Exterior

Reviews of Caribe Royale Orlando

4.5 out of 5
Caribe Royale Orlando
8101 World Center Dr, Orlando, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2254 out of 3331 reviews" "
Rating 8 - Good. 593 out of 3331 reviews" "
Rating 6 - Okay. 259 out of 3331 reviews" "
Rating 4 - Poor. 103 out of 3331 reviews" "
Rating 2 - Terrible. 122 out of 3331 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Quanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2024

2/10 Terrible

Humberto Ledezma

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is significantly more convenient to stay at a Disney resort. Transportation to and from the parks is too restrictive.
Stayed 4 nights in Mar 2024

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend to others.
Stayed 4 nights in Mar 2024

10/10 Excellent

Andrew Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great room. Great food onsite. A
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on Mar 28, 2024
Dear Andrew,Thank you for your positive review! We're delighted to hear that you enjoyed our great location, comfortable suites, and delicious onsite dining options. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando, and we hope to welcome you back for another fantastic stay in the future!

6/10 Okay

Cynthia, Chagrin Falls

Traveled with family
Liked: Amenities
Our blind in our room remained broken, even though reported on the first day.
Stayed 2 nights in Mar 2024

6/10 Okay

Natalie, Bay Harbor Islands

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on Mar 28, 2024
Dear Gregory,Thank you for your positive review! We are delighted to hear that you had a great experience. Thank you for your feedback and we look forward to welcoming you again to Caribe Royale Orlando.

10/10 Excellent

Rachel Leah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is such a hidden gem, we loved it. Everything is centrally located (pool, restaurants, arcade, Starbucks, market, etc) so you don’t have to worry about leaving the kids while you grab a drink or that they will disappear to another area. The staff all seem to genuinely like their jobs, but you don’t have to interact much because the resort policies are so normal and they have already thought of everything. No one is policing your towels, yelling at kids, or otherwise interrupting your relaxing vacation. They keep the pool and hot tubs open very late/open early, DJ at the pool is fun, and the suites are great and easy to get to from everywhere (no long walks to get coffee). The restaurant variety is impressive - especially the new sport bar with golf annd baseball simulators. The Disney shuttle was convenient. We took Lyft to the parks and Disney Springs for less than $10 each way/less than 10 minute ride to almost everything. Clientelle is on the higher end side and we much preferred this to Disney resorts.
Stayed 4 nights in Mar 2024
Response from AP, Guest Services on Mar 28, 2024
Dear Rachel,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and found our resort to be a hidden gem. It's fantastic to know that our central location, attentive staff, and amenities met your expectations. We appreciate your compliments on our pool, restaurant variety, and convenient transportation options. Your feedback is truly appreciated. Thank you for choosing Caribe Royale Orlando. We look forward to welcoming you back for another great experience in the future!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from AP, Guest Services on Mar 27, 2024
Dear Samuel,Thank you for the 5-star review! We are delighted to hear that you had a great stay, and we truly appreciate your feedback. Thank you for choosing Caribe Royale Orlando and we look forward to your next visit.

4/10 Poor

Karen, Odessa

Traveled with family
Liked: Cleanliness
Room should have been ready for 4pm, it was not, it was closer to 5pm. Paid for a pool view, got a view of a roof, and from a certain angle a glimpse of the pool. They allowed people to put towels down at the pool loungers to secure their spot, the owners then rocked up later in the day to assume their position. As part of the “ resort fee” they offer fishing equipment, but no bait. The staff member told me they had been out of bait for weeks and were waiting on it coming in! The rooms are nicely decorated, but the noise from the pipes is horrendous.We had a later check out, supposed to be noon, from 10am on 3 operate occasions we had someone from housekeeping knock on the door to see if we were leaving, which was weird, because there was zero housekeeping during our entire stay ! Glad we were only there for 2 nights, it really was a waste of money. Best to pay a few $ more and stay at a quality resort with amenities you can use, and housekeeping daily. Lesson learned.
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on Mar 28, 2024
Dear Karen,Thank you for taking the time to express your concerns about your recent stay at Caribe Royale Orlando. We are sorry to hear that your experience did not meet your expectations. Guest satisfaction is extremely important to us, and we regret any inconvenience you may have encountered during your stay. Rest assured that your comments have been shared with the relevant departments as this will help us improve our services and the overall guest experience. We hope to have the opportunity to welcome you back and provide you with a positive experience in the future.

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service and the recognition of Expedia vip! The room was very clean.
Stayed 1 night in Mar 2024
Response from AP, Guest Services on Mar 27, 2024
Dear Angela,Thank you for your positive review! We're delighted to hear that you enjoyed our service and the cleanliness of your suite. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando, and we hope to welcome you back soon!

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on Mar 28, 2024
Hi Isaac,Thank you for the 5-star rating! We are delighted to know you had a wonderful experience staying with us. Thank you for choosing Caribe Royale Orlando and we look forward to welcoming you again soon!

10/10 Excellent

Alexandre, Deerfield Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on Mar 27, 2024
Dear Alexandre,Thank you for the 5-star review! We are absolutely thrilled to hear that you had an awesome experience with us. Your feedback is truly appreciated. Thank you for choosing Caribe Royale Orlando. We look forward to welcoming you again soon!

10/10 Excellent

Sharon

Stayed 1 night in Mar 2024
Response from AP, Guest Services on Mar 27, 2024
Dear Sharon,Thank you for the 5-star rating. We are delighted to know you had a wonderful experience staying with us. Thank you for choosing Caribe Royale Orlando and we look forward to welcoming you again soon.

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable place to stay. Prices for rooms are very reasonable!
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on Mar 27, 2024
Dear Steve,Thank you for sharing your feedback with us. We're delighted to hear you found your stay to be comfortable and of good value. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando, and we hope to welcome you back again soon.

10/10 Excellent

Maxine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for New Years and this would be my annual trip! The service and staff were excellent. Rooms were huge for the price. My only feedback would be to offier more vegetarian and turkey meat options for breakfast.
Stayed 3 nights in Dec 2023
Response from AP, Guest Services on Mar 27, 2024
Dear Maxine,Thank you for choosing Caribe Royale Orlando for your stay. We're delighted to hear that you had an excellent experience with our service and staff, and that you found the suites spacious and of good value. We appreciate your suggestion for more vegetarian and turkey meat options for breakfast, and we'll certainly take that into consideration for future improvements. Thank you for your feedback and we look forward to welcoming you back for your next visit.

10/10 Excellent

Hameleen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay and have a great family vacation .i truly love this place
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on Mar 27, 2024
Dear Hameleen,Thank you for the wonderful review! We're thrilled to hear that you had a great family vacation with us. We appreciate your positive feedback, and we look forward to welcoming you back for another wonderful stay in the future. Thank you for choosing Caribe Royale Orlando!

8/10 Good

Rafael, Methuen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family location.
Stayed 1 night in Mar 2024
Response from AP, Guest Services on Mar 27, 2024
Dear Rafael,Thank you for your positive review! We're thrilled to hear that you enjoyed your stay and found our location suitable for families. Your feedback is truly appreciated. Thank you for choosing Caribe Royel Orlando. We look forward to welcoming you back again soon!

6/10 Okay

Joseph

Traveled with family
Liked: Staff & service, amenities
Villas area was great, but AC stopped working
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on Mar 27, 2024
Dear Joseph,Thank you for taking time to provide feedback. While we're glad you enjoyed the villas, we apologize for the inconvenience you experienced with the air conditioning. Rest assured your feedback has been shared with our team for further review and improvement. We appreciate your feedback and hope to have the opportunity to welcome you back to Caribe Royale Orlando.

10/10 Excellent

Cherrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful resort. Definitely coming back!!
Stayed 1 night in Mar 2024
Response from AP, Guest Services on Mar 27, 2024
Dear Cherrie,Thank you for your wonderful review! We're delighted that you enjoyed your stay and found our resort beautiful. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando. We look forward to welcoming you back for another wonderful stay!

10/10 Excellent

Chanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome time. Everyone was very friendly the food was great. I would recommend this property.
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on Mar 27, 2024
Dear Chanda,Thank you for your positive review! We're delighted to hear that you had an awesome time and enjoyed the friendliness of our staff as well as the food. Your feedback and recommendation are greatly appreciated. Thank you for choosing Caribe Royale Orlando. We hope to welcome you back soon for another great stay!

10/10 Excellent

Ramo

Liked: Cleanliness, staff & service, property conditions & facilities
Overall everything was amazing!
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on Mar 27, 2024
Dear Ramo,Thank you for choosing Caribe Royale Orlando for your stay. We are delighted to hear that you had a positive experience overall, and we look forward to welcoming you back soon.

8/10 Good

Abdur

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front entrance outside stuff are rude.
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on Mar 27, 2024
Dear Abdur,Thank you for taking the time to leave us a review. We sincerely apologize for any inconvenience you experienced with our staff. Rest assured that your feedback has been shared with our leadership team so they may address and ensure our staff provide the exceptional service our guests have come to expect from us. We appreciate your feedback and hope to have the opportunity to welcome you back to Caribe Royale Orlando.

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Michael,Thank you for taking time to review your recent stay. Based on your rating, it appears that you were not completely satisfied with your experience. What could we have done differently to make your stay more memorable? We value your feedback as it helps us improve our services and enhance the guest experience. Thank you for choosing Caribe Royale Orlando. We hope to have the opportunity to welcome you again in the future.

10/10 Excellent

Locian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time, it’s my #1 hotel in Orlando
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Locian,Thank you for your wonderful review! We're thrilled to hear that we're your number one hotel in Orlando. Your feedback and loyalty are truly appreciated. Thank you for choosing Caribe Royale Orlando, and we look forward to welcoming you back for your next visit!

10/10 Excellent

corey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Hi Corey,Thank you for your positive review! We are delighted to hear you had a great experience staying with us. We truly appreciate your feedback, and we look forward to welcoming you back to Caribe Royale Orlando in the future!

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property.
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Dawn,Thank you for your positive review! We're thrilled that you had a wonderful staying at our beautiful resort. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando. We look forward to welcoming you back in the future!

8/10 Good

mariella

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Mariella,Thank you for choosing Caribe Royale Orlando for your stay. We're delighted to hear that you loved your stay at our resort. We hope to have the pleasure of welcoming you back again soon.

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and everything was very easy to follow.
Stayed 1 night in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Hi Andrea,Thank you for your positive review! We're thrilled to hear that you found our resort beautiful and that your experience was smooth and hassle-free. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando. We hope to have the pleasure of welcoming you back in the future for another wonderful stay.

10/10 Excellent

Theodore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean every where. The rooms were extremely spacious and the staff was friendly and helpful. Many places to just have coffee or dine.
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Theodore,Thank you for your positive review! We're delighted to hear that you enjoyed your stay and found our resort to be super clean with spacious suites. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando. We hope to welcome you back soon!

10/10 Excellent

Marland

Liked: Staff & service, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Marland,Thank you for choosing Caribe Royale Orlando for your stay. We are delighted to hear you enjoyed your stay with us. Your feedback is greatly appreciated. We look forward to welcoming you back soon.

8/10 Good

BRETT

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 4 nights in Dec 2023
Response from AP, Guest Services on Mar 25, 2024
Dear Brett,Thank you for taking the time to leave us a review. Based on your rating it seems that you had a great stay overall. Thank you for choosing Caribe Royale Orlando and we hope to welcome you again soon.

10/10 Excellent

DASHUA

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to be transparent i loved this property the staff was super nice i was able to check in 3 hours before check in time. This property was very nice it had a restaurant and Starbucks inside the hotel. It was clean . Now for as the cons and this goes for all hotel a resort fee per night or charging for parking at the hotel you paying to stay at.
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Dashua,Thank you for taking time to provide feedback regarding your recent stay. We're delighted to hear that you enjoyed your time at our resort and that our staff provided you with excellent service. Your feedback about the resort fee and parking charges has been shared with our leadership team as this will help us improve our service and the overall guest experience. Thank you for choosing Caribe Royale Orlando. We hope to welcome you back in the future for another pleasant stay.

10/10 Excellent

JESUS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very clean
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Jesus,Thank you for your positive review! We're delighted that you had a great experience and that you found our resort to be nice and clean. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando. We look forward to the opportunity to welcome you again.

6/10 Okay

amanda, naperville

Over priced. Rooms need updating. Could hear kids running above us.
Stayed 1 night in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Amanda,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We take guest feedback seriously and will be forwarding your feedback to our leadership team as it will help us enhance the overall guest experience. Thank you for choosing Caribe Royale Orlando. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.

10/10 Excellent

Savitree Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!! I was nicely surprised.
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Savitree,Thank you for the wonderful review! We're thrilled to hear that you had an amazing experience with us. Your satisfaction is extremely important to us, and we are delighted to have exceeded your expectations. Thank you for choosing Caribe Royale Orlando. We look forward to welcoming you again soon!

8/10 Good

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will give it 5 stars if it wasn't for 1. The AC in the room stated it was at 66 but felt like 72, a bit too hot for us and the kids. 2. The day I remove the sign from the door the cleaning lady was right in front of our door, we went to the pool came back and our room was not touched. Other than that, the pool was amazing, the room was confortable great area, everything was super close.
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Claudia,Thank you for taking the time to share your feedback with us. While we're delighted to hear you enjoyed our pool, comfortable suites, and convenient location; we apologize for the issues you experienced with the temperature control in your suite and the housekeeping service. Your comments have been shared with the appropriate department leaders so they may address your concerns. Thank you for choosing Caribe Royale Orlando. We hope to have the opportunity to welcome you again in the future.

10/10 Excellent

Brittany

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Brittany,Thank you for the 5-star rating. We are delighted to know you had a wonderful experience staying with us. Thank you for choosing Caribe Royale Orlando and we look forward to welcoming you again soon.

10/10 Excellent

August

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite property in Orlando! We come once a year and love everything about the hotel.
Stayed 1 night in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear August,Thank you for your wonderful review! We're thrilled to hear that our resort has become your favorite destination in Orlando. Your loyalty is truly appreciated, and we're delighted to know that you consistently enjoy your stays with us. Thank you for choosing Caribe Royale Orlando. We look forward to welcoming you back for many more memorable experiences in the future!

10/10 Excellent

Kenna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I love it.
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Kenna,Thank you for your positive review! We are thrilled you enjoyed everything about your stay at Caribe Royale Orlando. Your feedback is greatly appreciated, and we look forward to welcoming you again soon.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Angel,Thank you for the wonderful review! We're absolutely thrilled to hear you had an amazing experience staying at our resort. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando. We look forward to welcoming you back for another amazing stay!

10/10 Excellent

Francine, San Fernando

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
updated, comfortable, spacious and clean room.
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Francine,Thank you for your positive review! We're delighted to hear you had a great experience staying in our spacious and clean suites. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando. We look forward to the opportunity to welcome you again!

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice property, the hotel and its’ amenities were great.
Stayed 5 nights in Dec 2023
Response from AP, Guest Services on Mar 25, 2024
Hi Cassandra,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your stay at our resort and that you enjoyed our amenities. We truly appreciate your feedback and hope to welcome you back to Caribe Royale Orlando in the future.

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great service! Friendly and welcoming staff always willing to help and answer questions. Close to everything.
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Magdalena,Thank you for your positive review! We are delighted to hear that you had a great experience during your stay and that our service met your expectations. We are also glad to hear that our convenient location added to the enjoyment of your stay. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando, and we look forward to welcoming you back on your next visit!

8/10 Good

Shuchi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Shuchi,Thank you for your positive review! We're thrilled to hear you had a great experience at our resort. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando, and we look forward to welcoming you again soon!

2/10 Terrible

Takayla

Extra fees are crazy
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on Mar 22, 2024
Dear Takayla,Thank you for taking the time to express your concerns about your recent stay at Caribe Royale Orlando. We regret to learn that your experience fell short of your expectations and apologize for any inconvenience this may have caused. Rest assured that your comments have been shared with our leadership team for further review and consideration. We hope to have the opportunity to welcome you back and provide you with a positive experience in the future.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great and we will visit again.
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on Mar 22, 2024
Hi Sandra,Thank you for your positive review! We're thrilled to hear that you had a great experience with us. Thank you for choosing Caribe Royale Orlando. We look forward to welcoming you back on your next visit!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about this property, except that drinking water was extra. Still, an excellent stay.
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on Mar 22, 2024
Dear Robert,Thank you for taking time to provide a review. We're delighted to hear that you enjoyed your stay with us. We appreciate your feedback regarding the drinking water, and we'll take it into consideration for future improvements. Thank you for choosing Caribe Royale Orlando. We hope to welcome you back again soon!

2/10 Terrible

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AP, Guest Services on Mar 25, 2024
Dear Carlos,We noticed that you left a negative rating without providing any specific feedback. We would truly appreciate it if you could provide us with more details about your recent stay and the areas where we fell short of your expectations. We value your feedback as it helps us improve our services and enhance the guest experience. We hope to have the opportunity to welcome you back and provide you with a positive experience in the future.

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, very clean and the staff has been very friendly.
Stayed 1 night in Mar 2024
Response from AP, Guest Services on Mar 21, 2024
Dear Jennifer,Thank you for your positive review! We're thrilled to hear that you had a fantastic stay with us and that our staff made a positive impression. We hope to welcome you back soon for another wonderful experience. Thank you for choosing Caribe Royale Orlando!