Exterior

Reviews of Holiday Inn Express & Suites Orangeburg

2.5 out of 5
Holiday Inn Express & Suites Orangeburg
118 Sleep Inn Road, Orangeburg, SC

Reviews

8.4

Very Good

Rating 10 - Excellent. 288 out of 580 reviews" "
Rating 8 - Good. 180 out of 580 reviews" "
Rating 6 - Okay. 61 out of 580 reviews" "
Rating 4 - Poor. 32 out of 580 reviews" "
Rating 2 - Terrible. 19 out of 580 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

John Joseph

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

gregory

Traveled with partner
Liked: Property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Property conditions & facilities
Could be better selection of restaurants . Very quiet. Nice staff
Stayed 1 night in Mar 2024

10/10 Excellent

Robert, Dover

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Bed was good for the sleep. The entire had a mild odor to it.
Stayed 1 night in Mar 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome time
Stayed 3 nights in Feb 2024

4/10 Poor

Rosemary

Traveled with family
Disliked: Staff & service, property conditions & facilities
Checked into room and phone did not work there was no remote control for tv. Walked to desk and we were giving another room. Hotel was dated
Stayed 1 night in Feb 2024

8/10 Good

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and my stay was nice. The only issue I had was they typically don’t let locals book at that property. Though I no longer live in SC, my license is still SC. It would be nice to share that information with booking sites so it’s made aware ahead of time. I do thank the young lady who worked on 2/3/24, who understood my situation and made check in smoother.
Stayed 1 night in Feb 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff at hotel. The room was very large with a nice couch and very comfortable beds. Breakfast was good with a few options - juice machine was broken they were waiting on repairs but lots of juice packs and waters on hand. Hotel was very clean my only wish is that they had hairdryers in the room, I am sure they were available at the front desk but prefer them in the room.
Stayed 1 night in Jan 2024

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Jan 2024

6/10 Okay

Melissa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The breakfast was lacking a lot. The pancake machine was down, the fridge was completely empty. We asked for more eggs and the lady was pretty rude to us saying it had to be empty before she refilled it, there literally was 2 tiny pieces of dried up eggs in the pan. There were few options outside of what the hot section was. I heard them tell someone their shipment didn't get there, but they should have went to the store or something given breakfast is a big marketing outreach for this hotel chain. Everything else was honestly fine, but I just felt more of a bother upon exchanges with any employees than anything else.
Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Estella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast staff extremely nice. Check in staff not so nice
Stayed 2 nights in Dec 2023

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great service, clean room, staff Anita was very friendly at breakfast. Would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Convenient to interstate Clean and secure. Spacious room. Staff was friendly and helpful. Fantastic breakfast options!
Stayed 1 night in Dec 2023

10/10 Excellent

Brett

Stayed 1 night in Nov 2023
Response from hotel management on Dec 19, 2023
Thank you for taking the time to let us know about your recent stay! We value your feedback as we are always looking for ways to grow and improve!

10/10 Excellent

Robert

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
I ended up getting bug bites. The bed was not comfortable. Old and outdated room
Stayed 2 nights in Nov 2023
Response from hotel management on Dec 11, 2023
Thank you for staying with us

10/10 Excellent

Michael, pompano beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Nov 2023
Response from hotel management on Dec 11, 2023
Thank you for choosing to stay with us!!

10/10 Excellent

Sheryl

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍 service
Stayed 2 nights in Dec 2023
Response from hotel management on Dec 11, 2023
Thank you for choosing to stay with us!! We value your feedback!!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from hotel management on Dec 11, 2023
Thank you for choosing to stay with us!! We value your feedback!!

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating, room was very clean and spacious
Stayed 1 night in Nov 2023
Response from hotel management on Dec 11, 2023
Thank you for choosing to stay with us!! We value your feedback!!

8/10 Good

LaDelta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying at this property - staff were great, the breakfast was good (had hot options), and the room was very comfortable. You could tell that the hotel had been updated. There were a few flaws where you could tell that they may have rushed through some of the upgrades (paint splatters were an issue), but overall we slept well, everything was clean, and the room was very spacious and comfortable! Would definitely stay again!
Stayed 2 nights in Nov 2023
Response from hotel management on Dec 11, 2023
Thank you for choosing to stay with us!! We value your feedback!!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from hotel management on Dec 11, 2023
Thank you for choosing to stay with us!! We value your feedback!!

10/10 Excellent

Demetrus

Stayed 3 nights in Nov 2023
Response from hotel management on Dec 11, 2023
Thank you for choosing to stay with us!! We value your feedback!!

10/10 Excellent

LINA, Darlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, quiet, and there was a feeling of safety. Nice convenient dining options close by.
Stayed 1 night in Nov 2023
Response from hotel management on Dec 11, 2023
Thank you for choosing to stay with us!! We value your feedback!!

8/10 Good

Candice

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Management on Nov 8, 2023
Thank you for taking the time to let us know about your recent stay with us! We are always looking for ways to grow and improve!! We look forward to having you stay with us again in the future!!!

8/10 Good

Timothy H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, friendly staff
Stayed 1 night in Nov 2023
Response from Hotel Management on Nov 8, 2023
Thank you for taking the time to let us know about your recent stay with us! We are always looking for ways to grow and improve!! We look forward to having you stay with us again in the future!!!

10/10 Excellent

Carla

Stayed 1 night in Oct 2023
Response from Hotel Management on Nov 8, 2023
Thank you for taking the time to let us know about your recent stay with us! We are always looking for ways to grow and improve!! We look forward to having you stay with us again in the future!!!

10/10 Excellent

Kathy, West Carrollton

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel. Breakfast was very good. Everyone polite. Easy check in/checkout. Great stop for our trip.
Stayed 1 night in Oct 2023
Response from Hotel Management on Nov 8, 2023
Thank you for taking the time to let us know about your recent stay with us! We are always looking for ways to grow and improve!! We look forward to having you stay with us again in the future!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a clean,lovely room and the staff was friendly and efficient. The only drawback was around breakfast which was not served on time (about 1/2 late) and the coffee was not available for a long time. Everyone was standing around waiting for breakfast and coffee so they could get on the road. Very disappointing especially for $160 per night!
Stayed 1 night in Oct 2023
Response from Hotel Management on Nov 8, 2023
Thank you for taking the time to let us know about your recent stay with us! We are always looking for ways to grow and improve!! We look forward to having you stay with us again in the future!!!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In late up early!
I checked in around 8pm and the receptionist was kind,friendly, and efficient.
Stayed 1 night in Sep 2023

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be the best hotel we have ever stayed in. Upon entry the desk clerk was super courteous with a great personality. The room was huge and super clean as was the entire hotel. Free breakfast was delicious and offered more than enough to get your day started. This will be our place to stop when needing a room traveling through this area. I was super impressed with cleanliness and employees pleasant demeanor as everyone encountered was wonderful.
Stayed 1 night in Aug 2023

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pets were allowed contrary to advertising/posting
Decent hotel BUT it was supposed to be NO PETS allowed but there was a dog and it was NOT a service animal. This is a serious problem for those who have allergies
Stayed 1 night in Aug 2023

4/10 Poor

Kimberly

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Need a good cleaning!
Tried 3 rooms and all 3 were dirty!
Stayed 2 nights in Aug 2023

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, very clean rooms. Loved it 😊
Stayed 3 nights in Aug 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very, very clean and pleasant. Check in and out was easy. The very best hotel breakfast; very well-prepared and hot. Attentive staff. Nice area for eating. Carpet was worn, the clock didn't work, and the bath soap was empty, but those are small things.
Stayed 1 night in Aug 2023

10/10 Excellent

Robbin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast staff extremely friendly and accomodating
Stayed 1 night in Jul 2023

10/10 Excellent

Morgan

Stayed 1 night in Jul 2023

10/10 Excellent

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here on way home after attending my Aunt’s funeral. Everything was great except I couldn’t sleep due to light from parking area kept my room from being dark. They need to put up a better black out blind. One that fits close to both sides of window too. Other than that it was perfect
Stayed 1 night in Jul 2023

8/10 Good

Erica

Stayed 1 night in Jul 2023

10/10 Excellent

Saundra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Latorra

Stayed 2 nights in Jul 2023

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Wayne

Stayed 1 night in Jun 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Jun 2023

8/10 Good

JEFF

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Ashley

Stayed 3 nights in Jun 2023