Ratings based on 1,335 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Fe New Mexico

Posted Apr 18, 2015
Pros: Very convenient and quiet.
Great place, quiet and clean would recommend to all my friends who will travel to Florida.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Avon Lake Ohio

Would definitely come back.

Posted Apr 17, 2015
Pros: Clean, friendly staff, walking distance to many restaurants and a convenience store with an inexpensive gift shop. Nice pool.
Cons: I like a microwave in the room, but they did have on one the gift shop.
Location: 15 minutes to the transportation center by shuttle, about half hour from airport
Loved our balcony! They also recommended a great taxi driver "Getty". Perfect for our style of vacationing-had everything we needed, without feeling like we paid for something we didn't.
1 out of 5
by A verified travelerfrom new york

Horrible hotel

Posted Apr 17, 2015
Sleeping with Bug for 5 days, I will not go back to that hotel
Comment from Hotel Management
Apr 18, 2015 by Marketing Manager, Hotel Management
Dear Tina, Thank you for taking the time to provide feedback in regards to your recent stay at the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia Partner. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience you experienced regarding your stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Lake Buena Vista.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Nice hotel close to theme park attractions

Posted Apr 16, 2015
Pros: Location
Cons: Room could be updated. Hair dryer and luggage rack both did not work
Location: Good location with theme parks close by.
Room was clean, quiet location. Lots of places to eat nearby and close to the expressway.
Comment from Hotel Management
Apr 18, 2015 by Marketing Manager, Hotel Management
Dear Angie, Thank you for taking the time to provide feedback in regards to your recent stay at the Courtyard Orlando Lake Buena Vista at Vista Centre. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Lake Buena Vista.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pa

Perfect

Posted Apr 15, 2015
Everything good location perfect safe area close to park ,food ect...
Comment from Hotel Management
Apr 17, 2015 by Marketing Manager, Hotel Management
Dear Guest, Thank you for sharing your experience at the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia Partner Central. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Downtown Disney & resturants

Posted Apr 15, 2015
Pros: Clean rooms, plenty of parking
Everything was great with the room, however when my husband went to the front to get some bottle water for us the clerk was not at her station, she was on her cell phone and when she finally came over she was not courteous. When she confronted my husband she said what do you want, not can I help you. She was not very professional.
Comment from Hotel Management
Apr 17, 2015 by Marketing Manager, Hotel Management
Dear Guest, Thank you for sharing your experience at the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia Partner Central. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Please accept our sincere apology for the issue you experienced at the front desk. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
2 out of 5
by A verified travelerfrom CA

Needs upgrade and then some

Posted Apr 13, 2015
Pros: Location is close
Hotel is close to restaurants etc and thats the only good thing. Shuttle for theme parks is there but it only makes few trips in a day so we ended up using Car and paid parking instead. Have stayed at Courtyard Marriot many times before and have good experiences but this hotel is old with squeaky beds and stains on the furniture and carpet. There were small insects running around everywhere in the room. Complained to the staff and they said they will take care of it explaining that they are sugar ants native to Florida. Stayed there for 7 days and insects were there till the end. We are all still itching since we returned . Not sure if its because of those insects or something else. We just went to the room for sleeping at night as most of the time we were at theme parks. Breakfast was OK but had to pay $11 each morning for it. Not included . Bottom line is that , this hotel should not be called Courtyard Marriot as it is no where close to the quality I expect from Marriot brand.
Comment from Hotel Management
Apr 15, 2015 by Marketing Manager, Hotel Management
Dear Guest, Thank you for taking the time to provide feedback in regards to your recent stay at the Courtyard Orlando Lake Buena Vista at Vista Centre. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences you experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Lake Buena Vista.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel near Universal/Disney

Posted Apr 13, 2015
Pros: Two pools and nice breakfast
Cons: bigger beds
Good hotel close to everything. Beds were small queens in the suite but overall a good place.
Comment from Hotel Management
Apr 16, 2015 by Marketing Manager, Hotel Management
Dear Guest, Thank you for sharing your experience at the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia Partner. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
4 out of 5
Recommended
for Families
by A verified travelerfrom New York, NY

Nice motel style near Disney entrance

Posted Apr 12, 2015
Pros: The pool is nice, the staff is pleasant, there are a lots of restaurants nearby. The breakfast is good if it's free, but $45 for a family of four.
Cons: The shower runs very hot and one of the outlets on the desk lamp was not working. Towels were frequently out at the pool.
Location: Disney has an entrance right on 535, which is exit 68 and Universal Studios is exit 75 off I-4 East.
The hotel is like a motel with several entrances.which makes parking easier. Palm Pkwy is right off FL 535 which is right off Interstate 4 - the main highway through Orlando. Disney has an entrance right on 535, and Universal Studios is a few exits East of there off I-4. The pool is nice, the staff is pleasant, there are a lots of restaurants nearby. The free shuttle bus to Disney has only two departures in the morning - 8:30 and 10am
Comment from Hotel Management
Apr 16, 2015 by Marketing Manager, Hotel Management
Dear Guest, Thank you for sharing your experience at the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia Partner. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Friendly staff, clean and comfortable hotel

Posted Apr 11, 2015
Our 1st room was small and in need of modernisation. I complained about the room and we where moved to a larger more recently decorated room. Staff where very helpful, and food in the hotel was delicious. Swimming pool, shop and gym within the hotel where great. The hotel is in a great location, about a 20 minute stroll to downtown disney. Supermarket, shops and restaurants all within minutes walk away.
Comment from Hotel Management
Apr 16, 2015 by Marketing Manager, Hotel Management
Dear Guest, Thank you for sharing your experience at the Courtyard Orlando Lake Buena Vista at Vista Centre through Expedia Partner. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Orlando Lake Buena Vista at Vista Centre and we hope you choose to stay with us again whenever your travel needs bring you back to Lake Buena Vista.