Ratings based on 2,302 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom jacksonville, fl

It was one of my worst experiences at a hotel.

Posted Feb 27, 2015
Nothing was great about this hotel. Crappy attitude from desk clerk at check in. Said king beds were first come first serve. Room smelt funny and both queen beds were completely uncomfortable. Never stay again
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel but some minor fixes wouldn't hurt

Posted Feb 27, 2015
We loved the hotel it was really nice but the beds were hard as a rock and the sleep number was broken to adjust the beds and our air was broke and we had no cold air but other then that we enjoyed it a lot!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new jersey

Posted Feb 27, 2015
It was very nice and clean. The beds are very comfortable. Pleasant
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Feb 26, 2015
This hotel was close to everything you want to be close to. Great restaurants are within walking distance. Easily found. Good attraction ticket deals available. We would definitely stay here again.
1 out of 5
by A verified travelerfrom Southeastern Michigan

Don't stay here!

Posted Feb 26, 2015
To start with a cockroach quickly hid behind the mirror in the bathroom. The front desk would not answer the phone using the hotel phone. I let it ring for at least 10 minutes. I had to call the hotel with my cell phone to get the front desk for the internet password. Once signed in the internet would go off and on. Useless! Ice machines were out of order. No pool towels. Hot tub jets didn't work. Neither of the Sleep Comfort beds didn't work. Maid knocking on door at 9am asking us when are we leaving. Advertised that they had a bar and grill but that was permanently closed. No htel amenity book so we didnt know what the hotel offered. No coffee or breakfast offered and the hotel staff at front desk was rude.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom kentucky

Wonderful

Posted Feb 26, 2015
Pros: Everything
Cons: Nothing
Location: Anything you could think of convenient to Disney and all attractions
Great hotel & staff, couldn't have been better. Enjoyed pools. Staff more than helpful, very friendly.
3 out of 5
by A verified travelerfrom Bernville, PA

Good location to activities.

Posted Feb 26, 2015
Bathroom grout appeared to have mold due to the tub leaking, which also made the floor wet consistently. No washcloths were in the room, so we had to ask for those. Sheets on one bed had stains and a hair on them, so we had to ask for clean sheets.
3 out of 5
by A verified travelerfrom chicago

ok for the price

Posted Feb 25, 2015
Pros: It was close to universal and there were other things to do within walking distance.
Cons: It would be nice to have some complimentery coffee in the lobby in the morning and maybe a continental breakfast.
Location: good location close to disney and universal.
This is an older renamed hotel. The anemities are sparse, no breakfast, no resturant, no bar. It was clean and the bed was comfy.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Iowa

This hotel use to be a Radisson.

Posted Feb 25, 2015
Pros: My three favorite things about this hotel is the price, location and the great little coffee shop in the lobby.
Cons: A lot of the services were closed during my stay. The restaurant, pool and game room.
Location: If you like I-Drive and all that comes with that then you would like this hotel.
This hotel use to be a Radisson. It still has some of the upscale charm. However, a lot of the services were closed during my stay. That wasn't a big inconvenience due to the fact that it was on I-Drive. My three favorite things about this hotel is the price, location and the great little coffee shop in the lobby. This hotel was good for our trip.
1 out of 5
by A verified travelerfrom Michigan

Worst Hotel!!!

Posted Feb 24, 2015
Pros: Only stayed at this hotel for it's location to the YMCA
Cons: everything
Location: Located next to the YMCA
This hotel was a nightmare from the start. No one ever answers the phone, air-conditioning not working, no restaurant or bar, broken ice machines, the list goes on and on!