ratings based on 333 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
92% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Families
by A verified traveler

Posted Apr 7, 2015
3 out of 5
for Everyone
by A verified traveler

Meets My Needs

Posted Apr 4, 2015
Pros: Hot breakfast.
Cons: One staff member left the front desk unattended. I missed an important long distance call.
Location: Location is pleasant in a safe neighborhood. Not interested in entertainment for my trips to Lake Forest.
Plain, clean accommodations at a reasonable price with a hot breakfast service. These are the reasons I choose to stay at this hotel.
2 out of 5
by A verified travelerfrom Central California

Housekeeping Needs Better Oversight

Posted Mar 2, 2015
Pros: The breakfast was pretty good - sausage, scrambled eggs, cereal, waffles, etc.
Cons: See comments on housekeeping and appliance maintenance above.
Location: Good location.
The first room I was given had three electrical appliances unplugged. I had to rummage around behind the furniture to find the cords and plug in the microwave and the refrigerator. Since the refrigerator had been unplugged, it had defrosted and there was a puddle of water in the cabinet. The alarm clock had been unplugged and was running about four hours slow. The killer, though, was the heater/air conditioner. When it was running, it sounded like a truck. So, I switched rooms for the next night. The A/C unit was better (although unreliable), but there were ants in the bathroom, the refrigerator needled to be defrosted very, very badly, and the bathroom exhaust fan made a very loud, unpleasant noise and sounded like it was going to come apart any minute..
3 out of 5
for Everyone
by A verified travelerfrom Bakersfield

Worth the price.

Posted Feb 10, 2015
It was nothing special but we booked it from the freeway and checked in fifteen minutes later. It was an easy lay over that wasn't painful Like we were expecting. It was out of date but very clean and efficient.
1 out of 5
by A verified travelerfrom wisconsin

Not good

Posted Jan 30, 2015
When I arrived there was a sign on the front counter "back in 5 minutes". Should have read 10. They imprinted my credit card for incidentals on an old fashioned machine that printed it on a piece of paper so now I'm worried about my number being stole . I had to walk through the second floor covered walk way through a waterfall of rain water leaking through the ceiling. My room smelled musty and the wallpaper was peeling in several spots. Room was old and dated Soffit above sink was only 6 feet high. Bad if you are taller than that. Stairways were marked clearly. Had to look for them on the map in my room. Wifi was slow at times. Bathroom was dark with some mold in tub area ceiling. Breakfast was OK and bed was comfortable but had small half pillows. the place really needs a remodel. Fridge and micro were stacked randomly on the floor near the desk. The rating here is not accurate. I'm shocked by the number of good reviews. Do they book online guests in the "bad"rooms?
5 out of 5
for Everyone
by A verified travelerfrom Dallas

Best Value in Denver Tech Center

Posted Jan 25, 2015
Pros: Everything
Cons: Nothing. don't change a thing.
Location: Everything. Right at intersection of I 25 and Arapahoe, about a mile north of 470 so close to all Tech Center & downtown, . Only 30 min to front range
I know the sign says Best Western but it could read Best of Best Western. It is very well run, always immaculate and the place has been beautifully redecorated. I stay here 5-6 weeks per year. I never consider any other hotel.
3 out of 5
for Families
by A verified travelerfrom Desert Hot Springs CA

Average older hotel.

Posted Jan 19, 2015
Pros: Had microwave, fridge, coffee maker, new carpet, couch, nice pillows, balcony with palm trees in front.
Cons: Hotel in need of renovation on outside and in hallways.
Location: Great location to freeway but quiet, quick trip to beach about 5 miles, lots of shopping and restaurants nearby.
Outdoor pool area open but broken glass on pool deck and in pool not cleaned up for several hours. Rear entrance lock not work very well with our two key cards. Reported issue but front desk shrugged and explained it was a known issue.
5 out of 5
for Everyone
by A verified traveler

perfect little hotel close to laguna beach

Posted Jan 17, 2015
i have no issues with this place, clean, room had a nice balcony and ac and a heater. good breakfast too!
4 out of 5
for Families
by Loisfrom Arizona

Pretty Good

Posted Jan 13, 2015 on Hotels.com
Easy in and out from Highway. Bed was comfy
4 out of 5
for Personal Event
by Mary Annfrom Orange


Posted Jan 2, 2015 on Hotels.com
The hotel is adequate. The room lighting is too low and makes the place seem dingey