Reception

Reviews of Pentahotel Chemnitz

Pentahotel Chemnitz
Salzstrasse, 56, Chemnitz, Saxony

Reviews

8.2

Very Good

Rating 10 - Excellent. 88 out of 264 reviews" "
Rating 8 - Good. 126 out of 264 reviews" "
Rating 6 - Okay. 37 out of 264 reviews" "
Rating 4 - Poor. 6 out of 264 reviews" "
Rating 2 - Terrible. 7 out of 264 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michaela

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2020

10/10 Excellent

Jakub

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All decent level. NIce service.
Stayed 1 night in Feb 2020

10/10 Excellent

Jakub

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Ben, CT

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close the business a was visiting, easy to get to and the stuff was very helpful and accommodating
Stayed 4 nights in Oct 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel for business trips. We were visiting relations. The hotel is at the top of a steep hill. If you are without transport you cannot avoid having a long climb, from whichever direction you approach, to get back to the hotel unless you rely on the one bus which serves it (79) or taxis. We did not have breakfast (at 17 euro pp) it was too expensive. On the plus side, very much so, was the gratis safety deposit box and complimentary morning coffee and refreshing gratis infused water drink and free apples, all at reception. The small refrigerator which was once installed had been removed and it’s cupboard sealed, hence no cool box. Comfortable beds.
Stayed 3 nights in Jul 2019

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Mar 2019

6/10 Okay

Mandy

Disliked: Staff & service
Penta
The location is alright with parks around hotel perfect if u want to bring your furry friend, hotel allows 2 digs per room and charges one time cleaning fee 20 euro per dog, but the Cleaniness not the best, pillows are to flat, breakfast overcharged with 16 euros per Person for available selection.
Stayed 3 nights in Nov 2018

6/10 Okay

Andreas

Disliked: Staff & service
not organised
Check im needed long time, i am alone on the Desk. On the stay was diificult about the payment for the Breakfirst. when we left, i get not a Receive, how mutch is all of the consumations, he say i get it from whre i booked. ...
Stayed 2 nights in Oct 2018

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Friendly staff. Excellent breakfast.
Stayed 3 nights in Aug 2018

8/10 Good

Peter

Breakfast is excellent
Breakfast is excellent, also a great selection off the bar menu. However, the beds were a little soft for my liking and the room could have done with a bit more attention from the vacuum cleaner.
Stayed 3 nights in Aug 2018

10/10 Excellent

Senni

Good place to stay
Great staff, good restaurant.
Stayed 4 nights in Aug 2018

10/10 Excellent

wasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
magnificient experience
amazing i advised freinds
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
-no room service if you haven't left the room by 12 -booking through Orbitz created a mess with the invoices during checkout
Stayed 2 nights in May 2018

10/10 Excellent

DrWilson83, Buckinghamshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and services
Very good, comfortable. Value for money. Well organised. It's had some bad reviews but definitely do not listen to them. The food was great. Rooms were clean and well maintained.
Stayed 1 night in Dec 2017

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a quiet area
Lovely hotel, with a cool vibe to it. Comfy bed, good shower. On road parking is easy and convenient. Food was tasty.
Stayed 5 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good apart from the free wifi
Good stay. Friendly staff and good breakfast. Free wifi wasn't very good though.

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, but not amazing.
Nice clean, functional hotel, with great bathroom, but overall, hotel probably due an update. Good location near park.

8/10 Good

Mandy, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the Park
The sad thing is you have to pay for parking or else park the car on the street, which would be free, and if its busy the Room Service want work either, but else the Staff is friendly and helpful, Rooms are clean, Location is very quiet being close to the Parks including a Lake, and Restaurants are close by, as the Hotel Menu does not offer Regional Kitchen......

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near historic cathedral
Comfortable hotel at a good price. Breakfast buffet was a highlight and there is a nice restaurant/Beirgarten nearby.

10/10 Excellent

Shaked

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury cheap hotel
Nice terrace, very luxurious and close to the park!

8/10 Good

Michael, Northwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suite we had was quite simply superb - probably one of the best I have ever stayed in, and excellent value. On the downside, the wifi signal was appallingly weak, and the breakfast cost an extortionate €17. If my wife and I had been stupid enough to have the hotel breakfast every morning of our 3 day stay, we would have spent over €100, or £80.

10/10 Excellent

Mathilda, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, 5-story elegance
A very nice hotel. It felt elegant. The front desk people were helpful. We did not have time to use the pool. I wish it was open a little longer in the AM and PM but, I had a massage twice in the Spa and that was wonderful !! The breakfast was very good, though a bit pricey. The Schloss/Kirche was a short walk from the hotel and had a great restaurant with outside tables. Tip: we parked on the street in front of the hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pity it was only for one night.
I needed a good hotel that is near enough to Colditz to enable me to visit the former PoW camp in the Castle. I only had the website and reviews to go on but my selection was very good. Had I been working to a more flexible timetable, I might well have extended my stay. The check-in was efficient and speedy, the room was quiet and well appointed and the general feel of the hotel was one of being well looked after. The staff all seemed to be friendly, if a little less so at breakfast. I didn't eat dinner there, having eaten before arrival but breakfast next day was a very extensive affair. You'd be difficult to please if there were nothing that you like. Would I book there again? Certainly. Would I recommend it to others. Definitely.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penta Chemnitz
Pleasant and helpful staff

8/10 Good

Jimmy, Berlin

Liked: Cleanliness, property conditions & facilities, room comfort
Comfy Location
Great needs

10/10 Excellent

William Lacey, Ontario Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
Never judge a book by it's cover is how I would describe this hotel. Was more than impressed by the inside. Staff were very helpful and the rooms were very clean and comfortable. Parking in the under ground garage was a plus for me also along with the swimming pool and sauna Loved the German buffet breakfast which was awesome and something you don't find in North American hotels unless you pay a good price for it. I would give this hotel 5 stars and would most definitely stay here again.

10/10 Excellent

TK, Manhattan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly wonderful
The people, the food, the accommodation were much better then expected. I stayed there twice now and ahve had consistancy both times. That will be my preferred hotel in Chemnitz from now on.

10/10 Excellent

Heather and Rob, Bangor, North Down, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treat yourself to a suite it's worth it
We chose this hotel as it was close to the Sachsenring. We booked a suite for four nights. This was worth every penny of the extra money as our room was very spacious with a downstairs living area bedroom upstairs and access to a balcony giving us lovely views of the city. The room was very clean and comfortable and well equipped with all mod cons. All of the staff were extremely helpful and friendly.The only downside was that the hotel is located twenty minutes walking distance from the town centre though there is a bus service during the day and plenty of free parking near by. We were very impressed with this hotel and would wholeheartedly recommend it

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, breakfast too expensive
Good value, except the breakfast

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chemnitz best hotel.
This was a very nice, clean and well kept hotel. The staff was very friendly and helpful.

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service
very high quality hotel - staff
very high quality hotel - staff and facilities great - bit out of town but quality made up for it

8/10 Good

Andreas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Udmærket overnatning til prisen
Udmærket overnatning med ok morgenmad. Hotellet har fået en modernisering nogle steder, men ikke alle værelser har fået dette og de bæger præg af at være lidt slidte, selv om der var rent og pæn
Stayed 1 night in Jun 2021
Response from Romy Kropp on Jul 27, 2021
Lieber Gast, es hat uns sehr gefreut, dass Sie unser Haus besucht haben und wir danken Ihnen für Ihre Bewertung und die Zeit, die Sie dafür investiert haben. Es ist schön zu hören, dass Sie sich bei uns wohlgefühlt haben. Ihre positiven wie auch negativen Kritiken helfen uns, unser Produkt stets zu verbessern und für Sie weiterhin zu optimieren. Wir würden uns sehr freuen, Sie recht bald wieder bei uns begrüßen zu dürfen und wünschen bis dahin alles Gute! Viele Grüße! Romy Kropp - Front Office Manager

10/10 Excellent

Sascha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2021

8/10 Good

Peggy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Jacques

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Très bien sauf TV
Bonjour, je connais cette chaîne d'hotel qui est tres correct pour propreté / petit dejeuner... Le point qui est récurrent est l'absence d'au moins une chaine française.
Stayed 1 night in Jan 2021
Response from Laura Thierfelder - Front Office Manager on Jan 11, 2021
Lieber Gast, es hat uns sehr gefreut, dass Sie unser Haus besucht haben und wir danken Ihnen für Ihre Bewertung und die Zeit, die Sie dafür investiert haben. Es ist schön zu hören, dass Sie sich bei uns wohlgefühlt haben. Ihre positiven wie auch negativen Kritiken helfen uns, unser Produkt stets zu verbessern und für Sie weiterhin zu optimieren. Wir würden uns sehr freuen, Sie recht bald wieder bei uns begrüßen zu dürfen und wünschen bis dahin alles Gute! Viele Grüße!

10/10 Excellent

Danijel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Laura Thierfelder - Front Office Manager on Nov 27, 2020
Lieber Gast, vielen Dank für die volle Punktzahl! Wir freuen uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat und Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Kommen Sie uns gern bald wieder besuchen. Herzliche Grüße aus Chemnitz!

8/10 Good

R&R, Bräunlingen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig gelegen, einladende Lobby, sehr freundliches Personal, sehr leckeres und vielfältiges Frühstück, angenehmes Ambiente im Frühstücksrestaurant mit Blick ins Grüne, kostenlose Fahrradausleihe
Stayed 1 night in Oct 2020
Response from Laura Thierfelder - Front Office Manager on Nov 27, 2020
Lieber Gast, vielen Dank für Ihr positives Feedback. Ihre Bewertung ist ein tolles Kompliment für unser Haus und das gesamte Team! Schön, dass Sie sich die Zeit genommen haben unser Hotel zu bewerten. Kommen Sie uns gern bald wieder besuchen. Herzliche Grüße aus Chemnitz!

8/10 Good

Ingmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Lage , gutes Preis-Leistungsverhåltnis
Stayed 1 night in Sep 2020
Response from Laura Thierfelder - Front Office Manager on Nov 27, 2020
Lieber Gast, vielen Dank für Ihr positives Feedback. Ihre Bewertung ist ein tolles Kompliment für unser Haus und das gesamte Team! Schön, dass Sie sich die Zeit genommen haben unser Hotel zu bewerten. Kommen Sie uns gern bald wieder besuchen. Herzliche Grüße aus Chemnitz!

8/10 Good

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Scholz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war super
Stayed 1 night in Sep 2020

10/10 Excellent

siouxx, Heilbronn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Hotel in schöner Umgebung. Nettes Personal und hervroragendes Frühstück.
Stayed 1 night in Aug 2020

8/10 Good

Jörg

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

10/10 Excellent

Jeroen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Siegfried

Liked: Cleanliness, property conditions & facilities
Alles top, nur Klimaanlage bei mehr als 30 Grad wirkungslos! ....trotz Nachfrage?
Stayed 1 night in Jul 2020