Ratings based on 1,926 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Tampa FL

Disappointed after all the built-up excitement.

Posted May 27, 2015
Pros: The kiddie side of the waterpark had just enough activities for my 2 year old and 5 year old god daughter to have a ball.
Cons: The waterpark could use more adult rides and maybe even a lazy river. All staff members need an attitude adjustment.
Location: It's located smack in the middle of International Drive so there are a ton of things to do. Chuck E Cheese is directly across the street if you like.
I checked in late Saturday evening. Check in started at 4pm so I expected my hotel room to be put together. I was given a first floor pool side room. When I walked in, there were other people's personal belongings all over the room. I went back to the front desk and informed them. The young lady asked me "Are you sure?" as if I had made this up. She then gave me keys to another room but this time it was on the second floor. This wasn't a problem but I wasn't happy about having to now walk up steps with two kids under 5 and all my luggage after a long day at SeaWorld at 11pm at night when I was first given keys to a room on the first floor. If she could have put us in another room on the 1st floor, I would have been that much happier. During all the shuffle, we misplaced our paperwork given at check-in which included our wristbands. I called Sunday morning to let the front desk know and the lady who answered told me I would have to bring the wristbands to her in order to have them replaced. I again stated they were lost in the shuffle that they caused the night before by giving us keys to an occupied room in which she responded that I would be charged and the best I could do is check with the front desk of the water park when it opened. The walls are paper thin in the rooms. We could hear everything happening in the adjoining room next to ours. The hospitality staff did not clean our rooms as requested after they dropped off towels and took out the trash.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted May 27, 2015
The check in was a little confusing. Couldn't tell what the room number really was looked all over for a non existing room finally found the room and the keys didn't work. Went back to the desk and it was fixed immediately. Very helpful and friendly staff. Waterpark was great. Rooms very clean. Actually decided to extend our stay. Very good location. Alot of food and activities within walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler

Muy bueno

Posted May 26, 2015
Exelente para los ninos muy centrico de todo y muy limpia las havitaciones
4 out of 5
Recommended
for Everyone
by A verified travelerfrom washington state

Great location close to restauraunts and the parks

Posted May 25, 2015
We really liked the location. It was close to kid friendly restaurants and all the parks. The beds were a bit hard, they cleaned our room everyday, some days they forgot to leave cream and sugar and cups for coffee. That would be the only complaint. Very pleased with our stay!
4 out of 5
Recommended
for Families
by A verified traveler

Posted May 18, 2015
Pros: waterpark ,
the grandkids love the waterpark and the shopping distented .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York ny

Nice hotel close to Disney World nd food places

Posted May 18, 2015
Very nice with the water rides . very nice place for the kids nd family
4 out of 5
Recommended
for Everyone
by A verified travelerfrom R. New York

Great location !!

Posted May 17, 2015
We enjoyed the resort the amenities and it has great location to a lot of eateries !
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Near everything

Posted May 14, 2015
Everything is close by. Bed is stiff, forget to bring back towels sometimes. Lots to do.
3 out of 5
Recommended
for Families
by A verified traveler

Posted May 14, 2015
Location: Het hotel is centraal gelegen aan de international drive vlak bij de grote parken
Het hotel heeft een waterpark, dit is prettig voor kinderen
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted May 9, 2015
Everything about the hotel was great apart from the resort fee that seem to differ between different booking agents. The hotel was spotless and in a great location for buses to Disney and close to universal as well. Couldn't fault the staff or the rooms, roomy, clean and very comfortable