Ratings based on 855 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Universal Studios

Posted May 2, 2015
The staff were friendly and polite. Close to good restaurants and parks.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Malmö

Bra placerat

Posted Apr 23, 2015
Gratis parkering, gångavstånd till Universal Studios
3 out of 5
Recommended
for Everyone
by A verified traveler

Closest budget hotel to Universal

Posted Apr 18, 2015
Closest budget hotel to Universal, easy walk in 15-20mins. Hotel and room perfectly fine, front desk staff need to work on beingore friendly and welcoming though.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Close to main attraction

Posted Apr 14, 2015
Pros: Second floor was quiet.
Location: Bus stops, I was able to visit a lot places by taking the local bus, plus you meet the locals.
20 min walk to City Walk, 2 min walk to local bus stop that takes you to Universal Studios and you can transfer to other locations. Free breakfast of scramble eggs and sausages everyday with an additional food item everyday such as french toast, pancakes, or biscuits. Also available sweet bread, yogurt, bagels, and more. The beds are very comfortable. My room had a fridge and a microwave. It also had an ironing board and an iron.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with good location

Posted Apr 13, 2015
The hotel is close to Universal parks and also close to the international premium outlet shopping. We don't have anything to complain about it. Rooms were very good and spacious, great bed, great bathroom. Very clean. Breakfast is simple but its good. There are also some good options near by (BB king, Walgreen and some bars and restaurants). I would definitely recommend this hotel. The cost/benefit is one of the bests I could find.
2 out of 5
by A verified travelerfrom Missouri

Decent hotel close to Universal Theme Park

Posted Apr 9, 2015
Pros: Very easy access to Universal which was purpose of choosing this facility.
Cons: Staff attitude adjustment for shuttle driver.
Location: Unviersal & Sea World area of Orlando. Disney just 10-15 minute driver. Overall good location
The elevator was broken upon arrival and all luggage had to be carried up stairs. The breakfast was ok. Mostly, the hotel shuttle driver was extremely rude. He spoke English but very difficult to understand. When repeating questions, he became very irritated and spoke to our family as if we were children. Two older couples wanted to validate drop off locations. They planned their vacation to Disney. Somehow, they missed the information on the web site the shuttle did not go to Disney. When they talked with the driver, he simply said, "No Disney" then turned around and directed passengers into the van. He did not try to suggest another mode of transportation, refer them to concierge (he was very friendly) or anything. The four passengers stood there in disbelief and seemed confused what to do next to get there. I won't ever return to this facility.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

Close to Universal Orlando

Posted Apr 9, 2015
All was well except shuttle wSvedy late at our 6:00pm pickup at Universal.
3 out of 5
by A verified travelerfrom neto

Great staff, noisy rooms

Posted Apr 8, 2015
Staff Is Very Friendly, but The noise In the room by the air conditioner and fridge drives you crazy. Sleeping is impossible.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom vancouver. bc. canada

room is good. but hallway is not good

Posted Mar 22, 2015
room and service is good. but the hallway in 2 floor is not good. the carpet is not clean. it have bad smell.
3 out of 5
Recommended
for Everyone
by A verified traveler

Easy walk to Disney world

Posted Mar 20, 2015
Not the usual standard we have come to expect of a Best Western!