Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
82% of guests recommend
4.0 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice in larger suites, not single room

Posted Aug 12, 2014
Pros: The larger suites are the only suites I recommend to anyone.
Cons: Floor plans of the rooms, especially the single rooms.
Location: Very good location near most of the Orlando activities and theme parks.
The single room is what my wife and I had. It was nice at first but the way the floor plan is, the multi room suites surround the single room suites. With very thin walls and connecting doors, the sound carries from the larger suites to the smaller suites. Your bed is directly beside both the front door and the connecting door. The shower and the bath tub are both inside the bed room, not in their own room. The staff is accommodating, but if there was better planning and maintenance before hand, situations like mine would not have happened. A large family from overseas was next door and was very loud, so they moved me and my wife to another single room. This time the neighbors were quite but the AC was very noisy making it hard to sleep so they moved us once more but upgraded us the 2 room suite. This was much nicer and more comfortable with 2 bedrooms, baths, a living room and a full kitchen. Very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Fl.

Great place.

Posted Aug 10, 2014
It was why more than I (Don, not Dan) expected. Everyone was friendly. Room was really nice. Only negatives was restriction on AC temperature, and check out time too early. Thanks for a nice stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2014
The room was good the only thing wrong with it was the AC making a lot of noise
3 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Nice Facility

Posted Jul 28, 2014
Pros: The location of the hotel is ideal
Cons: The front desk receptiveness
Location: Quick access to the Interstate. Allowing easy access to the parks, outlet malls. Very good restaurant selection near by.
I was at the facility for two nights. The front desk personnel were not very receptive upon arrival. It was late evening. The parking can be a stickler to get near your room. The studio room was very nice. The studio layout is not conducive to quietness in that the head of your bed is right at the door; allowing for all outside noise comes right in with you. Or should I say it was in the building I was assigned. The checkout was smooth, once the desk clerk understood that the room was already paid for via Expedia.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2014
It was close to all the Disney playgrounds and was a very comfortable room.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Juan Puerto Rico

Beautifull hotel, and good location, very clean

Posted Jul 24, 2014
We enjoy all facilities and the family were so happy
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

”I'll be back!”

Posted Jul 21, 2014
Excellent place to have your family stay while enjoying Orlando. My family enjoyed the pool, jacuzzi, water slides, volcano waterfall, and the play ground. The room was excellent! Fully furnished two bedroom with a full size living room, kitchen, and a washer & dryer. Master bedroom was very spacious king bed & master bathroom was breath taking. Jacuzzi tube, walk-in shower, and his & her sinks. My family and I will be back, very soon.
4 out of 5
Recommended
for Families
by Erika from tamarac

housekeeping

Posted Jun 2, 2014 on Hotels.com
Our 2 bedroom suite was pretty nice, it looked like a 2/2 apartment. very clean & comfortable. however, i was dissappointed when the first night after we came back to the suit, the beds were no made, and the suite was not cleaned. after my check out I was advised at the front desk that they do not clean the rooms if the stay is less than 8 days. However they do clean only as per the guess request and there is a charge for the housekeeping service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Beautiful room

Posted Jun 1, 2014
Beautiful room...pool was nicer in pictures online...Overall will stay again if needed
3 out of 5
Recommended
for Getaway With Friends
by Roger from Tampa

Posted May 30, 2014 on Hotels.com
They make you give your credit card and hold a $250.00 deposit and they make you take an inventory of your room. If you miss anything they will deduct it from your deposit. This is a very tacky and horrible system they have. Four days later and I still have not had my deposit released back to me. When I told them what was missing from my hotel room inventory, they just threw the items on our bed. The female staff were not pleasant at all. If it wasn't for these issues, I would make this hotel my preference for every trip. They definately lost a potential regular customer.