Ratings based on 849 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Ontario

Old, dated, and small bathrooms

Posted Mar 30, 2015
Pros: location
We spent more than 7 days at this Best Western and stayed at 3 bedroom townhouse. The bedrooms were good size but both washrooms were very small and tight. The townhouse was clean and had all amenities: toiletries, stove, sink, dishwasher, and separate living room. Thee was plenty of space for the 7 of us. The couches were dirty and stink. The wifi was really slow so I didn't bother to us it. The location is very good since close to super Target and lots of restaurants around area. It is about 15-20 min drive to Disney parks. I wouldn't come back since the place feels old and worn out.
4 out of 5
for Everyone
by A verified travelerfrom Michigan

Great hotel near theme parks!

Posted Mar 24, 2015
Pros: Location and the fact that we had three bedrooms with a kitchen and living room.
Cons: We only had one pot in the kitchen. We asked for more since we made dinner in but the items never arrived. We made do in "camping" mode.
Location: We traveled to Universal Orlando the entire time we were there.
Wonderful hotel. We had a three bedroom, 2 bath unit which worked great for our party. The staff were friendly and helpful.
5 out of 5
for Families
by A verified travelerfrom Ottawa, Ont

Great resort close to Disney, Universal, Sea World

Posted Mar 23, 2015
Pros: close to everything and private
Cons: empty kitchen garbage daily
Location: target next door
excellent stay for a family of five, very private and secure. Close to activity locations and easy to get around. An hour drive to beaches. Our kids loved the resort with swimming pool. There is also a shuttle provided to/from Disney Epcot centre to save you a drive and parking.
4 out of 5
for Families
by A verified travelerfrom Wisconsin

Excellent pricing in good location.

Posted Mar 22, 2015
Pros: Location
Cons: Better supervision in pool and hot tub area.
Location: Downtown Kissimmee close to many restaurants. Mini golf next door for the kids.
Stayed recently (Mar 2015) for 3 nights. Rooms were very good although a/c system is old style with the vents in the floor in bedrooms. Kitchen and living area very nice. The downside is too many very young, unsupervised kids in the pools and hot tub. Very unsettling and noisy. On busy days, no one around to empty garbage bins at pool and constantly running out of towels. It is a very lovely pool area though. Kandace at front desk very friendly and helpful. Others, not so much. It was priced better than almost any other property in the area. It would be perfect if even some of the pool rules would be followed.
3 out of 5
for Families
by A verified traveler

Okay place to stay, glad I got a deal on the price

Posted Mar 12, 2015
Pros: Location, space
Cons: Parking
Location: Food, shopping
We stayed at this location for two nights after staying at a Disney Resort. We arrived and checked-in which was a breeze. When we arrived at our villa location, they had multiple parking spots (right in front of our door) for boaters that would be there during our stay. There is locations for larger parked vehicles, but the trucks and boats blocked over half of the parking lot. It was not a good experience and really made the parking area a confined navigation event. The villa overall was spacious, but very loud. Being two floors, the living room was very loud when people were upstairs. People next door were very easily heard. It was not a Disney resort, but it was a decent place to stay for two nights when we traveled out and about the greater Orlando area. Billing was incorrect on checkout, but the front desk supervisor was great and made the adjustments immediately. The location is great with many restaurants within 10-15 minutes of driving.
1 out of 5
by A verified travelerfrom Sherbrooke, Qc

À éviter!

Posted Mar 12, 2015
Nous avions réservé pour 8 nuits. À notre arrivée vers 1h15 a.m., on nous envoie dans un autre hôtel car ils ont "Overbooker". Le lendemain, on passe deux heures à la réception de l'hôtel car ils ne trouvent pas notre réservation. Finalement, ils ne cherchaient pas au bon endroit dans leur fichier. Compensation risible ( repas à 25$) par rapport aux inconvénients vécus. Au moment de notre départ, on nous charge 120$ pour avoir eu un chien dans notre villa, pourtant nous n'avions pas de chien. Des amis à nous qui possédaient un chien ont passé deux jours avec nous mais avaient acquittés les frais de 40$ avant de quitter. On a finalement à faire annuler ces frais.
2 out of 5
by A verified travelerfrom Canada

Not so great

Posted Mar 12, 2015
From all the pics and from the outside, all looks great. But a different story on the inside....carpet was filthy, one shower tap didn't stay on, both showers stunk and one closet had lint and dirt filled air exchanger. Not good
5 out of 5
for Everyone
by A verified travelerfrom Hamilton, ON

Great location.

Posted Mar 9, 2015
Pros: Location, Quietness
Cons: Housekeeping.
Location: Great location. Everything convenient.
Very quiet location even though it is right on the highway. Convenient location to shopping, Disney, restaurants, Sea World. Room was very clean when we arrived, but left something to be desired during our stay. Was not vacuumed at all during our stay and bathtub not cleaned. I did have to ask for an extra blanket for the bed four times before I received one. Beds were very comfortable though. Overall, a good place to stay so I would stay there again.
5 out of 5
for Everyone
by A verified travelerfrom Idaho

Great Stay

Posted Mar 6, 2015
Pros: Everything.
Location: Close to a super target, so you can buy groceries. We were traveling with kids, so we wanted to be able to cook and not have to eat out.
This hotel was great. We stayed in the 3 bedroom 2 bathroom unit. There were 7 of us and it was clean, comfortable, and great to have a kitchen and full size fridge and stove to cook on. We did some cooking and it was adequately stocked with cooking pans and utensils. There were tv's in every room and in the living room. The pool was clean and heated and the hot tub was too.
4 out of 5
for Everyone
by A verified travelerfrom naples floride

une nuit dans cet hôtel tout proche du old Naples

Posted Feb 25, 2015
Très bien,propre et calme, petit déjeuner très correct même si la salle est petite. Bien situe