Ratings based on 1,247 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Jan 18, 2015
Older hotel and shows some wear. Convenient to attractions and I 4
Comment from Hotel Management
Jan 22, 2015 by Nikki, Hotel Management
Dear Guest, Thank you for taking the time to review the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia, in regards to your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure solutions moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Lake Buena Vista.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Convienent hotel

Posted Jan 16, 2015
Pros: Free shuttle bus service to WDW is offered. Free buffet breakfast has good selections and an on-site laundry room.
Cons: However, the bathroom is very small and the extraction fan doesn't seem to work. Eventually the door had to be left open to vent all the steams.
Location: There are Pizza hut, Cici's pizza, Subway, and a Chinese restuarant offering buffet lunch and dinner, in a 5- minute walking distance.
The hotel is close to WDW and next to some good eatery places. The staff is very friendly and helpful. The conciege at hotel sells the tickets to all parks and goes extra miles with their sevice. The room we stayed is a suite which has two good quality double beds, a pull out sofa bed and a kitchen sink.
Comment from Hotel Management
Jan 20, 2015 by Nikki, Hotel Management
Dear Cindy, Thank you for sharing your experience at the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Orlando Lake Buena Vista at Vista Centre and we hope you choose to stay with us again whenever your travel needs bring you back to Lake Buena Vista. Nikki Cole Marketing Manager
1 out of 5
by A verified traveler

Good location

Posted Jan 15, 2015
Dusty overhead lighting exhaust bathroom fan did not work and little black bugs on nightstand bathroom floor and sink
Comment from Hotel Management
Jan 22, 2015 by Nikki, Hotel Management
Dear Guest, Thank you for taking the time to review the Courtyard Orlando Lake Buena Vista at Vista Centre in regards to your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced within your guest room. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Lake Buena Vista.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago/Kansas City

What a great place to stay at

Posted Jan 14, 2015
Pros: Everything
Cons: The weather outside.
Location: Disney was right down the street from the hotel, shopping, plenty places to eat, the outlet mall and 3 blocks from Interstate 4.
What can we say, everything was awesome. I read a lot of different reviews about this hotel and there were mixed feelings about this place. I travel a lot and stay at different hotels all over the place. I had to see for myself why they had a 4.2 ranking. I found nothing wrong with this hotel. Clean rooms, comfortable beds, great food, excellent staff that always greeted you when you came in or left the hotel. I will be telling my friend and family about this place. I stayed in hotels that cost 3 times the price I stayed here for and I never felt more at home then this hotel. Cant wait to stay here again.
Comment from Hotel Management
Jan 20, 2015 by Nikki, Hotel Management
Dear Don, Thank you for sharing your experience at the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Nikki Cole Marketing Manager
3 out of 5
by A verified travelerfrom midwest

Week long seminar

Posted Jan 12, 2015
Cons: Clean with 'experienced' furniture.
A bit weak for a week. Food service is minimal. A very nice breakfast buffet is available until 10:00 or so. After that, only a cold sandwich or small salad, maybe, at the bar open in the evening. If someone else got the clamshelled salad, staff directs you to a pizza place down the road, plus 20% if they deliver, plus tip? Lobby coffee, tea and citrus iced water were convenient and very welcome. You do need a car if you want to eat during an extended stay.
Comment from Hotel Management
Jan 19, 2015 by Nikki, Hotel Management
Dear Guest, Thank you for taking the time to review the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure future solutions. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Lake Buena Vista. Nikki Cole Marketing Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the outlet

Posted Jan 9, 2015
I really enjoyed my room, nice, comfortable, and good price, but the only problem is some of the towels not clean. I'm sure the the emplyee didn't mean to put unclean towels and you can tell that's mistake.
Comment from Hotel Management
Jan 14, 2015 by Nikki, Hotel Management
Dear Traveler, Thank you for taking the time to review the Courtyard Orlando Lake Buena Vista at Vista Centre, in regards to your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issue you experienced with your towels. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Lake Buena Vista. Nikki Cole Marketing Manager
2 out of 5
by A verified traveler

Posted Jan 7, 2015
Everything was old in the hotel ..it is more like a motel not a hotel
Comment from Hotel Management
Jan 10, 2015 by Nikki, Hotel Management
Dear Guest Thank you for taking the time to review the Courtyard Orlando Lake Buena Vista at Vista Centre, in regards to your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Lake Buena Vista. Nikki Cole Marketing Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2015
Pros: The room was excellent, large comfortable bed,very homey atmosphere.
Cons: More sugar in the in-room coffee packets:) not much else.
Spent New Years Eve and day Here. Very comfortable stay and within walking distance of the Disney venue we also visisted.
Comment from Hotel Management
Jan 7, 2015 by Nikki, Hotel Management
Dear Guest, Thank you for sharing your experience at the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Nikki Cole Marketing Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Mrs l shipman

Posted Jan 4, 2015
The staff where very good greeted with a smile the room looked a little tired
Comment from Hotel Management
Jan 6, 2015 by Nikki, Hotel Management
Dear Guest, Thank you for sharing your experience at the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Comment from Hotel Management
Jan 6, 2015 by Nikki, Hotel Management
Dear Guest, Thank you for sharing your experience at the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
2 out of 5
by A verified traveler

Nice location

Posted Jan 3, 2015
Room needed updated stuff was falling off walls in bathroom and ac didn't work. No pool towels in the pool area and coke machines didn't work. And shuttle was late picking up for Disney.
Comment from Hotel Management
Jan 6, 2015 by Nikki, Hotel Management
Dear Guest, Thank you for taking the time to review the Courtyard Orlando Lake Buena Vista at Vista Centre on Expedia, in regards to your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced during your stay. We have shared your feedback with the appropriate hotel team to ensure that these issues are corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Lake Buena Vista.