Ratings based on 797 Verified Reviews
They paid and stayed. We double-checked. 4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.We double-checked.
Recommended
for Everyone
for Everyone
by tee
Great hotel for family with kids
Posted Jan 14, 2013
Pros: Location and swimming pool, and slides
Cons: Room air condition
Location: Great location Many restaurants around Close to wet in Wilde
My soon really enjoyed the hotel pool slide and games The location is very good And I really recommend the hotel for family with children especially if they don't have a car
Not Recommended
for Everyone
for Everyone
by A verified traveler
Worst hotel ever !!!
Posted Jan 14, 2013
They charge you a $20 resorts fee for everyday you stay and you still have to pay for it even if you don't plan on going to the resort. They also try to set me up to try to meet someone to try sell me time shares. Do not fall for the $100 gift card and free breakfast, your time at Florida is more important then a $100 gift card and a free breakfast. They Don't offer any free shuttle bus to Disney world, they only offer for universal and sea world. I would never ever stay there again.
Recommended
for Everyone
for Everyone
by glenda from NL
review of coco key
Posted Jan 13, 2013
Pros: pool, location, friendly staff
Cons: time shares guy in main lobby
Location: excellent
Overall, our stay was fairly good. Staff were friendly, rooms fairly clean' however had to ask to have toilet paper, cups and glasses replaced on a few occasions. Good location . The only major negative comment is the irritating condescending attitude of the MALE individual who was trying to sell TIME SHARES. The female was nice ; however the male guy was a total turn off.Great pool.
Recommended
for Everyone
for Everyone
by A verified traveler
Nice family hotel
Posted Jan 12, 2013
We love it! very clean, nice staff. The water park is nice, my kids love it, and the food was good and good price too!
Not Recommended
for Everyone
for Everyone
by A verified traveler
Dont do it
Posted Jan 11, 2013
Pros: it was located on I drive
Cons: condition of room and hotel
Location: located on i drive
Awful never again! Do your family a favor dont stay here. Air conditioner was broken and loud blow hot air. Room was not cleaned for 2 days even after asking 2x. Hotel pool was dirty... Waterpark is very small. No place to sit with about 10 tables. Staff rude and not helpful.
Recommended
for Families
for Families
by A verified traveler
Great Hotel
Posted Jan 11, 2013
I loved our stay here at this resort. However, I will say some of the life guards on duty could use some training on attitudes towards families with kids. I ran into 2 that were rude with me for no reason. They need to know how to communicate more efficiently with their guests.
Recommended
for Everyone
for Everyone
by A verified traveler
Awesome family-friendly hotel
Posted Jan 11, 2013
We got in late and didn't stay long the next day, but enjoyed what time we spent there. The staff was very helpful, the rooms very clean and adorable decor!
Recommended
for Families
for Families
by A verified traveler
Enjoyable
Posted Jan 9, 2013
Pros: Water Park
Cons: Cost
Location: Great location
Enjoyed the water park very much . Prices on bar Drinks where high but over all very pleased with the hotel.
Not Recommended
for Families
for Families
by A verified traveler
Great waterpark; hotel was disappointing.
Posted Jan 7, 2013
Pros: the waterpark
Cons: cleanliness
Location: near everything. 5min from Universal; 20 min from Disney; many restaurants and attractions nearby
When we arrived they first placed us in a room that had a king size bed (we requested 2 queen/full beds) and the room was right next to the waterpark with music blaring until midnight. We have a 2 year old and knew this would not work. We asked to be moved to another room. The rooms are small, and the floors are dirty. Are feet were black from walking on the carpet/tile floor. There was a malfunctioning light that kept turning on in the middle of the night and waking us up. The toilet clogged up twice while we were there. We all loved the waterpark. Next time we would stay somewhere else and buy passes to the waterpark. I would also recommend requesting a room not in building 7 or 8 (somewhere away from the waterpark).
Recommended
for Families
for Families
by A verified traveler from Toronto, Canada
Great Stay!!
Posted Jan 6, 2013
Pros: clean and tidy and great waterpark area
Cons: no shuttle to the Disney Theme Parks
Location: on a busy street with lots of restaurants around the area.
This is a excellent hotel especially for familes. My children and I had a great stay. The waterpark was alot of fun. They had the scarey water slids for the older kids and tamer slids for the little ones. If you want a quiet stay book a room away from the pool/waterpark area. The hotel is on a busy street with lots of restaturants. We liked that everything was accessable. Close to Universal and the Outlet Mall. The hotel/room was always clean and tidy. I didn't rent a car but transportation was easy. It was 1 bus ride -link 42 from the airport to the hotel (1 hr. bus ride). Shuttles buses to Universal Parks and i-trolly is easy access. The only thing I would recommend is to have a shuttle bus to the disney theme parks. I went during Memorial Day and the hotel was fully booked and crazy busy but the staff was awesome! They were very friendly and helpful.