Ratings based on 86 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
by A verified traveler from Tijuana, MX
Carpet smells bad, bath tab dirtyPosted Mar 30, 2015
Pros: Nothing was good at this hotel unfortunately...
Cons: They need full improvement.
I had worst experience in BW chain hotel. Worse of worst, I had to stay 4 nights because I prepaid for this hotel... Carpet smelled bad, bath tab bottom looked black stained, curtain rail was falling and smelled bad. On the top of that, I website saw Expedia sample photos with breakfast area and assumed they serve breakfast but they didn't!!! Neighborhood seemed unsafe. I entered a gas station store near by and they had safety glass at the cashier. Customers at the store used bad language and was able to tell the bad environment...
for Business Travelersby A verified traveler
Posted Mar 30, 2015 on Hotels
for Getaway With Friendsby J. Wade from Alberta canada
Orlando tripPosted Mar 26, 2015 on Hotels
Over all the stay was great. Your centre to everything tourist wise With it being under new management there is good changes that will take place.
for Getaway With Friendsby A verified traveler
2.5/5Posted Mar 23, 2015 on Hotels
I booked this hotel for 3 women for one night- we just needed a place to stay for a single night. When we got to the hotel, the doors were locked and we had to communicate through a glass window with someone who didn't speak English very well, or was maybe just hard to understand/quiet. This person asked to see my card, and then proceeded to run my card AGAIN. When I went back before checkout the person at the desk (someone else) was confused at first but quickly resolved the issue and refunded the double charge. When we got to the hall we were staying in, we noticed it smelled distinctly of smoke (like from cigarettes), even though I made sure to book a non-smoking room because I'm asthmatic. We somehow ended up in an accessible room, so the shower didn't have a tub wall to stop the water from getting all over the bathroom floor. No towels were provided so even if we wanted to shower, it wasn't an option. The neighborhood wasn't bad, it was downtown Orlando. The only thing is that the front is actually on the left side... so the side faces the street, which was odd. Overall, I would probably not stay there again; I'd spend a little more money somewhere else. A lot of people have had great experiences at Best Western Orlando West, so all of this may just have been completely coincidental, but either way, definitely not a great experience.
for Familiesby YUGANDHAR from Lakeland
worst hotel stay experience everPosted Mar 23, 2015 on Hotels
It was horrible experience. Never plan on staying at this place in our life time again.
for Familiesby MANUEL from Maracaibo
Buena relación precio valorPosted Mar 22, 2015 on Hotels
by A verified traveler
You get what you pay forPosted Mar 15, 2015
Hotel smelled old and room...shower wasnt working and hotel is in the ghetto.But it was just to sleep for 6 hours.
for Couplesby Luis from Recife
Estadia tranquilaPosted Mar 12, 2015 on Hotels
Estivemos por sete dias. O hotel foi apenas para dormir e cumpriu sua função. Cama e chuveiro bons. Pessoal da recepção muito atenciosos. Apesar de ter visto alguns comentários de que não falavam espanhol, conseguimos nos comunicar em espanhol com alguns funcionários. Bom custo/benefício.
by A verified traveler
Posted Mar 10, 2015
Déjeuner terrible, coin inadéquat pour un touriste
for Personal Eventby maurice
Posted Mar 9, 2015 on Hotels