Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by april

Fabulous bungalow close to the beach. Excuisite.

Posted Apr 12, 2014
The bungalows were amazing. Out whole experience was absolutely fabulous. We will be back.
5 out of 5
Recommended
for Everyone
by Ahmed from Toronto

special resort. One of a kind

Posted Apr 3, 2014
Pros: every thing
Cons: better and more selection of blended scotch.
Location: Walking distance to Beach. close by shopping
my second time there and I would always go back. Great service, location, spacious room, great bar (limited selection of blended scotch). Fabulous resort
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Mar 31, 2014
Pros: Friendly staff and excellent location.
Cons: Room service was very slow and late for cleaning...everyone was apologetic but it delayed several events as a result of late services.
Hotel has it all and then some. Enjoyed the overall experience and first class service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautifu

Posted Mar 31, 2014
It was great! Just the food it was ok! ExcEllent sErvice
5 out of 5
Recommended
for Everyone
by Abdulmohsin from Eugene, OR

Nice place and hotel for relaxation

Posted Mar 24, 2014
I enjoy it especially the view from my room to the ocean through the green landscape
5 out of 5
Recommended
for Everyone
by KC from West Vancouver

Casual elegance - California's best!

Posted Mar 19, 2014
Pros: The attention to detail paid to everything from the architecture, landscaping, decor, staff, food, yada yada yada.
Cons: Off lite meals at the resorts main coffee shop. Ready made sandwiches, salads, fruit.
Location: Great beaches, amazing restaurants, shopping!
From our first impression to our last - it was almost perfect. In true California style, it was elegant but not pretentious. The Staff was amazing. Everyone was friendly, but respectful of our privacy. Our garden view room had a surprise ocean view. My husband commented that it was the most comfortable hotel room we've had. The only bit of tarnish was housekeeping forgetting to give us clean wine glasses one day. The location is a short walk to the beach (although the resort does off a shuttle too). I should mention that the resort's shuttle will also take you to/from Fashion Island. I highly recommend this resort. We are already talking about a return visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great resort

Posted Mar 18, 2014
Beautiful location with great staff and excellent accommodation. Fun place to kick back & enjoy life.
5 out of 5
Recommended
for Families
by A verified traveler

This hotel is above and beyond!

Posted Feb 17, 2014
I highly recommend this The Resort at Pelican Hill. Service was outstanding. The staff is super friendly and makes you feel very welcomed from the moment you show up at the front gate. Any time of the day/night the staff was always courteous and very helpful. The facilities are breathtaking and the room was always perfectly clean. All furniture and beds are extremely comfortable. My 10 year old mentioned it was like sleeping in a perfect soufflé :) My 15 year old commented, that this hotel knew how to please it's customers. Last but not least, the food was really good. Accommodating any taste and time of the day. We had an out standing stay.
5 out of 5
Recommended
for Everyone
by rich from Colorado

Mixing business with pleasure

Posted Feb 15, 2014
Pros: Everything.
Cons: It is very expensive....but worth it.
Location: Hard to leave the resort setting. We seldom do.
It does not get any better than Pelican Hill. And I am a self confessed hotel and resort snob. I have been to Pelican HIll at least 6 to 7 times over the last few years and I never want to leave and cannot wait to return. It is not inexpensive and that is a bit of the downer but you feel it is all worth it in the end. And the golf courses? 4.5 to 5.0 on a 5 scale with Pebble Beach and Spyglass setting the bar at 5.
3 out of 5
Recommended
for Everyone
by T from Irvine, CA

A night away~

Posted Feb 8, 2014
Pros: The grounds were large and roomy. Peaceful. out in the no-where. Stores close by.
Cons: Well, they are priced really high in restaurants which I don't think they will try to improve. A diet coke was $5.00. Their potpie was 23.00.
Location: It was only a one night stay for us, so the close by things we enjoyed was sharky's and first class pizza. And vons to grab a few idems for breakfast
It was a quiet hotel. Loved the fireplace and the large balconies. The bathtub was huge and very enjoyable. But, one reason I picked the hotel was that Expedia said check in at 4 and it said check out is also at 4:oo pm. I had never heard of a hotel check out time so late in afternoon. So thought it was a excellent choice. So I was just enjoying a bubble bath about 1:00 pm believing i didn't have to check out till 4:00 pm...there was a knock at the door saying checkout was at 12:00 pm. I apologized and explained. Thank goodness, they didn't charge me for an extra day since our budget is tight. So, I meant to tell you so other customers don't run into the same error. I would have forgotten had you not given me the questionnaire.