Ratings based on 883 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by Jason from Ga

Very affordable in a convenient location

Posted Apr 12, 2014
Staff was very helpful and accommodating. We had a noisy air conditioning unit and they were very nice to change rooms for us when asked.
Comment from
Jan 15, 2014
Dear JASON: Thank you for taking the time to share with us your experience. We are delighted to hear our staff was very helpful and accommodating during your stay at the Courtyard Orlando Lake Buena Vista at Vista Centre was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
4 out of 5
Recommended
for Everyone
by Olu from Atlanta, GA

Nice hotel. Shuttle to Disney world theme parks

Posted Apr 9, 2014
My son and I had a great time. He had so much fun in the pool.
Comment from
Jan 15, 2014
Dear Olu: Thank you for taking the time to share with us your experience. We are delighted that you and your son had a great time at our hotel and especially the pool. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
4 out of 5
Recommended
for Everyone
by d from ft lauderdale

nice hotel walking distance to downtown Disney

Posted Apr 7, 2014
will stay here again close to area restaurants and attractions buffett breakfast good
Comment from
Jan 15, 2014
Dear d: Thank you for taking the time to share with us your experience. We are delighted to hear that you felt that our hotel was nice & walking distance to downtown Disney and you enjoyed our breakfast buffet. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good Disney vacation jumping point

Posted Mar 6, 2014
When booking it said complimentary breakfast, however, didn't notice after paying that it was only complementary for two members of our party. Be careful to read the fine print on that one. I caught it before breakfast turned into a costly venture for our party of five. The room was clean and looked nice. The beds were not comfortable though. Could have used dishes considering it was a suite with kitchenette. The lady who checked us in was very nice, very helpful. Overall a decent jumping point for Disney hotels when arriving the night before a Disney vacation, which is what we did. The hotel is well kept and modern. It's close to Disney and shopping. For the price it was worth it.
Comment from
Jan 15, 2014
Thank you for taking the time to share your experience and thoughts with us. We are delighted that your stay with the Courtyard Orlando Lake Buena Vista at Vista Centre was enjoyable and that you found the rooms cleaned and looked nice. I'm sorry to hear that you felt the package description was a bit misleading. I have our Director of Sales looking into the verbiage and will have this reviewed and modified if needed. I will make sure that associate that checked you in is recognized for providing you with such great service. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, DAVID MCCARTHY General Manager Courtyard Marriott Lake Buena Vista
4 out of 5
Recommended
for Everyone
by A verified traveler

Picked because of its location to Disney

Posted Feb 24, 2014
Cable was very fuzzy. Hotel was clean and staff was pleasant and helpful.
5 out of 5
Recommended
for Everyone
by Jorge from miami

Nice hotel closeto Downtown Disney and Restaurants

Posted Feb 24, 2014
This Hotel is very well maintained, s clean and the staff is very professional , it is a nice place to be with family
3 out of 5
by A verified traveler

Walt Disney world visit

Posted Feb 20, 2014
The staff placed us in a handicap room when we have three children so no bath only a shower. The pull out sofa bed was horrible to sleep on. I pregnant and the sofa bed was not good for an animal to sleep on. The kitchenette was very nice along with the microwave. If it wasn't for those two things the room would have been nice .
Comment from
Jan 15, 2014
Thank you for taking the time to complete this Survey and sharing your experience with the Courtyard Orlando Lake Buena Vista at Vista Centre. You indicated in your response that you were placed in a handicapped room with no bath tub and it was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer, everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. Sincerely, DAVID MCCARTHY General Manager Courtyard Marriott Lake Buena Vista
Comment from
Jan 14, 2014
Thank you for taking the time to complete this Survey and sharing your experience with the Courtyard Orlando Lake Buena Vista at Vista Centre. You indicated in your response that you were placed in a handicapped room with no bath tub and it was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer, everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. Sincerely, DAVID MCCARTHY General Manager Courtyard Marriott Lake Buena Vista
5 out of 5
Recommended
for Everyone
by Wynn

Locality and Staff

Posted Feb 16, 2014
Pros: The staff!! Everyone was very friendly, knowledgeable about the area and accommodating. There was a workout area for exercise. Good restaurant.
Cons: The motel is becoming "tired" and needs an uplift. The staff is doing a great job of being upbeat and helpful. We believed the breakfast was included.
Location: Very good location with easy access to Disney and not far to Universal. Local upgraded restaurants are about 5 miles away.
We stayed at this motel because of the locality, price and accommodations. We stayed three nights and two plus days while celebrating my wife's birthday. It was fun and we had a very good time while in Orlando. We went to Epcot and Universal Studios, dined at some outstanding restaurants and were very relaxed in spite of fairly lousy weather as it rained most of the time and was cold for the season. Epcot is a great experience and the fireworks at the end of the night is superb. Would not recommend Universal if you don't like to ride rollercoasters or a form or them. Our motel room was great and the staff was outstanding. The motel had a shuttle to Disney which was great to save on the cost and the hassle of finding a place to park.
5 out of 5
Recommended
for Families
by A verified traveler

Great hotel close to Disney

Posted Feb 7, 2014
Pros: The pool was perfect for my kids and the room was spotless.
This was a high quality hotel for a very reasonabler ate that allowed my family to stay close to Disney while at the same time escaping from Disney!
5 out of 5
Recommended
for Everyone
by Barb from Palm Harbor, FL

Close to Magic Kingdom

Posted Feb 3, 2014
Pros: Everything - stay was wonderful
Cons: No improvement needed that I saw
Location: Near Disney
Everything was great - staff was exceptional - very accommodating.