Ratings based on 1,042 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa Florida

Posted Sep 29, 2014
Pros: Price was great. Very close to Disney.
Location: As I said, Disney was right there
Only thing negative was our hot water took a while to come on, but I am sure there were several people using it at the time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel nice location

Posted Sep 9, 2014
Everything was as we booked rates the same no extra charges, close to supermarket restaurant and Parks
3 out of 5
Recommended
for Everyone
by A verified traveler

Average stay

Posted Sep 5, 2014
It was a very average stay. I have stayed at many courtyard by Marriott's over the past few months and of all of the locations I stayed I would have to say this was my least enjoyable. There is nothing wrong with the Hotel or amenities it's just less than average on the scale of Courtyard by Marriott.
Comment from Hotel Management
Sep 8, 2014
I am writing regarding your recent stay with us and I would like to personally apologize that you were not happy with the property. I can imagine your frustration and disappointment . As a valued Marriott Rewards member, we strive to ensure you have a problem free stay and I apologize that we failed to do so on this occasion. Your continued patronage is important to us. We certainly would like another opportunity to deliver the quality product and service you deserve. Best regards, Jenny Montanez
2 out of 5
by A verified traveler from Baltimore, MD

Dirty. You get what you pay for.

Posted Sep 2, 2014
Pros: Proximity to SeaWorld and Disney.
Cons: Cleanliness overall.
The first night we stayed in the hotel, we found a lizard in the sink. The next morning when we were headed out, there were a few worms that had worked their way inside after the prior evening's rain. When we went to the front desk to tell them, they offered to switch our room. The new room we got was identical to the first room. However, we discovered mold in the shower of that room. We went swimming with our daughter in thekiddie pool,and found large chunks of hair floating in the pool. The hotel was really disappointing and dirty, especially for one that is a "Disney Partner Hotel." Also disappointing because we are frequent users of our Marriott Rewards and were expecting the level of a Marriott hotel to which we are acustomed.
Comment from Hotel Management
Sep 6, 2014 by David, Hotel Management
Vicky: I would like to start by saying that I'm equally as disappointed as you are hearing your comments, please accept my most sincere apology. The experience you had is not typical of our hotel nor is it what you should expect at any Marriott property. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.. Sincerely, DJ McCarthy General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Adequate hotel about fifteen minutes from Disney.

Posted Aug 31, 2014
Pros: Location is close to restaurants.
Cons: The beds could have better mattresses.
Location: There is a fun mini golf course nearby. It offers an average and a difficult course.
The hotel had a lovely pool area and hot tub. The shuttle to Disney leaves on time right from the front of the hotel. The return shuttle's first time is 6:45 p.m. We wanted to return to the hotel sooner and took a cab which cost 28.00 dollars. Then we found out that a public bus, Lynx, which stopped right in front of the courtyard, cost two dollars per person each way. The hotel personnel were friendly and helpful. The beds need better mattresses though. The buffet breakfast is very nice but pricey.
Comment from Hotel Management
Sep 3, 2014 by David, Hotel Management
Dear Barbie: Thank you for the review and the kind words about the hotel and staff. I will certainly look into the Lynx bus schedule and make sure the staff is also providing this information to our customers as an additional means of transportation. Thank you for your business and we hope to have you return in the near future. Kind Regards, David McCarthy General Manager
3 out of 5
Recommended
for Families
by A verified traveler

Nice hotel close too everything...

Posted Aug 26, 2014
nice hotel (a little bit old but nice) Close too everything and the staff is really good. All your need will be consider. The room are very clean but need some reparation. Good choice for the family...
Comment from Hotel Management
Aug 30, 2014 by David, Hotel Management
Dear Valued Customer: Thank you for taking the time to provide us with your review. We're glad to hear you enjoyed the location of the hotel and that our staff was "really good" and the rooms were cleaned. I will share with our team you comments about the rooms "need some reparation". We hope to see you return soon. kind Regards, David McCarthy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from fairfax va

Close to Disney and restruent,shopping

Posted Aug 24, 2014
My family and I liket very much the day we get check in to the hotel.the hotel is close to transport , shopping center and major attrication
4 out of 5
Recommended
for Everyone
by A verified traveler

Weekend vacation

Posted Aug 24, 2014
Great hotel. Offers bus to disney parks. Buffet breakfast. Clean and safe. Inside rooms. Would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from NEW YORK

Nice Hotel, Great Area!

Posted Aug 22, 2014
Cons: The should have a bigger pool and provide shuttle buses to the airport and other theme parks like SeaWorld or Aquatica.
Location: The hotel is close to a lot of restaurant. Great food!!!
I had a nice time in this hotel. I stood there for five nights. The staff were very friendly and always helped me in anything I needed. I only had a issue the night before I left. The water shower was extremely hot. The maintenance guy said that there was nothing he could do because that usually happens when the days are so hot, and that was one of the days. The hotel provided us with complementary breakfast to apologize the inconvenience. Overall everything else was good...
3 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis area

Not the best experience

Posted Aug 22, 2014
Pros: the price
Cons: the air conditioner working properly. Bugs gone,
Location: near Disney, seaworld and all of the theme parks
the air conditioner ran CONSISTENTLY. There were flying bugs around the night stand that were very annoying.