Ratings based on 1,346 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom New York

Nice hotel, however, several issues

Posted May 4, 2015
Pros: The bed was extremely comfortable.
Cons: The staff needs either training or to be held accountable. Check the clock radios in the rooms if you are not going to make wake-up calls.
Location: The location is great, and is close to Downtown Disney.
The sleep timer on the TV and the clock radio didn't work. I wasn't left shampoo one day. I was woke up the first night at nearly 1AM by a member of the hotel staff knocking on my door stating that they had medicine for me. I called the front desk concerned that someone was trying to get into rooms. I was told they were so sorry, they sent the person to the wrong room. The last night I called for a 2AM wake-up call because I had a 5AM flight. I wouldn't have had to call for a wake-up call at all if the clock radio were working. Again, I was told that they were sorry I had not received my wake-up call. There were enough issues with my stay that I sent an e-mail to Marriott customer service. I was told that I would soon be contacted directly by the hotel and that they were sorry for the experience I had. When I was contacted by the hotel, again, they were sorry for the experience and hoped I would stay there again when I was in town. Most likely not.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver

Good value hotel to go to Disney World

Posted May 3, 2015
Pros: staff was very efficient. Shuttle to Disney World was free and always on time.
Cons: air con was noisy
Location: plenty of places to eat within easy walking distance. Olive Garden, Kobe Steak House and more
It was good value for money. Brad showed us to our room and answered all our questions. The room was a good size and pretty clean. The pools were a bit small but there was rarely anyone in them so I had them to myself most nights. There was a nice sitting area by the pool. Shuttle to Disney was a great feature.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom EG

Great location and close to restaraunts

Posted May 1, 2015
Great location and very comfortable free shuttles and complimentary parking rather than other hotels next to it that my friends had to pay 80 dollars for a three day stay, staff are very friendly, very informative about how and what to buy or what's suitable for you for your Disney ticket
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel!

Posted Apr 29, 2015
Pros: staff is very kind
Very nice hotel! Rooms have good space, staff in very kind and facilities are ok.
Comment from Hotel Management
May 1, 2015 by Marketing Manager, Hotel Management
Dear Guest, Thank you for sharing your experience at the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia Partner Central. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom FLA

the typical Marriott experience

Posted Apr 28, 2015
Pros: It was clean and the staff was very helpful
Cons: everything was great
Location: can't beat it for the closeness to Disney
My wife and I seek out Marriott Hotels as we know the standards that JW established years ago. You can always expect a warm greeting at check-in and a clean room when you open the door to your room. The location of this hotel was another reason we chose it. We were within a half mile from Disney. We were there to visit family and the value of staying outside the Park, was something we wanted. It was a great time and would reccomend it to all.
Comment from Hotel Management
May 1, 2015 by Marketing Manager, Hotel Management
Dear Stevo, Thank you for sharing your experience at the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia Partner Central. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Costa Rica

Good location and nice hotel

Posted Apr 21, 2015
We really enjoy our stay! Nice location and quiet
Comment from Hotel Management
Apr 24, 2015 by Marketing Manager, Hotel Management
Dear Guest, Thank you for sharing your experience at the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia Central. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Fe New Mexico

Posted Apr 18, 2015
Pros: Very convenient and quiet.
Great place, quiet and clean would recommend to all my friends who will travel to Florida.
Comment from Hotel Management
Apr 24, 2015 by Marketing Manager, Hotel Management
Dear Anna, Thank you for sharing your experience at the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia Central. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Avon Lake Ohio

Would definitely come back.

Posted Apr 17, 2015
Pros: Clean, friendly staff, walking distance to many restaurants and a convenience store with an inexpensive gift shop. Nice pool.
Cons: I like a microwave in the room, but they did have on one the gift shop.
Location: 15 minutes to the transportation center by shuttle, about half hour from airport
Loved our balcony! They also recommended a great taxi driver "Getty". Perfect for our style of vacationing-had everything we needed, without feeling like we paid for something we didn't.
Comment from Hotel Management
Apr 20, 2015 by Marketing Manager, Hotel Management
Dear Jill, Thank you for sharing your experience at the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
1 out of 5
by A verified travelerfrom new york

Horrible hotel

Posted Apr 17, 2015
Sleeping with Bug for 5 days, I will not go back to that hotel
Comment from Hotel Management
Apr 18, 2015 by Marketing Manager, Hotel Management
Dear Tina, Thank you for taking the time to provide feedback in regards to your recent stay at the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia Partner. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience you experienced regarding your stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Lake Buena Vista.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Nice hotel close to theme park attractions

Posted Apr 16, 2015
Pros: Location
Cons: Room could be updated. Hair dryer and luggage rack both did not work
Location: Good location with theme parks close by.
Room was clean, quiet location. Lots of places to eat nearby and close to the expressway.
Comment from Hotel Management
Apr 18, 2015 by Marketing Manager, Hotel Management
Dear Angie, Thank you for taking the time to provide feedback in regards to your recent stay at the Courtyard Orlando Lake Buena Vista at Vista Centre. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Lake Buena Vista.