Ratings based on 454 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Bermuda

Great location for attending convention

Posted Nov 10, 2014
Pros: Location is great for the business traveller
Cons: The rooms need renovating
Location: There are several places to eat within walking distance and there is a pharmacy and grocery store also
This Hotel is perfectly located for anyone attending a convention at the Orange County Convention Center, it is in walking distance to The Rosen Hotel which is attached to West Convention halls via walkway. This property needs to be renovated as it is very outdated and in need of sprucing up. The carpets are worn and dirty, there are rust stains on the tub and the grout and tile are showing there age.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cincinnati, Ohio

Clarion Hotel

Posted Nov 6, 2014
Pros: Super friendly helpful staff from the front desk, housekeeping and food services.
Cons: Address the mold and mildew issues.
Location: The location is walking distance restaurants, the convention center and other convention spaces within other more costly hotels.
The hotel staff are super friendly and very helpful! The property is nicely landscaped. The continental breakfast was delicious. The bed was comfy and it met all my needs. The location is within walking distance to local restaurants, convention center and a drug store. There was a mildew smell in the hallways and in the room when the air was not running consistently. The property has such a great location that I hope the owners will invest money into the property to update the carpet and address whatever is causing a mildew smell.
Comment from Hotel Management
Nov 17, 2014 by Vashant, Hotel Management
Hello Kris, Thank you so much for your kind comments and review regarding the quality of services, accommodation and breakfast served during your visit. I assure you that your comment on the carpet and the quality of clean will be submitted to our management for evaluation and trust that this is addressed accordingly. We hope to serve you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel,Excellent location

Posted Nov 4, 2014
Pros: Friendly Staff,Quiet area.
Location: Nice quiet area.
Great Hotel for us to stay at.We have stayed there on several occasions in the past.
Comment from Hotel Management
Nov 8, 2014 by Vashant, Hotel Management
Hello, Thank you for taking the time to let us know how you enjoyed your stay with us. It is rewarding to hear that we have succeeded in making you feel comfortable. Thank you again for taking the time to share this experience.
2 out of 5
by A verified travelerfrom FL

Oldy moldy Hotel, not worth the money

Posted Oct 22, 2014
Pros: Cant think of a single think i could say i really liked about it...maybe the location, but that is it
Cons: Pretty much everything
Location: Being in the immediate vicinity of the Orlando convention center & close to the parks, there is no excuse for this hotel being in this condition
Smells like mold & mildew walking into the hall & room; carpets were filthy in halls & room; no mini fridge as advertised; breakfast was not what it appears in the pictures. Stay at a better hotel for the same money even if it has no breakfast, & go eat at one of the steakhouse buffets for $4.99
Comment from Hotel Management
Oct 24, 2014 by Vashant, Hotel Management
Hello, It is regretful that you did not get to enjoy your recent visit in our hotel. It is our goal to provide the best value services however, I apologize on behalf of the team for failing to meet your standard. Your feedback will be submitted for evaluation and trust that our housekeeping will address your concerns. We hope to have you again and allow us to serve you better soon.
3 out of 5
by A verified traveler

Ehh

Posted Oct 20, 2014
The toliet didn't work and when I told the staff he stated I waited too late to tell him. Had to go track housekeeping down to clean my room while I was out . Jacuzzi was out of service and had to walk to red roof to use theirs
Comment from Hotel Management
Oct 24, 2014 by Vashant, Hotel Management
Hello, I sincerely apologize for the inconvenience you faced during your recent stay with us. I assure you that your detailed concerns will surely be addressed accordingly as your complete satisfaction is very important to us. Trust that we will do our best to offer you a more pleasant time on your next visit.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Chicago

Walk to Convention Center

Posted Oct 20, 2014
Pros: location
Cons: business center PCs were so slow, I had to abandon any hopes of printing my airline boarding pass. Tried multiple times over 2 days with no luck.
Location: walk to convention center
standard decent cost effective lodging. well kept hotel.
Comment from Hotel Management
Oct 24, 2014 by Vashant, Hotel Management
Hello Jk, It is wonderful to hear that you enjoyed your stay and that you have rated our services and accommodations so highly! Trust that we will continue to strive to consistently provide you and all of our guests the best value accommodation every time you visit us. Thank you for your business.
2 out of 5
by A verified travelerfrom NY

no reservation on file

Posted Oct 18, 2014
When I arrived at hotel after 23 hours travel from Russia there was no record of my reservation. The hotel person at front desk was absolutely the worst that I can remember dealing with in many years, absolutely uncooperative in solving the issue with both myself and Expedia personnel
Comment from Hotel Management
Oct 25, 2014 by Vashant, Hotel Management
Hello Mr. Allan, I apologize for the manner you were attended by our front desk staff in resolving the issue about your booking. it is sad that you had to face unpleasant experience after a long trip. Please know that our guests’ feedback are taken seriously. Your shared experience will be submitted to our management and trust that this is going to be evaluated and addressed accordingly. I hope we could have a chance to make amends to you in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Largo, Fl

Posted Oct 16, 2014
It was comfortable, clean and the complimentary breakfast each morning was nice.
Comment from Hotel Management
Oct 20, 2014 by Vashant, Hotel Management
Hello, Thank you for taking the time to let us know how you enjoyed your stay with us! It is our goal to provide quality accommodation and services to all of our guests. On behalf of our team, I thank you for your business and we hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Daytona Beach, Florida

Convenient location to nearby conferences.

Posted Sep 27, 2014
Pros: It had everything I needed for a pleasant stay.
Cons: Supply muzzles for loud small children who feel the need to scream all night!
Location: The hotel was centrally located to many night-spots, with many good restaurants nearby as well.
The hotel was near the location of my conference. I enjoyed the morning breakfast buffet and the room was reasonably clean and easily accessible.
Comment from Hotel Management
Sep 29, 2014 by Vashant, Hotel Management
I am thrilled to see that you enjoyed your time at the hotel! Thank you for sharing your review. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom orlando fla

Close to conference center

Posted Sep 21, 2014
Pros: Closeness to convention center.price great
Cons: A bit a fresh paint in the bathrooms especially. The sink and tub were in need of a touch up also
Location: Walking to lots of things.
The staff were helpful. Food good. Pool could have been vacuum ed. Overstated was good
Comment from Hotel Management
Sep 23, 2014 by Vashant, Hotel Management
Hello Vik, Thank you for sharing your thoughts about your stay in our hotel. Please know that we appreciate candid comments from our guests. Your concern about our pool will be submitted to maintenance department for verification. Trust that we will do our best to offer you better and more enjoyable stay.