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Reviews of Intown Suites Extended Stay Orlando FL - Presidents Dr

2 out of 5
Intown Suites Extended Stay Orlando FL - Presidents Dr
8010 Presidents Dr, Orlando, FL

Reviews

5.0
Rating 10 - Excellent. 61 out of 588 reviews" "
Rating 8 - Good. 93 out of 588 reviews" "
Rating 6 - Okay. 106 out of 588 reviews" "
Rating 4 - Poor. 121 out of 588 reviews" "
Rating 2 - Terrible. 207 out of 588 reviews" "

5.2/10

Cleanliness

5.6/10

Staff & service

6.2/10

Amenities

4.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Sonia

Traveled with family
I would of liked towels changed a least every other day
Stayed 7 nights in Feb 2024

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 15 nights in Dec 2023

4/10 Poor

Alexis

Stayed 8 nights in Dec 2023

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Da best
Stayed 18 nights in Sep 2023

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant is a nice and respectful person and always gives me a great service

2/10 Terrible

Jose

Liked: Staff & service
Disliked: Cleanliness
Stayed 8 nights in Mar 2023

6/10 Okay

Todd

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the beds are bad you sink down to the springs. I had to buy a comforter from walmart.I also picked up Home defense.for the bugs.They had business come in after I reported it and sprayed the room.I personaly think.If they put a door sweep on the bottom of the entrance door to the room. There is a a gap of about 1inch under door. This would keep bugs and leaves out.Bring you own broom,trash bags,Toilet paper,pillow, laundry soap.,ect,No thrills. low price.
Stayed 14 nights in Jan 2023

2/10 Terrible

Arturo, san antonio

Traveled with family
Disliked: Amenities
People upstairs keeps stopping hard a lot
Stayed 28 nights in Jun 2022

10/10 Excellent

Tanya

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its alright
Stayed 7 nights in May 2022

8/10 Good

Cristina

Liked: Staff & service, amenities
Stayed 7 nights in May 2022

8/10 Good

Neuzeli Dos

Liked: Staff & service, amenities, property conditions & facilities
Stayed 9 nights in Feb 2022

4/10 Poor

Liliana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful but the place was dirty and smells
Stayed 16 nights in Dec 2021

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t like this place, very dirty, smells like tobacco and seems like a lot of drifters hangout, they don’t change the sheets towels are all over you like feathers when is ring it,…
Stayed 9 nights in Dec 2021

2/10 Terrible

Chenghua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad experience during stay
Stayed 28 nights in Sep 2021

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to book a reservation through you guys and the hotel I went to said they don’t work with Orbitz in other words I wasted my time and didn’t get to check into that hotel. It was last minute so we had to go to a more expensive hotel and book it in person. Not happy at all with your service.
Stayed 8 nights in Jun 2021

6/10 Okay

Verified traveler

Liked: Staff & service
So so
It was okay. There were some incidences when we arrived and left concerning forensics and the cops were there a few times, a little loud at times and not too many amenities but it’s a decent stay. Staff is nice.
Stayed 7 nights in Jun 2021

10/10 Excellent

Michaela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the employees that made it pleasant... An opportunity to spread the good news of the gospel
Stayed 9 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Nice and friendly staff. Made us feel welcome. Better than other extended stays. Would stay with them again.
Stayed 28 nights in Jan 2021

2/10 Terrible

Karen

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
The breakfast was over crowded not enough food for the amount of guests
Stayed 21 nights in Dec 2019

2/10 Terrible

Ronny, San Jose, CR.

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is filthy and smells like cigar everywhere.
Stayed 11 nights in Dec 2018

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty with cockroaches, used towels and bed sheets. Awful; a nightmare!!! 0 stars!! Don’t stay there!!!
Stayed 8 nights in Dec 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
I won't complain...
It offers full size refrigerator and two burner stove. With Walmart within a mile so it's Good property for someone in transition.
Stayed 7 nights in Nov 2018

8/10 Good

Gilberto, Puerto rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was situated perfectly, near to Florida mall, near to Walmart, restaurants, not far from Mall of Millenia,
Stayed 7 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could use better furniture but great space and room
Stayed 7 nights in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Ever Hotel!!...Don't book it...
Worst Ever Hotel. No Staff seen throughout multi-days stay!

4/10 Poor

Lily, NYC

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
Dirty, grimy and did. It feel safe. Upon entering the room found roach on table. Room smelled clean but was old and not updated in any way. No amenities and felt more like and old apt complex than a hotel.
Stayed 7 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Not the nicest place I've ever stayed in, but it filled the need and I have no complaints.
Stayed 2 nights in Dec 2017

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
YOU MUST ARRIVE BETWEEN 3-7pm OR FORGET IT!!!
My flight was late getting in. After getting car and driving there, I arrived at 01:45. The address was on Presidents Dr and there was NO SIGN FOR THEIR ENTRANCE. After trying several lanes in the dark, I found the place. No sign to office. Got to main entrance and IT WAS LOCKED AND CLOSED!! YOU MUST GO TO THE BOTTOM OF HOTELS.COM description to see that CHECK IN is ONLY from 3:00-7:00PM. Lesson learned. With young people hanging outside at 2PM, I did not feel safe. Parking was jammed so if the guests had friends over, good luck on finding a place to park. All in all, with what I saw..... I'd never have booked there.

2/10 Terrible

HILDA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Room was disgusting, had a horrible smell. I had asked for a double bed and they had a queen bed reserved for me. Not good for 2 adults and a child. Good thing that hotels.com was able to get me a full refund.
Stayed 1 night in Dec 2017

2/10 Terrible

Gloria, Rivervew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in near parks but room was outdated/ old and broken furniture/cabinets carpet was filthy. there was cockroaches everywhere.
Stayed 2 nights in Dec 2017

2/10 Terrible

Lisa, spring hill florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
The people that stay at this place live in this hotel we had 3 people who stay there try to sell us merchandise, I was offered to buy drugs in the elevator. Rooms were horrid we slept in our clothes and left in the middle of the night it was so bad. I will never recommend this place!
Stayed 2 nights in Dec 2017

8/10 Good

Savana

Liked: Staff & service
Stayed 1 night in Dec 2017

2/10 Terrible

Vipul, GA

Disliked: Cleanliness, property conditions & facilities, room comfort
Holiday Spoiler
I m highly disappointed by seeing the hotel room...all smoke...lots of bugs and cockroaches in the room even in the refrigerator...room stinks badly...it seems they put lots of bleach to hide bad smell....I was not able to stay there....but had to stay due to peak season.
Stayed 8 nights in Nov 2017

4/10 Poor

phedra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't Stay Here!! Terrible!!
If you don't mind a lot of noise until round midnight and sleeping with bugs, then you might like it here. This hotel is in bad condition and is bug infested. I bought bug killer and had to spay the room ever day! If I had not been committed to this hotel and tied down by working, I would have left!! Terrible, Terrible, Terrible!!
Stayed 20 nights in Oct 2017

2/10 Terrible

Dena

Disliked: Staff & service, property conditions & facilities
Hotel Requies a MAJOR Renovation
Friendly staff that did the best they could but the property NEEDS a major renovation. The room was clean but the carpeting is old, bathroom tissue holder broken, peeling paint on the door and sink required to be fixed. Stayed one night only because this hotel had electricity after hurricane Irma while most in the area did not. I would NOT bring my family here.
Stayed 1 night in Sep 2017

2/10 Terrible

Moe, Miami

Disliked: Cleanliness, property conditions & facilities, room comfort
Hurricane Irma
When I got to the place, no one was there to check me in.
Stayed 1 night in Sep 2017

2/10 Terrible

Mike, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware !!!
In Town Suites is populated by pimps, prostitutes and drug dealers STAYED AWAY !!!
Stayed 2 nights in Sep 2017

8/10 Good

wriha

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
STAY
the room and everything was good as per the price but they had a lot of cockroaches. Cleanliness is required.
Stayed 7 nights in Jul 2017

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Need to improve....
The air conditioner and the hot shower was good, but the place is not for tourists. The employes where nice and very attentive. The halls always smell bad and were dirty. They only clean once a week and never change towels. The room had cockroaches, the dresser was broken and the bed was uncomfortable and with bed bugs. Was the worse experience in hotel that I had. Please dont recommend this place, until they improves all those things.
Stayed 9 nights in Jun 2017

2/10 Terrible

MORO, Fl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deplorable Condition
The exterior of the building and its surrounding look ok, but the room I stayed in was in a deplorable condition. The floor carpet had an awful smell which was unbearable. Alot of roaches kept running all over the place including the kitchen, cupboard and bathroom. The couch was so dirty. I didn't even sit on it for a second. This was highly unsanitary. The window curtains weren't properly attached as a number of rod are missing. I almost leave before the expiration of my time. This was a very bad eperience for me. There's a lot of room for improvement.
Stayed 17 nights in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended except for the adventurous
The location and price are the only good things about this property. It is an older, extremely used extended stay/residential property which advertises "complete kitchens," but doesn't include any cookware or silverware. Housekeeping is limited to once a week, and if you leave anything personal on any item that would normally be tidied, like the bed, that item will not be touched. The towels provided are of the type used at car washes, and no hair dryers are available, so remember yours or purchase some before you stay. Onsite staff is limited and only available during limited hours, so if you have problems with the room outside of these hours, you will most likely wait quite a while before anything will get done. If you're on a tight budget and don't mind not having any conveniences, then this place will work for you. If you live for conveniences, you'd do better to find an established hotel chain.
Stayed 7 nights in May 2017

2/10 Terrible

Claudia

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible
The most ghetto and disturbing place I ever stayed! And expensive! Please remodel this place. Or charge $10 per night! Horrible Place!

2/10 Terrible

nelly, 8010 president drive orlando florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good at all, 3 weeks there it was horrible I was on 2nd floor and third floor above it was like a playground and running throwing themselves banging with no respect . it had my nerves bad I told the them at the front desk but it still continues. I'm very disappointed.

4/10 Poor

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A bit uncomfortable
The staff was nice overall, but the rooms were really dirty and need a professional cleaning. Some of the people staying there are very disruptive, there was a couple who would fight loudly and sometimes violently every.single. day. It made me very uncomfortable. Its ok for someone on a short vacation, but for anyone staying longer for work, I would not recommend this extended stay, there are others in the area that are much nicer, without screaming people.

4/10 Poor

MIcheal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If money is the only object.........
Caveat emptor, this is a low, low budget extended stay, not really a hotel (and frankly it's not that low cost when all things are factored in). Very limited front desk hours for check in (and out), only weekly housekeeping (and none the first week, so I checked in on a Friday but housekeeping was only on Tuesday which meant I got no fresh towels or room vacuumed for the 8 days I was there and wouldn't have for another 2 days if I'd stayed.), and if you have any issues or problems the answer is always: "This is an extended stay. That's just the way it is." No pillows for the pullout? "This iis extended stay. Go buy some". No plates, cups, pots, pans, cutlery, or any kitchen wares at all (Why advertise a kitchen but not loan or rent the tools to use it!!!)? "This is extended stay, go buy some." Couch is so lumpy it is impossible to sit on (the couch was so bad I'm sure it would not even be picked up by anyone if left curbside. Charities wouldn't take it, and homeless people would lie down next to it, not on it. I'm not joking.)? "This is extended stay". Bugs in the bathroom? "This is extended stay, I'll have someone check it out next week." I have stayed in cleaner hostels in third world countries. Staff is very nice, but obviously instructed to play off any concerns with the extended stay line, so it's a pretty low stress job since they don't actually have to worry about customer service! If money is paramount and you don't require clean, this is an option.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of an office park, unsafe, not clean
To be honest, you get what you pay for. This is a low-budget extended-stay motel located in a questionable area of town and there are some serious health and safety issues present. I was in town for a brief stay; though I was not comfortable with the lodgings, I did have to stay there for one night. I went to Walmart and bought a blanket (given the holes and stains on the coverlet and walls), but I still woke up with a rash all over. There were roaches and ants in the bathroom and people sitting/laying in the halls. Some of the electrical outlets didn't have covers, which is unsafe. Some people are housing animals there; laws don't specify that they be identified as service companions--I understand and appreciate the reasons behind this, but in the end the uncertainty raises questions in this close environment, even for someone like me who has worked with many animal shelters and rescues. The staff was helpful and friendly, but only available between 11 AM-7 PM. In the end, I appreciate the kindness and courtesy of the staff; even when I was very shaken up by the situation after leaving, they were patient and as helpful as they could be. There is a shopping center with a Walmart and many other stores just nearby. Perhaps this isn't the best place for a vacation/short stay location, but it may meet the needs of extended-stay residents in the Orlando area who are on a tight budget getting to know the city and finding a permanent place to live.

2/10 Terrible

jonathan, Yorkshire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreadful disgusting hotel
Awful place. Shouldn't be offered by Expedia. No staff on duty after 7pm - nightmare trying to get into my room after a fifteen hour journey. Disgusting dirty and depressing place which should advertise as if a standard us chain proposition which it isn't. Avoid it like the plague.