Ratings based on 1,238 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from naples, fl

Road trip

Posted Jul 30, 2014
Five kids under 7! They had a blast! Staff seemed a little disengaged (bored, better places to be attitude). The water resort floor was very, very slippery. Water slides were great. Inexpensive stay, food, and gift shop items. Arcade was clean and great, but a bit pricey. For the money it was well worth it! Great breakfast!
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Daytona Beach, Fl

Hotel stay

Posted Jul 27, 2014
Pros: Convinience
Cons: They could get a new satellite co., the one they have is lousy
Location: Restaurants and attractions near by.
Nice hotel, nice rooms, lousy tv reception and lousy wifi.
1 out of 5
by A verified traveler from new jersey

Not good at all

Posted Jul 24, 2014
Is not much to said about this hotel is the worst I ever stay at no safe for the kids the staff at the park is not good at all they let other people from the stree to come to the park and is so small that you are paying for something that you not enjoying all I can said I won't recommend any one there!!!!!!!!!!!!
2 out of 5
Recommended
for Everyone
by A verified traveler

Not what I expected

Posted Jul 23, 2014
Hotel was kinda pricey but it looks more like a motel than a hotel. The only good thing is that my daughter enjoyed the water park. The staff was not too pleasant. I requested a microwave but did not get one until my third day there. Not worth the price.
1 out of 5
by A verified traveler from b

Posted Jul 22, 2014
My experience during my 4 night were terrible , very bad customer service , my room never was cleaned while I was in. There. , the front desk staff were very rude , the room had a very bad smell . I wold never go back again. , for what it is is very expensive . . I grade it a 0 star
2 out of 5
by A verified traveler

Expected so much more

Posted Jul 21, 2014
Pros: My children enjoyed the water slides
Cons: The staff needs a lesson on customer service.
The room was clean and the pool and rides great for the kids. However the staff was rude and not helpful. Anytime you called down for something ( extra towels ) the wait was over an hour. You then had to call back down after running out of patience to find out that they never put in your request. The vending machines didnt work. They close the lobby after a certain time and just turn the lights off on you without any explanation but the security guard saying lock up. The business center computers don't print so forget printing out your boarding passes, the front desk has no answer but we'll place a sign on it. The hotel seems more for local people looking to spend the day there using the pool then for guests vacationing. They have day passes and it gets filled with people not even staying on property. It seems to be a smoking facility since everywhere we went we ran into someone smoking poolside.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Fun vacation.

Posted Jul 20, 2014
Pros: Waterpark. Clean rooms.
Location: Sea world, and Universal
Great place to take kids. Rooms clean. Resturant's handy and good food. Kids had loads of fun. All kind of activities for the kids.
3 out of 5
Recommended
for Everyone
by A verified traveler from oklahoma

It is what it is!

Posted Jul 20, 2014
3 out of 5
Recommended
for Everyone
by A verified traveler from brevard florida

Ok not a clean and up dated resort and spa

Posted Jul 20, 2014
Fun for the family and some good memeries not to expensive for budget
5 out of 5
Recommended
for Families
by A verified traveler from Ohio

Awesome!Water Park Resort! Grandkids loved it!

Posted Jul 19, 2014
Pros: Pool towels were available and handicap lift into front pool and spa makes this resort a class act. Rooms have hair dryers,small fridge and microwave.
Cons: Room towels are small.No place to hang up wet swimsuits probably due to granite shower enclosures.Wish the shuttle had after park closing return time.
Location: Easy to find with free parking. Universal, Disney and Sea World all nearby. Airport is 20 minutes away. Lots of outlets and things to see and do.
If you are looking for an hotel for kids that is a huge savings and hassle free this is it. Water fun for small kids to adults and loaded with friendly lifeguards. This resort is well thought out with kid activities, game rooms, and front pool away from included water park. Free shuttle passes to parks and discount cards were available at friendly desk in lobby. Lots of choices for food nearby as well as a Pizza Hut Express there. Small store for souvenirs, drinks, milk and Krispie Kreme doughnuts daily. The staff bends over backwards being helpful makes this International Drives best kept secret.