Ratings based on 216 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2015
Great location, friendly staff, good breakfast, comfortable clean rooms!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom StAugustine fla

Great hotel nice location

Posted Jan 29, 2015
It was clean great staff very good location also the breakfast that served was good over all a excellent stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

The hotel staff was very kind.

Posted Jan 21, 2015
The hotel staff was very kind. He helped me to send a fax.
Comment from Hotel Management
Jan 23, 2015 by May, Hotel Management
Dear Valued Guest, Thank you for taking the time to fill out our online survey. Please know that your comments and suggestions are very important to us. Thank you for your nice comments on our team. We hope to see you back in the near future. Thank you for choosing Comfort Suites UCF! Sincerely, Barbara Showalter Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Greentown, IN

Nice hotel

Posted Jan 4, 2015
Clean, comfortable rooms. Great breakfast! Entrance needs better lighting.
Comment from Hotel Management
Jan 7, 2015 by May, Hotel Management
Dear Kris, Thank you for your comment and please know that all suggestions are taken in to consideration to better our property for our guest. We hope you enjoyed your stay with us and we hope to see you soon in the near future. Thank you for choosing Comfort Suites UCF. Sincerely, Barbara Showalter Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Nice Hotel, Breakfast could be improved.

Posted Jan 4, 2015
Pros: Everything except breakfast. Breakfast wasn't bad. The breakfast area is small considering the total number of occupants and the service was slow.
Cons: The breakfast area is too small. We had to wait for a few minutes every day to get a table. The kitchen is small and the service was slow.
Rooms are clean. Location of the hotel is very convenient. The staff was friendly.
Comment from Hotel Management
Jan 7, 2015 by May, Hotel Management
Dear Sunjay, Thank you for taking the time to let us know about your experience with us. Please know that we take every comment very seriously as well as all suggestions in to consideration. Thank you for choosing Comfort Suites UCF, for you holiday destination and we hope to see you again in the near future. Sincerely, Barbara Showalter Assistant General Manager
3 out of 5
Recommended
for Families
by A verified traveler

A okay hotel for the price

Posted Dec 28, 2014
Pros: Cheep, good free breakfast, safe.
Cons: Cleanliness of the rooms. Replace the showers, they leak pretty bad. New mattress on the sofa-bed.
Location: BBQ place right next door and Walgreens within walking distance. Close to UCF.
The hotel is one of the best priced ones in the area. If you need a place to sleep it's a good deal! But if you are looking for a fancy place look someplace else. I did feel safe there, it's not in a bad area or anything like that. The beds are okay but our sofa bed was not useable. It was super springy and while we were putting the blankets on it to make it a bit more comfortable we noticed some blood on the mattress. Needless to say we did not use it! We had a double queen room and was sad we could not use the sofa bed since our 3 year old son was with us. He did enjoy the queen bed though. I found a large dead bug in the corner of the room. The shower leaked as well onto the floor as did the toilet. Our towels were clean and the beds were always made everyday though. The free breakfast is one of the best in the area based off the other places we have stayed. The staff is nice and the hotel is quiet. Were were on the first floor, room 105.
Comment from Hotel Management
Jan 3, 2015 by May, Hotel Management
Dear Valued Guest, Thank you for taking the time to inform us about the problems in your room as well as how much you enjoyed our ammenities. I do sincerely apologize for the sofa bed not being up to par during your stay. I am extremely glad that you found our hotel satisfing in other areas, such as our breakfast. I hope that you will come back to visit us in the near future. Sincerely, Barbara Showalter Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location! ... We were not looking for parks.

Posted Dec 26, 2014
Excellent. .. facilities/price!... highly recommended
5 out of 5
Recommended
for Everyone
by A verified traveler

nice place to stay close to ucf

Posted Dec 23, 2014
our room was nice and same as description of booking info. hotel services and staff was very nice and informative.
4 out of 5
Recommended
for Everyone
by A verified traveler

Few Days Before Cruise

Posted Dec 19, 2014
Staff was very friendly and complimentary breakfast was adequate but plentiful with make-your-own waffles, eggs, bacon or sausage, yogurt, cereal, etc.
3 out of 5
Recommended
for Students
by A verified travelerfrom Tampa

Close to UCF

Posted Dec 6, 2014
Pros: Convenience to UCF, clean, affordable and offered a hot breakfast.
Cons: Security, lighting in the parking lot in the rear & side of the building
Location: BBQ place across the street is good
Functional & affordable for my needs. Biggest concern was security and parking at night.
Comment from Hotel Management
Dec 9, 2014 by May, Hotel Management
Good Morning, We are very glad that you had taken the time out to share your experience with us! We do apologize in regards to the lighting of the parking lot, as to we are working to fix the issue as we speak. We hope that you would give us another chance to redeem ourselves and visit us again soon! Thank you so much and have a wonderful week!