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Reviews of Renaissance ClubSport Aliso Viejo Laguna Beach Hotel

3.5 out of 5
Renaissance ClubSport Aliso Viejo Laguna Beach Hotel
50 Enterprise, Aliso Viejo, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 510 out of 799 reviews" "
Rating 8 - Good. 196 out of 799 reviews" "
Rating 6 - Okay. 47 out of 799 reviews" "
Rating 4 - Poor. 28 out of 799 reviews" "
Rating 2 - Terrible. 18 out of 799 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Bashir, Concord

Traveled with family
Excellent customer service and very professional front desk clerks
Stayed 4 nights in Feb 2024

10/10 Excellent

Khachatur

Liked: Cleanliness, staff & service, property conditions & facilities
Great staf
Stayed 1 night in Mar 2024

2/10 Terrible

Niyazi, CLIFTON

Disliked: Cleanliness, staff & service, property conditions & facilities
Baddd
Stayed 3 nights in Feb 2024

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2024

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023

10/10 Excellent

Jay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
Bad service. No front desk help. No one to help with luggage or dolly. Very rude.
Stayed 3 nights in Dec 2023

8/10 Good

kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Would like to have more towels at the outset.
Stayed 2 nights in Nov 2023

10/10 Excellent

Soci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a great gym. Location was not far from the beach areas.
Stayed 3 nights in Nov 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant so I did not have to go out unless I wanted to. Great servers too. Mattress was the only downside of my stay. Lumpy and not comfy.
Stayed 3 nights in Nov 2023

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, I will be returning.
Stayed 1 night in Nov 2023

8/10 Good

Alacia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything! The other reason why we rated it 4 is in 2023 if you’re a hotel with this reputation you should have mini fridges in every room. This is the first hotel of this reputation that we arrived with no mini fridge. Also, the TVs are outdated with apps and not connected to WiFi to even access the apps on them. Lastly, the sink clogged up continuously within 30-60 seconds. Either someone needs to fix those drains or replace the sink. Overall beautiful property.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant 2 night stay
My husband and I stayed here for 2 nights on a beach trip. This hotel was in a location that was very quiet (not next to noisy roads). We also had a room at the end of the hallway in a corner room, so we heard nothing! The room was very nice and well laid out (King bed). The mini fridge was a decent size. There was no microwave, but we didn’t need one. The bed had a slight feather- type pad, but the bed and pad were not very soft. However, I’m pretty picky and I travel with a memory foam pad. The shower was a walk in shower with no closing door, which was fine, but there was no exhaust fan, so the bathroom steamed up. There was a bunch of black hair around the drain during my shower and if was not my hair. Other than that the room was clean. I couldn’t get the vending machines to work on two floors but the man at the front desk got some Sprite for me from the bar when I told him about it and said he’d let the manager know. We didn’t go to the bar/restaurant or gift shop and I think the pool was under repair so I can’t comment on these. Overall it was a pleasant stay. I wasn’t really happy about the paid parking. It was a parking garage next to the hotel. We had to drive farther to the beach staying here, but it was worth it to have a quiet hotel room. There is no free breakfast, if that’s important to you. I would probably stay here again if the price was right. We got a good last minute deal in October.
Stayed 2 nights in Oct 2023

10/10 Excellent

Taryn

Stayed 1 night in Oct 2023

10/10 Excellent

Yolanda

Traveled with partner
Liked: Amenities
Nice, clean resort. Enjoyed the gym which offers just about everything and more compared to other monthly membership gyms.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mihai, LAS VEGAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe
Stayed 1 night in Oct 2023

10/10 Excellent

Roxana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay
A hotel perfect for everyone, adult, couples, and families can definitely enjoy a stay here. Lots of amenities like the gym, swimming pools, and small water slide area for kids. They have a restaurant with pub food and a full bar. Parking is a little pricey like $27 a night for garage self parking. It’s like 30 minute drive to the Laguna Beach waterfront. Location wise, it was great.
Stayed 2 nights in Oct 2023

2/10 Terrible

Charles

Stayed 1 night in Oct 2023

8/10 Good

Saeeda

Business traveler
Liked: Staff & service, property conditions & facilities
I thought it was going to be a little more luxurious. There was no room service, mini bar or good tea selection. They put a $250 hold on the card for amenities but there weren't really any amenities.
Stayed 7 nights in Oct 2023

6/10 Okay

Ruben, Henderson

Traveled with partner
Liked: Amenities
Not a luxury hotel average Joe nothing to write home about. Property does have nice amenities pools, fitness center, Starbucks counter, bar and restaurant nothing fancy. Rooms are in need of updating nothing special at all about them.
Stayed 1 night in Sep 2023

10/10 Excellent

Jeramiah

Stayed 1 night in Sep 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all-around and for fitness
We loved everything about this hotel. It is centrally located, attractive, staff was friendly and the facilities - especially the fitness center - are among the best I have ever seen.
Stayed 2 nights in Sep 2023

10/10 Excellent

Belinda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will 100% be back to stay here again!
This is hands down one of the best , if not the actual best hotel I’ve stayed in for vacation. The staff is outstanding and the facility has so much to offer with full access to pool and full gym with fitness classes.
Stayed 8 nights in Jul 2023

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 10 days. The highlight was the fitness center attached to the hotel. The basketball court, pool and weightlifting equipment are excellent. The cafe and restaurant in the hotel are very good with heathy options for the entire family. We also used the spa services and had an excellent experience. One thing to know, they don’t clean the rooms unless you request it. The rooms were clean and comfortable, but pretty basic. For our family of 4 that used the hotel to mainly sleep as we explored Southern California, it worked out really well. Easy to get to and from places. We would definitely return.
Stayed 10 nights in Jul 2023

4/10 Poor

Harry, Aliso Viejo

Liked: Cleanliness, staff & service, property conditions & facilities
I will never stay here again based upon one item, $27 a day to park a car in an open parking structure is overpriced and abusive. The gym that uses the same structure is not charged. Again abusive and I was not advised until I arrived and had to back into the structure 2 floors up and hang a card on my mirror
Stayed 1 night in Jul 2023

8/10 Good

Marilyn, santa fe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't realize that it was located so far from the beach and required a ride to the center of town. No one's fault.
Stayed 4 nights in Jul 2023

8/10 Good

Peter J.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is really good but not 5 out of 5 for two reasons. The shower head is really bad and has no volume or pressure. They charge $27,00 for PARKING!!! I use to live right around the corner so I know the area well and the parking garage is virtually empty. Charging Manhattan prices for parking is border line highway robbery. Otherwise this is an outstanding hotel.
Stayed 1 night in Jul 2023

8/10 Good

Gabriel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has everything. Great gym facilities, pools, splash pads for the little ones, great bar and food and is conveniently located near many restaurants. Staff was great. Only dislike is the bed….needs to be updated to a firmer mattress.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sylvia

Stayed 4 nights in Jul 2023

10/10 Excellent

Hossein

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you enjoy the gym or the feeling of a wellness center...you will very much enjoy this hotel. The gym seemed bigger than the hotel...its in a separate area easily accessible from the hotel. The womans locker rooms are nothing like I've ever seen (guessing the men's locker room is the same). Each sink has a blow dryer, spray deodorant, hair spray, Q-tips, etc, gym bathrooms have body wash, shampoo, conditioner. Very clean. The steam room, sauna and jacuzzi are available in the women's locker room as well. Gym offers basketballs and racquetball courts, massage, esthetician, yoga classes, trx classes, zumba.... it really does have it all. Rooms are good and clean...nothing spectacular. but the amenities def made up for what the rooms for lacking. we will definitely be back on a regular basis.
Stayed 2 nights in Jul 2023

4/10 Poor

Rodrigo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall poor experience. The beds were hard and uncomfortable. I had to request extra pillows and the lady at the front desk completely forgot about my request. My body ached my entire stay.
Stayed 2 nights in Jun 2023

8/10 Good

monica

Stayed 1 night in Jul 2023

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Experience
This is our second time staying here and we are so excited to show the kids all of the great activities. We celebrated our nine year anniversary here and had such an amazing time. Such a Clean Hotel, and everybody is very friendly, delicious food and they even had a DJ on Sunday.
Stayed 1 night in Jun 2023

10/10 Excellent

Jean

Stayed 1 night in Jun 2023

8/10 Good

Jon, Los Angeles

Stayed 1 night in Jun 2023

10/10 Excellent

Shukri

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience at the hotel!
Stayed 5 nights in Jun 2023

2/10 Terrible

Reggie

Stayed 1 night in May 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Evan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good experience except my wife could have used a shower AP because shower is one option only of a rainfall and she couldn’t get her hair wet due to wedding that night.
Stayed 1 night in Mar 2023

8/10 Good

Gabriel, Omak

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I love how the gym is fully equipped, all machines are all wiped down or have the tools and cleaning supplies you need to wipe down before and after use. I love how the courts aren't dusty when playing pickle ball and the rooms are always clean. The only complaint would be new manager at the front desk that was helping teach new staff how to work reception. I called earlier to let them know I was arriving early and doing an early check-in. The African American manager right off the bat said "check in is at 4PM" then I told him I had already called and let them know a head of time my situation. He didn't even apologize that he was in the wrong, he just left to the back and let the new staff handle it. If I hadn't called in, he definitely would have made my wife and I wait til 4PM for check-in.
Stayed 1 night in Mar 2023

8/10 Good

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding was terrible. Too soft a bed with a mattress pad that was lumpy and bulky bedding. The room was very nice and clean. The dining area had a fun vibe to it with yummy bar food. The margaritas were only ok. Served a Small size glass instead of margarita glasses filled with ice and only a minimal taste of alcohol. Also the drink was very tart without any sweetness. Paid $14 per drink at the bar which was ridiculous after having 5-6 small swallows and the glass was empty. The pool was perfect and the hot tub wasn’t hot.
Stayed 2 nights in Mar 2023

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023