Ratings based on 1,708 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom miami

Nice close to everything

Posted Mar 2, 2015
Many activities to do in and around the hotel. Rooms are nice n will be coming back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice kid friendly hotel close to everything.

Posted Mar 2, 2015
Very good overall, very comfortable for families, it's like its own getaway, everything you need from kids to adults is right there. Will be back!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Extra amenities...

Posted Mar 2, 2015
It was a great room at a great price. However, the extra amenities fee, though not expensive, it was $24/25 a day that we didn't plan on or use.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Malta, New York

Posted Mar 2, 2015
I was pleasantly surprised at the accomodations at this resort. The staff were extremely friendly and helpful and the resort was a paradise for children and adults alike. I cannot wait until next year to stay again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NH

Pretty good

Posted Feb 28, 2015
We stayed for four nights. Overall it was fine, I think that's probably the best description. Fine. Nothing amazing, nothing horrible. Honestly it is the perfect place to stay with kids. Water park was cool. Restaurant was decent. I would stay there again, until my kids get older.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom virginia

EXCELLENT

Posted Feb 28, 2015
Pros: Everything
Cons: can't think of any improvement
Location: great location, lots to do
Had a wonderful time, hotel was close to Universal Park and lots of restaurant to choose from.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

Posted Feb 28, 2015
No wifi in the room No daily cleaning of the room Only one staff at the reception for checking-in and checking-out, long waiting time No microwave Quite noisy in the room when hotel staff push their trolleys in the corridors or customers their luggage. Elsewhere a good stay, handy parking, good location close to Universal parks and on Intl Drive, the swimming pools and the water park resort
3 out of 5
Recommended
for Everyone
by A verified travelerfrom sweden

Posted Feb 27, 2015
Helt okej. Små saker som inte var fixade i rummet ex glödlampor. I övrigt bra.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 27, 2015
It is the best hotel for family with kids I liked the saftey environment espicaly the staff surrounding the pool make it easy for parent to relax while their kids swim so all the family membet have a relaxing time
2 out of 5
by A verified travelerfrom Massachusetts

Nice effort but needs some work

Posted Feb 27, 2015
This hotel needs some work. Rooms felt claustrophobic with it's single window and low ceiling. I can't even say I got a good price as I still ended up dishing out over a hundred dollars per night. Needless to say we left early to find other accommodations.