Ratings based on 2,054 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Its an older hotel but in a great area of LBV

Posted Oct 27, 2014
Pros: Location, disney shuttle and clean rooms
Cons: The room could use some updating.
Location: Great location, lots to do and right by Downtown Disney.
Its a good hotel in the Disney systeme. You have benefit of the Disney shuttle and a great location by Downtown Disney. The hotel is well managed and in Ok shape. Its very clean and the beds are comfortable. For the price, its a great place to stay near everything. Headup you will pay a resort fee above the rate you pay on-line, call before. I would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale

Great Beds, not so great food.

Posted Oct 26, 2014
Pros: Nearness to Disney, shuttle buses to the parks.
Cons: The restaurant was minimal at best and could be improved. The Disney store had only 1 hat. Amount and styles of hats could be improved.
Location: Disney, Disney, Disney.
The mattresses were wonderful, comfortable yet not too soft. We could hear the elevator mechanism from our room. We enjoyed the balcony. The restaurant left a lot to be desired, in terms of the food.
4 out of 5
Recommended
for Everyone
by A verified traveler

October Orlando Visit

Posted Oct 25, 2014
Pros: Great location near everything and easy access to major roads. Shuttle service was very convenient.
Cons: Our room air conditioner had to be fixed on our first night, and required follow up service. They did not do a permament fix...just a stop-gap.
Overall, a fine experience...about everything you would expect for the great price.
5 out of 5
Recommended
for Everyone
by A verified traveler from J

Very nice hotel. It is close to downtown Disney

Posted Oct 22, 2014
My son and I had a great time. The hotel was nice and the staff was very friendly & helpful. I will definitely be going back there again to stay.
3 out of 5
by A verified traveler from Orlando Fla

Posted Oct 21, 2014
My stay could've been alot more comfortable if I was able to adjust the heat at my discretion. In the fall in Fla the days are beautiful. Mornings are nice and cool. Days are warm nights are cool as well. When the temp started dropping. I wanted my room nice n toasty, but wasn't able to. I called 0, & was told the boilers don't come on until it's a certain degree outside. I don tthink it's fair for mgmt to determine whether a guest is cold or not. Long story short I checked out , and will not stay there again.
3 out of 5
by A verified traveler

Posted Oct 20, 2014
Slow front desk service. Dirty public restrooms. Not worth the cost compared to others that also have breakfast included. Also, no advance notice of added resort fees for rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

EXCELLENT

Posted Oct 20, 2014
Pros: WE ALL LOVED EVERYTHING.
Location: IT'S WALKING DISTANCE FROM DOWNTOWN DISNEY.
CHECK IN WAS A BREEZE. VERY FRIENDLY FRONT DESK STAFF.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2014
Nice hotel, would definitely return... but at Expedia prices, not the prices the hotel normally charges.
3 out of 5
by A verified traveler

Nice location, needs an update

Posted Oct 19, 2014
The room was extremely hot, had to adjust the temperature, it took too long to get comfortable. The furniture was old & worn out, with broken moldy pieces. It really needs to be updated. The staff is very friendly & the lobby was nice where you can get something to eat. At least it was close to Downtown Disney.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Weekend Getaway in Lake Beuna Vista

Posted Oct 19, 2014
Overall our experience at The Best Western Lake Buena Vista was great. Upon arrival, we had a minor concern with what looked to be a small amount of mold on the ceiling and wall. We called the concierge and immediately they sent someone to look at it. Without hesitation they changed our room, reduced our nightly rate and waived the resort fees for the inconvenience. The room was very spacious and clean with a spectacular view of Downtown Disney.