Ratings based on 788 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Nightmare with 6 grandkids, 2 adults

Posted May 29, 2015
Booked two rooms that were to be connecting. Paid month in advance one room on 3rd floor second on 5th, upgraded to "suite" because they over booked for that night. The receptionist said "I know your mad but I just got here and I don't care". When they gave me the suite I was told sorry the A/C does not work in the living area but does work in bed room. The remote to the TV word in the living room but not in the bedroom. There was one bed, 2 adults and 2 kids. The bed in the couch was broke with left us with no beds for the kids. Front desk said "sorry" only had one fold out cot left. I would have left had I not already paid for it and had a party of 8 at midnight, no other choice WILL NEVER STAY AT A BEST WESTERN AGAIN. So many other choices.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Puerto Rico

Nice clean practical well maintained

Posted May 25, 2015
Got a nice hotel with simple hot and cold breakfast included. Clean, good service, no hassles. Perfect to what I was looking to spend one night with my family. Would stay again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Orange Park,Fl

Return from airport

Posted May 23, 2015
Pros: The was larger than expected. Love seat area to sit.
Cons: The dining person could use a bit more direction. And be welcoming to all patrons.
Fairly quick check-in. Room nicer than anticipated. beds comfortable. Shower ok. The only dislike was the breakfast room personnel who chatted only in Spanish to anyone coming in. She didn't clean our table so we ended up @ a dirty table due to the fact she was to busy talking to do her job. The breakfast was uninspired, but edible.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Close to airport.

Posted May 23, 2015
Pros: Location
Cons: Bathtub was in need of replacement.
Location: No convenience store within walking distance only other hotels but good for our purposes as we wanted to be close to the airport.
Stayed here for one night prior to going to airport early next morning. shuttle was on time and very convenient.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Nice hotel

Posted May 21, 2015
Nice Hotel, good hot breakfast, good location to airport
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St Louis MO

Very functional for an overnight before flight.

Posted May 21, 2015
Check in and out were smooth. Breakfast and shuttle were available as planned.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom canada

Close to the airport, convenient for getting late.

Posted May 17, 2015
Pros: Location and breakfast was included.
Cons: It was fine for our purposes.
Location: We weren't there long enough to know what was nearby but it is close to the airport which is what we wanted.
Nice hotel, room was a little small but a good value for what we paid. the breakfast was great. Staff were friendly and helpful.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

the pictures looked nicer

Posted May 12, 2015
Pros: close to airport, would recommend only stay one night
Cons: bathroom needs work they try to make it look good in the photos but up close the grout needs to be replaced its dirty! Air conditioning loud at night
Location: near airport
The staff was pleasant, they gave us a room that was occupied by some else. had to get a new room. they did up grade us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2015
We stayed here the night before we left Orlando. Our flight was early in the morning. Check out was very easy. The hotel was very clean and the staff was great!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom WPG, Canada

Good Hotel on a Budget

Posted May 6, 2015
Pros: The rooms are clean, the a/c works great, the airport shuttle is great, and the staff is nice.
Cons: More variety with breakfast, and fix the elevators.
Location: We went to Florida Mall, Orlando Premium Outlets, Universal and Magic Kingdom. The hotel is close to many things, but a bit far from the theme parks.
The hotel was pretty good, but it was kind of old. It is very close to the airport and an adequate distance to the outlets. It was much farther from Disney and Universal than I thought. The breakfast was okay (sausage, eggs, waffles, toast, cereal, etc.), but there should be more variety. The elevators were a bit slow, but the hotel itself is clean, and the a/c works well. The airport shuttle is great as well. Overall, was a pleasant stay.