Ratings based on 237 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2015
Pros: The staff is amazing!
Awesome experience! The staff was great and very helpful!
2 out of 5
by A verified traveler

Ants on bed & room

Posted Jan 7, 2015
In the begining I was quite happy with facilities & staff. Full kitchen with oven, on ART bus route, helpful staff. Then refrigerator broke. It was not taken care of immediately but by the end of next day. On the last day of the trip, woke up with ants in bed. They were coming from woodtrim in bathroom.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Across from Angels Stadium, close to Disneyland

Posted Jan 5, 2015
We needed a 2 br suite with a full kitchen near Disneyland, and that's what we got at this property. Nice, clean room. Well-kept, fairly modern, but nothing fancy. Very helpful staff. Lots of items to choose from in the complimentary breakfast.
4 out of 5
Recommended
for Families
by A verified traveler

Nice and convenient hotel close to Disneyland

Posted Jan 2, 2015
Great hotel for family and very close to Disneyland Resort. It's easy to reach the park with ART shuttle... 15 minutes of trip.
5 out of 5
Recommended
for Families
by A verified travelerfrom Seattle,WA

Nice Hotel and Great Service

Posted Jan 2, 2015
Pros: Location, Rooms, and friendly staff. Overall its great place for families.
Cons: The breakfast area was very congested and not many options or same options everyday.
Location: Disney is very close and you can take shuttle that will charge you $5. The location is also convenient if you want to visit San Diego for day trip.
I had very good experience staying in TownPlace. The staff was very friendly and kept my room very clean. Disney is very close and there was paid shuttle every 17 min, that very convenient. Overall, my experience was very positive.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

Nice hotel but you have to request for daily clean

Posted Jan 1, 2015
Great hotel & great location. The staff was great. My only compliant was that you have to request your room to be cleaned daily.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic!

Posted Dec 14, 2014
Our stay here was outstanding! The staff bent over backwards more than once to make sure we had everything we needed to make our stay great. They even helped me out by having a birthday cake waiting in our room (with a birthday sign), when we got back from Disneyland, for my son. That's going way beyond!! What a great staff they have there. Just the staff's professionalism, kindness, and care was enough to keep us going back.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom North Vancouver, BC

Good for long term stay

Posted Nov 21, 2014
Pros: Staff was exceptionally helpful and friendly. In-house laundry appliances new and laundry room very clean.
Cons: Complimentary breakfast needs more variety - i.e. eggs would have been great. Pool needs to be cleaned more often.
Location: I didn't like that the hotel was not close to anything really. Without a car, could not get groceries, alcohol, etc. Nowhere to wander to if we want
Very clean and modern hotel. Not that close to Disney, but shuttle ride only about ten minutes. $5 per adult and $2 per child for unlimited shuttle service all day. Room was great - very clean and large kitchen. Pool on the small and unclean side.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary, Canada

Disney and SoCal Beaches

Posted Nov 15, 2014
Hotel staff was very friendly, and location had easy access to Disney as well as freeways to travel to other tourist destinations. Hotel public areas were always staffed and very clean. Continental breakfast was good way to start, but monotonous after a few days, but a piece of fresh fruit to take with you in a lunch bag was a nice way to leave breakfast. Kids loved the pool and the hot tub was a nice way to relax and visit with other guests.
5 out of 5
Recommended
for Couples
by Kristinafrom San Diego

Disneyland and hockey vacation.

Posted Oct 27, 2014 on Hotels.com
We went to disneyland and then to see a hockey game. This hotel was right between Disneyland and the Honda Center (about a mile away from each). Check in was easy, parking was free, and they even offered a free continental breakfast which included waffles. The room was like a mini studio with a kitchenette (complete with dishes, dishwasher, microwave, toaster, and fridge). Wish we could have stayed there longer.