Ratings based on 729 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from W

Much has changed

Posted Aug 19, 2014
Few years back this place was fantastic. Now that this Bluegreen timeshare company bought it over, it seems the quality has gone down a bit. I had to go to the next hotel over to check-in which was very confusing. The room was great but could've been up kept better. But overall, it is a better stay than a traditional hotel.
5 out of 5
for Everyone
by A verified traveler from Toronto, Canada

Nice hotel close to most point of interests.

Posted Jul 4, 2014
Pros: Convenience location.
Hotel room is very clear, very comfortable. The view is fantastic.
3 out of 5
by A verified traveler from st louis

No connecting building and terrible parking

Posted Jun 16, 2014
Check in process was terrible. Check in is not in the building the room was locAted in. Real pain to check in staff was not knowledgeable
5 out of 5
by Tim from Westland, MI

Excellent stay

Posted May 24, 2014 on Hotels.com
Very nice hotel. The staff was very friendly and helpful. Room was outstanding. Clean and very large. Beds were comfortable and provided a restful sleep. Close to all local attractions (Disney World, Sea World, Universal Studios) I would highly recommend staying here.
5 out of 5
for Everyone
by Lynn from Senoia, GA

Incredible deal

Posted May 13, 2014
Pros: Beautiful resort area, friendly staff
Location: Very close to Disney and Universal and Sea World
Beautiful 2 bedroom condominium with wonderful view!
2 out of 5
by A verified traveler

Nothing good about the hotel

Posted May 8, 2014
Pros: A side from the lake view nothing else
Cons: Maintnance Resturant Remove hidden cost Professional staff
Location: Location is not good
The room door was out of order for 3 days, report that and was not fixed for 3 days, so I had to ask hotel staff to open my room for me There was old rusty coffee maker No facilities Location is no good away from all shoppes and attraction Main shutels dose not Opreate to or from there Losey Resturant
3 out of 5
by Kim from St Pete, FL

So So Stay...not impressed

Posted Apr 28, 2014
Pros: Location
Cons: Everything.....customer service
Check was supposed to be at 4PM I arrived early at 3:45 hoping to get in and relax only to sit around and wait until 4:45PM before they had the room ready. When I finally got checked in to go to the room, the elevator took 10 minutes to arrive and when I finally got to the room the key didnt work! Extremely disappointed. Will most likely not ever stay at this hotel again.
4 out of 5
for Families
by Tami from Lancaster KY

Great place to stay

Posted Apr 14, 2014 on Hotels.com
The hotel desk clerk could have been a bit friendlier, but the room was great. When we arrived there was construction going on around the front entrance and signage was a little confusing. But they had that completed by the time we left.
3 out of 5
for Everyone
by A verified traveler

Nice but no room service

Posted Mar 28, 2014
No room service or food every thing else is great
5 out of 5
for Everyone
by clara from sarasota

Nice and clean

Posted Mar 17, 2014
Hotel personal super nice. Nice rooms clean rooms. Nice location