Ratings based on 2,714 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Porto Alegre, Brasil

Hotel praticamente dentro de Downtown Disney.

Posted May 29, 2015
Pros: Quartos amplos.
Location: Praticamente dentro de Downtown Disney e a poucos minutos dos parques.
Procurei um hotel que não tivesse o preço dos hotéis da Disney mas que estivesse muito próximo dos parques. Este hotel é uma ótima opção. Na verdade, está dentro da área de hotéis da Disney, mas gerido por um terceiro. Você tem direito a usar os ônibus da Disney e pode ir a pé para Downtown Disney.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, Fl

Great hotel and great location

Posted May 29, 2015
This hotel had nice, comfortable rooms. Lots of space and very clean. The staff was very friendly. We loved the breakfast buffet, well worth the money. Our only gripes were that parking was a pain. You sometimes had to park far because valet took up a lot of space. Also, our shower was weird. It would fluctuate between really hot and cool water, so it was annoying. Overall, it was great. The shuttles to the Disney parks were great and even the gift shop was really nice. We would come back!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom V. South Florida

Excellent Location and service.

Posted May 28, 2015
Pros: Location.
Cons: Offer free breakfast. Like others hotels in the area.
Location: Close to Downtown Disney, Parks, Restaurants, Stores & I-4.
We had a nice rest every night after a full day of fun at Disney's parks. Quiet hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Posted May 26, 2015
Excelent service. Great staff... and bilingual, which was tremendous since we are hispanic guests. Fabulous breakfast buffet. Faster and polited service at dinning. Confortable rooms, privated, quite and very clean. My wife and me were very pleased. We'll be back next time we go there. Thanks everybody for be so cool!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Was within walking distance to the disney village.

Posted May 26, 2015
Pros: The price was very reasonalbe for this hotel.
Cons: The price of beer was $7.00 for 1 beer. That was in my mind a rip off.
Location: Disney village, outlet mall and many restaurants.
Very friendly staff to include the personnel at check in and the valet parking personnel.
2 out of 5
by A verified travelerfrom Canada

Worst Best Western I've been to

Posted May 26, 2015
The hotel staff are not friendly. It's impossible le to get a hold of room service. We called several times and there was no answer. This hotel as an express pizza hut that runs out of pizzas before 11pm, and if your hungry after getting back from the parks, good luck finding anything to eat. They are only open until 11pm and pizza Hut is supposed to be open until 1am, but again, they ran out of pizzas. When you go to the marketplace to buy food like a sandwich or just a drink, there's no cashier to be found. When you ask costumer service all they do is tell you to find them, like it's my job to find someone so I can pay for the food (which anyone could easily just walk out with). Luckily they have a convince store that always has someone at the cash desk. Those free shuttles are usually overcrowded and late. They also only run every 30 minutes and they don't actually go to downtown disney, at least they didn't when we were there. At least downtown disney isn't too far of a walk. The costumer service people are extremely annoying. Everytime I went to ask a question, they would answer but then try and sell me tickets to the parks. This happened even when I asked if there were any shuttles we could hire to take us to universal. All they care about is selling you stuff. Also do not go and get that "gift" they call you about. All it is is a timeshare, we didn't go get it personally but others told us what the gift actually was. The bed was comfy and the room spacious.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom costa rica

Exceeded my expectationps rather than my budget

Posted May 26, 2015
I was there prior to visiting Disney and the hotel met my expectations, it was neat, clean, we liked a lot
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Jacksonville Beach , FL

Best Western Stay 2015

Posted May 25, 2015
Pros: Location and Comfort
Cons: Parking. Too many Valet spots
Location: Easy access to all of the attractions nearby. Downtown Disney, the parks. Loved the location
I liked the hotel. Easy to walk to Downtown Disney. The price was reasonable. The shuttles to the parks were very timely. The parking was a little weak. All of the close parking spots were for Valet Parking. There were at least 20+ empty Valet spots. The room was neat and clean and very comfortable. I will definitely be staying here again on my next stay
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Pierce,Fl

Nice Hotel in good shape for its age.

Posted May 24, 2015
Pros: Beds,Bathroom,Balcony.
Cons: Some minor details,Like upgraded doors leading out to the pool and doors on the outside pool restrooms,our sliding door in the room needed some repair
Location: It is a great location close to Downtown Disney and many restaurants and shops outside the Disney Property.
Nice Hotel for its age a Disney Hotel so you get the Extened Hours at Disney Parks and Transportation on the Buses,The rooms are nicely upgraded nice Beds and Bathrooms,Like that every room has a balcony, On Hotel Row that has nice lighted sidewalks a short walk to Downtown Disney,the Free Parking is nice also.needs some minor upgrades but I like that feel of the Hotel from my Youth of the 70's and the 80's well worth the Price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2015
Nice hotel, clean rooms. Restaurants in hotel are lacking service and selection