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Reviews of American INN of Orangeburg

2.5 out of 5
American INN of Orangeburg
610 John C Calhoun Dr, Orangeburg, SC

Reviews

6.0
Rating 10 - Excellent. 49 out of 323 reviews" "
Rating 8 - Good. 89 out of 323 reviews" "
Rating 6 - Okay. 70 out of 323 reviews" "
Rating 4 - Poor. 36 out of 323 reviews" "
Rating 2 - Terrible. 79 out of 323 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

6/10 Okay

clifford, Lyman

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
This is an older hotel. The staff was helpful and the price is good. It's not the Ritz but, it has the basics for a night or two.
Stayed 1 night in Mar 2023

2/10 Terrible

DANIEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have ever experienced Should have been torn down.
Stayed 1 night in Jan 2023

2/10 Terrible

Christine

Traveled with group
Why we cancelled our stay.
We did not stay. We could tell that drug activity was happening. The building was rundown, and did not look safe.The room that we looked at did not look clean.
Stayed 2 nights in Nov 2022

2/10 Terrible

Vera

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not stay here!!
This was the absolute worse motel we have ever stayed at! We arrived at 1:30 am and there were people sitting on the stairs which we had to sue to get to our room. At the room, the inside ac unit was disgustingly dirty. There was paint peeled on the floor. The room had an awful odor. We were there a total of 5 minutes and left. I could not stay in such a disgusting motel! The lady at check in was rude as well. This motel should not be on your list of places to stay. It looked like a drug motel. People walking down the street, yelling at themselves. We only went there because it was the only motel with availability. It was awful!!
Stayed 1 night in Nov 2022

2/10 Terrible

Karon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would NEVER stay here again. The city needs to shut this place down. I am a head housekeeper and i would never rent a room like this. Everything is broke beds are soooo dirty with hair dirty body stains on sheets. I asked for clean sheets and instead of just giving me the sheets the guy acted like he didnt see the dirt so we start pulling the bed sheets back it was a period stain on the sheets. Also we had to use our shirts as pilliow cases. The towels was so dirty you can tell they havent been wash since the last 7 guest before us. The other guest will keep you up all night. I will definitely be giving OSHA a call about this place. Cause there is noway this place should still be in business. I would NEVER recommend for anybody to stay here. There is so much more pictures will be posted
Stayed 2 nights in Nov 2022

6/10 Okay

Mary

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean and the bed was comfy. The hotel needs some TLC and upgrades. A fresh coat of paint and some deep cleaning would help alot. If you have trouble sleeping with noise this isn’t the place for you. The staff was pleasant but the customers were sketchy.
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid if Possible
Worst staying experience ever. In the first room it had Linen/Sheets that had holes from cigarette burns and stains. Stains on the floor that still looked wet, the box spring had water stains all around it, missing or blown light bulbs in two lamps, curtain would pull open for one end as you pull the other end closed, the extra security latch on the door was loose, no working phone, wash cloths were dingy and towel rack was loose from the wall (pics provided). Received two clean sets of linen/sheets but they looked worst than the set that was on the bed. The Desk Clerk moved us to another room. That room the refrigerator was not working and had mildew, the Smoke Detector was not mounted but stored in a drawer, two microwaves stacked on top of each other and two televisions. Thank God at least one of each did work.Missing light bulbs (2), no working phone. At least the linen/sheets and washcloths looked a little cleaner than the first room, the curtain closed all the way, the door security latched worked properly and the guy at the front desk was nice. Those are the only good things I can say about the place. I canceled the reservation I had made for the following weekend. Chose to drive 35 miles to a cleaner available hotel than to stay in those conditions again.
Mildew in refrigerator. Not working.
Smoke Detector missing from wall
Microwaves stacked. One worked.
Two TVs, one worked.
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better to try somewhere else.
The room had occasional German roaches and other insects periodical throughout the 15 hours I was there. Blackout curtain not fitted properly. A/C unit very weak. No toiletries provided. Smallest motel soap I’ve ever seen. This American Inn appears now to house a number of individuals and families as long term residents, with many hanging outside the rooms and in the parking during all but the wee hours, lots of loud talking, loud vehicles coming and going, candy and drink trash on external stairways, requests to give money (“Hey, gimme a dollar.”). Sadly, the place seems to be on a clear down curve.
Stayed 1 night in Oct 2022

2/10 Terrible

Avery

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022
Response from GM on Aug 16, 2022
Thank you for the reviews, I'm sorry it was not to you're liking.

10/10 Excellent

Daniel

Business traveler
Liked: Staff & service
I like a lot
Stayed 2 nights in Jul 2022
Response from GM on Aug 16, 2022
Thank you for the response, I hope you stay with us again next time you're in town.

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Burn holes in covers. Smoky smell. Holes in walls.
Stayed 1 night in Jun 2022

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room not available after paying non-refundable fee
We got to the hotel about midnight after booking a non-refundable rate of $66 from 5 miles away. The lady that was the front desk/office clerk just came to a little slot in a window beside the locked doors and told me "we have no more room" and refused to check us in. The motel appeared quite sketchy, but we needed sleep. To say we were disappointed in them and the Hotels.com booking error would be an extreme understatement.
Stayed 1 night in May 2022

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t even check in. I was propositioned by a hooker, asked how much stuff I had in my car by a guy peering through my car windows, and two parties were happening with music blasting and people outside. It was a Thursday at 10:30 PM
Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t look safe to me
Didn’t stay as they didn't have my reservation in the system. the rooms smelled bad and there was people loitering around the property. Very uncomfortable.
Stayed 3 nights in Apr 2022

2/10 Terrible

Erika

Stayed 1 night in Apr 2022

10/10 Excellent

Michaelle, Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Altbough from 1st looks it seemed unsafe, i did not have any issues whatsover.
Stayed 1 night in Apr 2022

2/10 Terrible

WILLIAM

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival Friday about 7:30 PM, there was a sign on the office door saying to ring a bell for service. Through the darkened glass door I saw a female who gestured and pointed to my right. There was a window that was entrely blocked by wood or metal except for an opening no bigger than 6"x6" through which she asked if she could help. I told her we had a reservation and she asked for a drivers' license to confime the name. After several minutes she returned with a slip of paper for me to sign and gave me a key to Room 205, which was upstairs (no elevator). I asked for a first floor froom and was told there were none availabe. During these minutes I noticed a number of people miling about the exterior corridors of the hotel (more like a motel). Without being prejudicial, they seemed like an unsavory lot. My wife and I then grabbed our overnight bags from a fully packed SUV and started to head for the outside stairs. An elderly gentleman stuck his head out from a first floor room right where we had parked. He advised we should probably take ALL of our belongings out of our car for the night; otherwise it was likely to be broken into and our property stolen. Given the entirety of these circumstances we put our bags back in the car and left -- not ever going to the room or staying for the night. We had to find another hotel as it was becoming dusk. After driving several miles (the American Inn was not at all close to the interstate highway, we found another hotel in which to stay.
Stayed 1 night in Apr 2022

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Experience
I booked online it said 2 rooms were left got there the lady said she had nomore rooms available it was after 3 am so we told her we booked one and had nowhere to go…she said hold on and gave us a room she said had no heat and she wouldn’t charge us but turns out it had heat but the unit was broken there was no soap tissue etc the bed had cigarette burns in the sheets the room had a terrible old mildew smell it was a horrible experience and I was lied to about not being charged $62
Stayed 1 night in Mar 2022
Response from gm on Mar 20, 2022
sorry for what has happened I have talk to my staff about it and this should not happen again.

2/10 Terrible

Damian

Disliked: Cleanliness, amenities, property conditions & facilities
Mold all over. Ended up booking another hotel and not even staying here.
Stayed 2 nights in Mar 2022

4/10 Poor

Desmond

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2022

4/10 Poor

Nathaniel

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First night our room was filthy. No heat. Couldn't close curtains all the way. Moldy drink from McDonald's in fridge, Dirty microwave. Smelled strongly of cigarette smoke. Was offered a better room next day, but I would not recommend this place to anyone. This was a learning experience. You get what you pay for.
Stayed 5 nights in Jan 2022
Response from gm on Feb 7, 2022
sorry for the issues with the first night. I have talk to my stuff about it and it want happen again. we will be glad if you stayed with us for your next trip in the town.

10/10 Excellent

oneida, Decatur

Liked: Staff & service, amenities, property conditions & facilities
n/a
Stayed 1 night in Jan 2022
Response from gm on Feb 7, 2022
Thank you for staying with us, we hope to see you in future.

6/10 Okay

Johnny

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2022

2/10 Terrible

Alexandre

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Brad

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed in a well cared for old room that was very clean. The staff were great.
Stayed 1 night in Dec 2021
Response from gm on Feb 7, 2022
Thank you for your response. please visit us in the future.

6/10 Okay

Mionda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was ok… had some small issues
Stayed 2 nights in Dec 2021
Response from gm on Feb 7, 2022
sorry for the small issues please come back and visit again in future, thank you for the review.

10/10 Excellent

Rob

Stayed 1 night in Dec 2021

8/10 Good

charles a

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
dated
the room was dated and needed new carpet. but for the price it was ok, good bed and tv and was fairly quiet for being in town.
Stayed 1 night in Nov 2021

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly service
Stayed 1 night in Oct 2021

2/10 Terrible

Genelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel was dirty and there was hair everywhere and a pair of work gloves on the floor,and i felt very unsafe
Stayed 2 nights in Oct 2021

2/10 Terrible

Marvin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like about the property if I didn't have to pay whether I stayed or not I would have never stayed in that motel.
Stayed 3 nights in Oct 2021

6/10 Okay

Gayla

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay cheap
It needs an upgrade. Shouldn’t charge any extra during an event weekend. The facility is old and run down. The air condition unit is recirculating air, not good for those with allergies. Only reason I stayed was because nothing else was available near by. Reminded me of one of those hotels on television with hookers and pimps. But it served its purpose because it had hot water and a bed, in which I sprayed down with Lysol.
Stayed 1 night in Oct 2021

10/10 Excellent

Shauntae

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s was quite
Stayed 1 night in Oct 2021

8/10 Good

Michael

Liked: Staff & service
Nice clean
Stayed 1 night in Oct 2021
Response from Front desk on Oct 15, 2021
The staff thanks you for the rating

4/10 Poor

Dayquan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Manager on Sep 10, 2021
Dear Guest, Thanks for your comments. I'm pleased that you would recommend this property and that you found our hotel to be a nice place to stay. I'm also glad that our hotel impressed you enough that you would stay with us again. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, ​Hotel Manager

8/10 Good

Karen

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Not too bad and very quiet.
Stayed 1 night in Sep 2021
Response from Manager on Sep 10, 2021
Dear Guest, Thanks for your comments. I'm pleased that you would recommend this property and that you found our hotel to be a nice place to stay. I'm also glad that our hotel impressed you enough that you would stay with us again. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, ​Hotel Manager

2/10 Terrible

Collins

The place was abandoned when I got there. It is closed. I tried to call for directions about eight times. No answer, which makes sense because it's closed. I went into a local restaurant to ask directions, and the person I spoke to said it was closed, and it hadn't been he wouldn't recommend that I go there because it was not a place for travelers. It was a place for local drug attics. Please take the charge off my credit card.
Stayed 1 night in Sep 2021
Response from Manager on Sep 10, 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Manager on Sep 10, 2021
Dear Guest, Thanks for your comments. I'm pleased that you would recommend this property and that you found our hotel to be a nice place to stay. I'm also glad that our hotel impressed you enough that you would stay with us again. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Was this a motel before. It had its soap in room
Stayed 1 night in Jul 2021
Response from Manager on Jul 26, 2021
Dear Guest, Thanks for taking time to offer your comments. I'm glad we met your needs while you were in our area, but I apologize that we did not exceed your expectations and fell short in some ways. We take pride in providing a lodging experience that everyone will enjoy, and I regret that we didn't provide you with complete satisfaction. I hope we will still be your first choice in this area in the future, and I hope we can do better for you next time. Sincerely, Hotel Manager

10/10 Excellent

Tiffanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Manager on Jul 4, 2021
Dear Tiffanie, Thanks for your comments. I'm pleased that you would recommend this property and that you found our hotel to be a nice place to stay. I'm also glad that our hotel impressed you enough that you would stay with us again. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was crawling with roaches. I was woken up by a roach walking on me.
Stayed 1 night in Jun 2021
Response from Manager on Jun 21, 2021
Dear Guest, Thanks for taking time to offer your comments. I'm glad we met your needs while you were in our area, but I apologize that we did not exceed your expectations and fell short in some ways. We take pride in providing a lodging experience that everyone will enjoy, and I regret that we didn't provide you with complete satisfaction. I hope we will still be your first choice in this area in the future, and I hope we can do better for you next time. Sincerely, Hotel Manager

2/10 Terrible

Patrick

Business traveler
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2021
Response from Manager on Jun 21, 2021
Dear Guest, Thanks for taking time to offer your comments. I'm glad we met your needs while you were in our area, but I apologize that we did not exceed your expectations and fell short in some ways. We take pride in providing a lodging experience that everyone will enjoy, and I regret that we didn't provide you with complete satisfaction. I hope we will still be your first choice in this area in the future, and I hope we can do better for you next time. Sincerely, Hotel Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Older motel, well-located, safe, clean, value+
This motel is of an older vintage but the present owners have invested in upgrades of door locks, parking lot and gradual updating of rooms (With an older property like this one, updating, renovations maintenance and so on they have brought the property back to full respectability but do not expect a palace - especially wHen you’re really dealing with a structure which exemplifies 1970s motel architecture : cemen-block walls, concrete-slab foundation and floors, and the well known “exterior corridors. At more or less 50 years old this type of 1
Stayed 1 night in May 2021
Response from Manager on May 26, 2021
Dear Guest, Thanks for your comments. I'm pleased that you would recommend this property and that you found our hotel to be a nice place to stay. I'm also glad that our hotel impressed you enough that you would stay with us again. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager

6/10 Okay

Greg

Business traveler
Orangeburg Motel 6
It is an older Motel. It was right on the border of “ok” and “we should have stayed somewhere else”. The bed linens could have been updated. Towels are too small. The bath towels were just a little larger that the one that you put on the floor. The room was clean but just seemed slightly dingy. On a positive note, the parking lot was well lit and seemed safe.
Stayed 1 night in Mar 2021
Response from Manager on May 26, 2021
Dear Guest, Thanks for your comments. I'm pleased that you would recommend this property and that you found our hotel to be a nice place to stay. I'm also glad that our hotel impressed you enough that you would stay with us again. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel beds were nasty with pee stains on the box springs. Bathroom had cigarette ashes and burnt cigarettes spots on the toilet fridge wasn’t clean food was still inside an beds were not cleaned they had bugs that bit me an my kids in the face. Never going back here.
Stayed 1 night in Mar 2021
Response from Nancy Y. on Mar 22, 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Conditions
Room was nice and clean, some of the lamp lights didn’t work. Bed could definitely be softer. Front desk man was nice and friendly.
Stayed 1 night in Dec 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Nancy Y. on Dec 3, 2020
Thank you for positively rating your stay!! Nancy Y. #Team6

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Room was clean parking was easy. No complaints
Stayed 1 night in Oct 2020
Response from Nancy Y. on Dec 3, 2020
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y. #Team6

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
long way off the highway
Stayed 1 night in Oct 2020
Response from Nancy Y. on Dec 3, 2020
Thank you for the wonderful rating!! Nancy Y. #Team6