Ratings based on 994 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Palm Harbor, FL

Roomy Suites

Posted Jun 29, 2015
Pros: Nice looking property, the room setup was nice. I wish the master bedroom would have been on the ground floor instead of upstairs
Cons: Nothing really
Location: We went to Medieval times that night and Disney the next day, very close to both.
The property was nice, the room had plenty of space. Check in service was "ok" the manager on duty was fielding a phone call while serving me as well even though I arrived prior to the call. I thought it would have been more appropriate to tell the caller "please hold" while checking me in and then go back to the call. I know this is nit-picky but I was in the hospitality industry so I notice these things. Other than that the stay was just fine and the room was nicer than I expected. Got a pretty good deal on the room too.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent, but not outstanding

Posted Jun 28, 2015
The price and location could have been better, but it was OK. Don't think I'll return anyway, since there are better options in the Orlando/Disney area for the same price.
4 out of 5
Recommended
for Everyone
by A verified traveler from miami

Confortable. Beauty. Little far from universal.

Posted Jun 25, 2015
has a great pool. Look new. Confortable houses. Good staff. Easy to get there
3 out of 5
by A verified traveler from kentucky

OK, but not great

Posted Jun 22, 2015
Pros: nice landscaping. That's about it.
Cons: staff members need to be more courteous. Need better maid service. Need to purchase more washcloths and towels
Location: location is very convenient to disney parks, shopping and restaurants
Booked the hotel online. Price quoted online was $701.68 after taxes; however when I checked in, the desk clerk told me the total was $792.68. I argued that it should only be $701.68. The same thing happened to my sister who checked in before me. When she argued, he changed her price to match what she had booked online but would not do the same for me because he said I booked through expedia. That made no sense to me but he was not willing to change it even though I had my online reservation showing the price of $701.68. He tried to say that the $792.68 price was because of taxes, but that was not correct because my online booking price showed that my nightly rate was $89 per night x 7 nights plus $81 in taxes, which would be the $701.68. Despite my efforts to try to talk with the clerk, he called for the manager and she came over and said my only option was to cancel because they were not permitted to change the rate (even though they had just done so for my sister). I was really disappointed but it was late, I was tired and did not feel like arguing any further. I was disappointed overall with this hotel. We ran out of washcloths and when we asked for more, we were told they were out and would have to wait for more to be washed. The beds were very hard and uncomfortable and the walls are so thin. It was difficult to sleep because people next door running up and down the steps late at night and slamming doors. Also, the air did not work well in the unit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ocala

Get away weekend

Posted Jun 16, 2015
Pros: Location, pool, restaurants, close to the stores. towels very soft and the beds were excellent.
Cons: Have the help speak some English, they could not understand what we ask them?
Location: Great locations, good places to eat and shop.
We have stayed here before, and this time was not a disappointment. The place is beautiful and well kept. Close to all restaurant's, and attractions. The pool was very nice and warm.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect family hotel

Posted Jun 6, 2015
Great place to stay for a family with four or more people. The room was like a small condo with two bedrooms, two bathrooms a living room and a kitchen. Quite spacious. About 20 minutes to Magic Kingdom and Universal Studios. The only drawback was a little noisy ac, but overall a great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Amazing 2 week stay

Posted May 26, 2015
Lovely place, spacious villas like a home away from home. Shuttle bus very handy for disney which is about 10 min away. Very clean, housekeeping done daily. Very friendly staff. Super target, dennys and panda express next door! Would definitely Go back, and hopefully will!!!!!
5 out of 5
Recommended
for Families
by A verified traveler from Florida

Spacious accommodations at an affordable price.

Posted May 20, 2015
Pros: Location, value, and sufficient parking
Cons: Make sure extra bedding for the pull out couch is available.
Location: Approx. 10 minutes from Disney, next to Old Town and many restaurants and shops.
We stayed here for our weekend trip to Disney. Great place with lots of room for our family. Grounds are very nicely kept, rooms are clean and comfortable. I was surprised to find the place bigger than I expected. The only thing I would change is to have the pull out couch upstairs in the loft instead of downstairs so my 3 year olds would be close to me at night without being in the same bed. Overall great stay, will stay here again for sure.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice villas reasonably priced.

Posted May 12, 2015
Nice one day stay at this hotel. Plenty of space for a big family and very nice accommodations for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Palm Beach FL

Mother's Day weekend trip

Posted May 11, 2015
This is an amazing hotel!!! My family and I have stayed here 2 times and the service is always amazing. The rooms are clean and very spacious. The guest service staff are always friendly and very helpful. We are annual pass holders to Disney and Universal parks and this will be the hotel pick for all future trips. Keep up the great work!!!