Ratings based on 1,804 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from tampa,fl

Posted Jul 21, 2014
One night stay after a visit to Epcot. Great location . Clean and comfortable room. Friendly staff.
3 out of 5
Recommended
for Families
by A verified traveler from Phoenix AZ

Average Hotel close to Disneyworld

Posted Jul 21, 2014
Pros: Location
Cons: The lobby was below average and looked like it was in need of an update. The rooms were old and in need of new doors, flooring, etc.
Location: It is close to restaurants and the Disney experience.
The Hotel room was clean, but if your use to a nicer Hotel, skip this one. It is in need of a renovation (Both Lobby and Rooms)
5 out of 5
Recommended
for Everyone
by A verified traveler from CR

Nice hotel close to the parks

Posted Jul 17, 2014
It was a nice hotel and very comfortable. I really like 1104 room but I hate 610 because the air condition sounds terrible. The lady from the guest service was rude and didn't help us with the stay. But the front desk stuff were nice specially Carmen.
5 out of 5
Recommended
for Everyone
by A verified traveler from FL

Nice hotel close to Downtown Disney

Posted Jul 17, 2014
Check-in was easy. Staff was nice enough. There is a resort fee for this hotel but free parking. The room was clean and quiet. The only issue we had is there were no linens for the pull out couch (we had a king bed with a pull out couch for the kids.) We didn't see the pool or use the restaurant so we have no opinion on those. It was very affordable and very convenient location.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ft. Lauderdale

Good for a short stay.

Posted Jul 15, 2014
The only thing they didn't do right was forgetting to clean my room one of the days!
Comment from Hotel Management
Jul 18, 2014 by Mike, Hotel Management
Angel, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I would like to apologize for any inconveniences that were caused. Please know that by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Regards, -Katrina Guest Relations Ambassador
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

Great stay

Posted Jul 15, 2014
The hotel was in a perfect location of everything. Shops, food, Disney attractions...everything. The room was very clean but you can tell the hotel is old. Could use some renovating but overall I would definitely come back to this hotel and recommend this hotel to my friends and family. Big room for a great price!
Comment from Hotel Management
Jul 18, 2014 by Mike, Hotel Management
Valued Guest, Thank you for providing a review from your recent stay with us. We appreciate you taking the time, and know that we listen to all comments both positive and informational, and use them as a way to constantly look for ways to deliver a superior guest experience. We hope to see you on your next visit to the Disney area, and hope it is real soon. Best Regards, -Katrina Guest Relations Ambassador
4 out of 5
Recommended
for Everyone
by A verified traveler from Delray Beach, Fl

Disney Vacation

Posted Jul 14, 2014
Pros: Rooms were very nice.
Cons: Restaurant needs a lot of improvement.
Location: Disney parks were close by. Downtown Disney also.
The room was great, mattresses were comfy, size of the room was good even for 3 adults and one child. But the rest restaurant was awful. Not enough wait staff, and the menu was very limited. The staff they did have tried their best but there just wasn't enough to go around. Would stay again, but will make other arrangements for meals. They need to step up their "food game" !
Comment from Hotel Management
Jul 18, 2014 by Mike, Hotel Management
YNana, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I would like to apologize for any inconveniences that were caused. Please know that by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Regards, -Katrina Guest Relations Ambassador
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great location near downtown Disney

Posted Jul 14, 2014
Slept just one night, room was spacious enough and comfortable. Loved the food court in the lobby, and overall hotel was clean.
Comment from Hotel Management
Jul 18, 2014 by Mike, Hotel Management
Marcell, I just wanted to say thank you for taking the time to review your recent stay with us. We appreciate all your nice comments, and we’re glad we were able to help make your stay a good one! We look forward to seeing you again soon. Best Regards, -Katrina Guest Relations Ambassador
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Great hotel and conveniently located for Disney

Posted Jul 13, 2014
Pros: Near all the action for downtown Disney and clean
Cons: Although breakfast buffet was good they should offer continental breakfast too.
Location: Lots of restaurants went to Joe' s crab shack lots of fun. Went to downtown Disney walking distance . Magic Kingdom. Good shopping area.
Great staff friendly and helpful. Room clean and comfortable.
Comment from Hotel Management
Jul 18, 2014 by Mike, Hotel Management
Gris, I just wanted to say thank you for taking the time to review your recent stay with us. We appreciate all your nice comments, and we’re glad we were able to help make your stay a good one! We look forward to seeing you again soon. Best Regards, -Katrina Guest Relations Ambassador
4 out of 5
Recommended
for Everyone
by A verified traveler from Ft Lauderdale

Posted Jul 11, 2014
Relaxing over the 4th of July weekend with my fiancé. Great location. Easy acces to I-4
Comment from Hotel Management
Jul 15, 2014 by Mike, Hotel Management
Thanks for letting us know you enjoyed your recent stay with us. We appreciate you taking the time, and hope to see you back soon! Best Regards, Youssef B Front office manager