Ratings based on 981 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
69% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Posted Jun 29, 2015
It was the worst place I've ever stayed at it was disgusting
1 out of 5
by A verified traveler

Nightmare hotel. Run as fast as you can.

Posted Jun 24, 2015
Crestwood of Orlando UCF was the worst hotel I have ever been in. It was filthy and the bedroom stunk to high heavens of dirt and body odor. Do not go there if you are looking for anything other than a seedy motel that is dirt cheap.
1 out of 5
by A verified traveler from new jersey

Close to UCF for Grad Ceremony.

Posted Jun 9, 2015
Pros: Leaving.
Cons: Everything.
Location: Location was all this place had going for it.
No one at front desk for 15 minutes. Booked 2 beds, given only one. Scary people everywhere, inside and out. Worn out furniture, bugs, overall seedy hotel.
1 out of 5
by A verified traveler from fort myers

the most diry hotel, lock of hygiene

Posted May 26, 2015
Pros: no comment
no staff after 11 pm. my room key could not open the lobby's entry door. broken furnitures, rest of food inside the drawer, no tv remote control, i found a lizard walking trought the bed, only one cup, only one big towel, i do not think the houskeeping does any room cleaning, horrible experience!!
4 out of 5
by A verified traveler


Posted May 16, 2015
Not good my experience the hotel need to clean the inside and outside area.
2 out of 5
by A verified traveler from Tallahassee, FL

Hotel management does not take responsibility.

Posted May 15, 2015
Pros: The location of the hotel was great. It was close to the University and restaurants.
Cons: The general manager and the bad odor on the second floor once you get off the elevator. To hire more housekeepers.
Location: Close to the university and the variety of restaurants.
Crestwood Suites Booked room on February 28th. Arrived at the hotel on May 7th at 12:30pm (Crestwood Suites of Orlando). Was informed that check-in was at 11:00pm and that no rooms were available (housekeeping were cleaning rooms) Was told we would be in rooms 142 and 147 when we return at 3:00pm. We came back to the hotel around 3:30pm and the rooms were still not available. The front desk person told us it would be another hour before our rooms would be available. Mind you that my mother was with us. The road trip cause my mother feet to swell and she need to elevate her feet but was not able to do so in her room. We returned to the hotel to completely check-in around 7:00pm. The young lady asked for my credit card stating "I need to see the card you reserved the rooms with" not thinking she was charging my card. I told her we were paying with cash and paying separately and then she proceeds to tell me, my credit card had already been charged for one night for both rooms. She used my credit card for the cost of the second night and my brother used his card for the cost of the second night. Rooms was reserved two month through Expedia...we were told that Expedia did not know their room capacity when they reserved our rooms. And that Expedia overbooked them. They were trying to indicate to us they we were being upgraded ( which was not true).
3 out of 5
by A verified traveler

Cheap, close to UCF

Posted May 13, 2015
Pros: It was close to the university.
Cons: The whole place is in need of a serious overhaul. I should have paid a little more and stayed someplace nicer.
Location: Lots of restaurants. There is a noisy college bar nearby.
We stayed here to attend a graduation ceremony. We had reserved a Queen room, but they first tried to put us in a Full room that hadn't been cleaned. Then they moved us to another Full room that was technically clean, but in sad shape. They finally put us in a semi-acceptable Queen room, which we tolerated for the one night we needed it. It seems like it's more a hotel for people who can't afford an apartment.
3 out of 5
for Everyone
by A verified traveler from Jacksonville, FL


Posted May 12, 2015
Pros: The two biggest reasons for choosing this hotel were location relative to UCF and price (<50 bucks per night).
Cons: The area immediately adjacent to the hotel was kept picked-up, but they are surrounded by areas that are full of trash.
Location: Well, UCF is right down the road. Close proximity to the 417 toll road that can take you anywhere in the Orlando area quickly.
Check-in required going to the office a couple of times until someone was at the desk. Staff was pleasant and accommodating.
1 out of 5
by A verified traveler from fort lauderdale, FL

Cheap hotel

Posted May 11, 2015
Did not have 2 double beds as I had booked weeks before. Managed to find a room with a bed and sofa bed, did not have enough sheets for sofa bed, no pillows, no cover. Also no towels. Keys had to be rekeyed every day. Staff were not pleasant, not helpful, rooms smelled badly, 1only plate, cup, no glass. I stayed at this hotel 4 years ago and it was a lot better. Would most definitely not stay there again.
3 out of 5
by A verified traveler from miami fl

Posted May 11, 2015
Pros: staff
Cons: everithing
Location: not bad
it was ok found roaches in the bath and kitchen refrigirator kept everithing cool not cold parking was complicated at night do to the knight library place people were parking there had to park far from the entrance door only 2 towels for a 4 person group no soap electrical outlet did not work almost. i want a refund