Thank you for your positive feedback! We're glad to hear that you found our place nice and our staff welcoming, all at a reasonable price. We appreciate your recognition and hope to see you again soon for another pleasant stay with us.

Thank you for taking the time to review your stay with us. We're pleased to hear that you found your room clean and comfortable. Our team puts a great effort into maintaining the highest standards of cleanliness and guest satisfaction.We note your remark regarding feeling a bit uncomfortable, and while you didn't specify the details, we take your comfort very seriously. If there's anything specific about your stay that you'd like to discuss further, we encourage you to give us a call at 863-424-6099. We're here to listen and address any concerns you may have, ensuring a more enjoyable experience for your future visits.Thank you again for choosing us, and we look forward to the opportunity to make your next stay even better.

Thank you for taking the time to share your experience at our hotel. We're glad to hear that your overall stay was pleasant, but we're sorry to hear about the inconveniences you encountered.As a pet-friendly hotel, we strive to make all our guests, including our four-legged ones, feel welcome and comfortable. Our pet-friendly rooms are indeed located on the first floor to accommodate our guests and their pets more conveniently. We understand, however, that this can sometimes lead to unexpected smells in certain areas, and we apologize if this affected your stay.Regarding the smell near the ice machine, we sincerely apologize. We aim to maintain a clean and welcoming environment for all our guests and regret that we missed the mark during your visit. We appreciate you bringing this to our attention, as it helps us to improve our services. Please rest assured that we will be looking into more effective ways to ensure that all pet owners clean up after their pets to prevent such incidents in the future.Thank you once again for your feedback. We hope to have the opportunity to welcome you back for a more pleasant and enjoyable stay.

Thank you for your fantastic 5-star review! We're delighted to hear our location served you well and made it convenient for you to access everything you wanted to do during your stay. Our team strives to provide a welcoming and comfortable environment that's just a stone's throw away from the best attractions and activities in the area.We appreciate you choosing to stay with us, and it would be our pleasure to welcome you back for another excellent experience. If there's anything more we can do to make your next stay even more memorable, please let us know.

We regret to hear you decided not to stay with us based on the situation in our parking lot. The individuals you observed were most likely the lawn care company employees, who store their equipment and vehicles at the rear of the adjacent strip mall where they have an office, or construction crews who are our guests while working on projects in the area. Their presence late afternoon into the evening time is typical as they return from their day's work.We ensure all guest vehicles are registered at check-in to maintain security and comfort for everyone staying with us. Our layout, requiring passage by the front office for access, further enhances this security measure.We take the security and comfort of our guests very seriously, employing measures like registering all guest vehicles at check-in. It's unfortunate you felt uncomfortable, leading to your decision not to check in, especially given the misconceptions about the people in the parking lot.While we respect your decision, we stand by the safety and security of our property. Should you reconsider, we're here to offer the comfortable and value-driven experience we're known for.

We're delighted to hear about your satisfaction with the cleanliness of your room. Our housekeeping team works diligently to ensure every guest enjoys a clean and comfortable stay. Thank you for taking the time to acknowledge their efforts. We look forward to welcoming you back for another spotless experience!

Thank you for taking the time to rate your stay with us. We're glad to see that you had a generally positive experience, and we aim to turn that 4-star rating into a 5-star experience the next time around. If there are specific areas where you felt we could improve, please don't hesitate to share. Your feedback is invaluable to us as we continue to enhance our service and facilities. Looking forward to welcoming you back soon!

Thank you for your kind words about Frankie; she indeed is a valued member of our team, and we're delighted she made such a positive impression! Regarding housekeeping, to maintain our commitment to providing excellent value, we schedule room cleanings for stays of four days or more. However, we are always ready to provide extra supplies or amenities upon request at our front desk, available 24/7. We appreciate your understanding and feedback, which helps us balance quality service with value for our guests.

We received your review and wanted to address your concerns. Our records show that upon check-in, there was a request to cancel your reservation due to an early job completion. As explained, our cancellation policy is in place to manage last-minute booking changes, which unfortunately didn't allow for a refund at that time.Regarding the room condition, we made efforts to accommodate your standards by offering an alternative room, which you initially accepted. We're sorry to hear you ultimately chose not to stay. We always encourage guests to connect to our complimentary Wi-Fi for any potential cellular service issues in the area.We strive to offer a straightforward and quality experience for all our guests, and we regret any misunderstanding that occurred during your brief visit. We'll take your feedback as an opportunity to review our guest service procedures.

Thank you for your fantastic review! We're thrilled to hear about your positive experience with our front office team and the cleanliness and comfort of our rooms. It's our top priority to provide exceptional customer service and ensure every guest enjoys a clean and cozy stay. Your compliments to our housekeeping staff are greatly appreciated, and we'll make sure to pass along your kind words.We look forward to welcoming you back for another outstanding stay at our hotel. Thank you for choosing us, and see you again soon!

Thank you so much for your glowing review! We are thrilled to hear that your stay with us was to your satisfaction. Knowing that you found your room clean and comfortable truly warms our hearts and reinforces our commitment to maintaining high standards.We're equally pleased that our staff and management made a positive impact on your experience. Our team strives to provide a welcoming and supportive environment for all our guests, and your kind words affirm their dedication.Hearing that you consider us the best value for your money in Florida is the highest compliment we could receive. We're delighted you're planning to return next year, and we look forward to welcoming you back with the same warmth and friendliness you experienced during your recent stay.Thank you once again for choosing our property for your stay in Florida. Your satisfaction is our priority, and we're so glad we could provide you with a memorable experience. See you next year!Warmest regards,

Thank you for taking the time to share your feedback regarding your recent stay with us. We're pleased to hear that you found our staff extremely friendly, helpful, and courteous, and that the quietness and comfort of your room met your expectations.We sincerely apologize for the issues you encountered with the cleanliness of your room. We want to assure you that comforters are indeed washed between guests, but it appears the one in your room may have had stubborn stains that required additional spot cleaning, which unfortunately may have been overlooked by our housekeeping team. This is not up to our standard, and we are addressing this oversight immediately to ensure it does not happen again.Regarding the bathroom, the marks around the non-slip strips in the bathtub are actually adhesive flakes that can separate from the strips after cleaning. We understand this can be concerning, and our team is currently investigating and looking for a solution to prevent this issue in the future.We also want to clarify that our floors are mopped between guests and during all housekeeping services. However, your feedback indicates that there may have been a lapse in our cleaning process during your stay. This is being taken very seriously, and we are implementing measures to ensure our cleaning protocols are rigorously followed to prevent such incidents.Your safety and comfort are our top priorities, and we are deeply concerned about the pill you found on the floor. This is a serious issue, and we are reviewing our cleaning procedures to ensure a more thorough inspection of our rooms.While we're glad to hear you would consider staying with us again due to the comfort and quietness of our accommodations, we understand that there is room for improvement in our cleanliness standards. We are committed to making the necessary improvements to provide a better experience for all our guests.Thank you once again for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and demonstrate our commitment to your comfort and satisfaction.

Thank you for taking the time to leave us a 4 out of 5 review. We appreciate your straightforward feedback, acknowledging that your experience with us was "OK." While we're glad to hear that your stay met your basic expectations, we recognize the importance of not just meeting but exceeding our guests' experiences.We're continuously striving to enhance our services and facilities to ensure every guest enjoys a memorable and comfortable stay. Your feedback is crucial in guiding our efforts to improve. If there are specific areas you believe we could improve upon or particular amenities you felt were lacking, we would greatly appreciate your insights.Our goal is not just to meet the standard but to create an exceptional experience for all our guests. We hope to have the opportunity to welcome you back and to elevate your experience from "OK" to outstanding.Thank you once again for choosing to stay with us, and please feel free to reach out with any further comments or suggestions.

We're truly sorry to hear about your experience with the bathtub during your stay. Please be assured that our bathtubs, including non-slip strips, are cleaned meticulously between each guest and receive regular housekeeping attention. It's important to note that over time, the cleaning solutions we use can make the non-slip strips become semi-transparent, revealing the adhesive beneath, which might be mistaken for dirt. This, however, does not compromise the cleanliness of the tub. We understand how this perception might have affected your comfort and shower experience. Thank you for bringing this to our attention, and we appreciate your feedback as it helps us to improve our guest experience.

Thank you for your wonderful review and for choosing to stay with us multiple times! We're delighted to hear that you appreciate the care and effort we put into maintaining our hotel. It's rewarding to know that the comfort of our beds and pillows contribute to a restful night's sleep for our guests. We take great pride in our property, and despite its age, we strive to offer a clean, comfortable, and affordable experience for everyone who walks through our doors. Your satisfaction and continued patronage mean the world to us, and we look forward to welcoming you back for many more stays in the future.

Thank you for taking the time to share your review. We're pleased to see that you had a positive experience overall during your stay with us. It's always our goal to provide a comfortable and enjoyable visit for all our guests.While we're glad to see a high rating, we understand that there's always room for improvement. We'd love to hear more about your stay and any specific areas where you felt we could do better. Feedback from our guests is invaluable as it helps us to enhance our services and ensure that future stays are even more satisfying.We look forward to welcoming you back and hope to earn that extra star on your next visit by exceeding your expectations in every way possible.Warm regards,

Thank you for your feedback. We're addressing the concerns you raised about cleanliness and odor with our team to ensure our standards are fully met. We aim for every guest's stay to be comfortable and welcoming, and we regret any inconvenience you experienced.We value your input and are working on improvements. Should you choose to stay with us again, we're committed to providing a better experience. For any further assistance or to discuss your stay, please contact us directly.

We're delighted to hear that you found our staff helpful during your stay! Regarding the pool area, we understand the desire for loungers and a hot tub. Unfortunately, due to a mix-up, the loungers we ordered weren't available during your visit. However, we're pleased to inform you that the correct ones have now arrived. As for the addition of a hot tub, while we see the appeal, our space limitations and commitment to maintaining value-based accommodations have guided our current amenities. We appreciate your feedback and hope these enhancements improve your next stay with us.

Thank you for taking the time to share your review and for acknowledging the pleasant service provided at check-in, as well as the cleanliness of our rooms. We're glad to hear that you found the bed comfortable and hope it contributed to a restful stay.We apologize for any discomfort caused by the strong chemical smell you noticed. This odor is from our industry-leading ozone technology cleaning system, which we use to thoroughly clean and sanitize each room before guest arrival. This system ensures the highest level of cleanliness and safety for our guests, although we understand that the scent can be strong immediately after use.Please be assured, the smell dissipates quickly, leaving the room sanitized without lasting odors. We appreciate your understanding and patience as we prioritize health and safety through this advanced cleaning process.We hope this explanation helps, and we look forward to the opportunity to welcome you back for another stay, aiming for a full 5/5 experience next time.Warm regards,

Thank you for taking the time to rate your stay with us. We're glad you had a positive experience overall and appreciate your feedback. If there's anything specific we can improve upon for your next visit, we'd love to hear from you. Looking forward to welcoming you back soon!

Thank you for taking the time to share your feedback, Gina. We're glad to hear you found the bed comfortable and appreciated the functioning air conditioner and the ability to open a window for fresh air. We understand that the aesthetics of our rooms did not meet your expectations, and we're sorry to hear that the colors and design did not provide the tranquil and welcoming atmosphere you were hoping for. We're also concerned about your experience with the bedspread and our front desk staff's demeanor. We strive to provide a clean, comfortable, and friendly environment for all our guests, and we will certainly take your comments into consideration as we continually work to improve our guest experience. Thank you again for sharing your thoughts, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.

Thank you so much for your wonderful 5-star review! We're delighted to hear that you consistently enjoy your stays with us. Your recognition of our efforts to maintain and care for our hotel is truly appreciated.We take great pride in providing a great experience at a reasonable price, and it's heartening to know that this resonates with our guests. Your comments about our commitment to our property and our guests mean a lot to us.We look forward to continuing to serve you with the same dedication and care during your future stays. Thank you for choosing us and for acknowledging our hard work!

Thank you so much for the perfect rating! We're thrilled to hear that your stay with us was enjoyable and met all your expectations. Our team works hard to create a clean, friendly, and safe atmosphere, and it's wonderful to know that our efforts have made a positive impact on your experience.Your kind words about our customer service representative, Jay, are greatly appreciated. We're glad he could assist you and provide valuable information about the area. His courteous and friendly approach is a big part of what we strive for in guest satisfaction.We are delighted that you're planning to return and look forward to your next visit. Thank you again for choosing to stay with us and for taking the time to share your experience.Warm regards,The SureStay Hotel Team

Thank you for your 5-star rating! We're thrilled to see you had a great experience with us. If there's anything specific you particularly enjoyed or any feedback you'd like to share, we'd love to hear it. Your satisfaction is our top priority, and we hope to welcome you back soon for another excellent stay at SureStay Hotel. Thank you for choosing us!

Thank you so much for your wonderful 5-star review! We're thrilled to hear that your check-in experience with Frankie was exceptional. It's always our goal to provide fast, friendly, and hassle-free service, and it's great to know that we hit the mark for you.Your kind words will definitely be passed along to Frankie. Positive feedback like yours serves as an encouraging reminder of our commitment to excellent service.We hope to welcome you back soon for another seamless experience at SureStay Hotel by Best Western Clermont Theme Park West.

Thank you for awarding us a perfect score! We are thrilled to see that you had a wonderful experience at our hotel. It's always encouraging for our team to receive such positive ratings.We hope to have the pleasure of welcoming you back again soon for another great stay at the SureStay Hotel by Best Western Clermont Theme Park West.Warm regards,

Thank you for awarding us a perfect score! We are thrilled to see that you had a wonderful experience at our hotel. It's always encouraging for our team to receive such positive ratings.We hope to have the pleasure of welcoming you back again soon for another great stay at the SureStay Hotel by Best Western Clermont Theme Park West.Warm regards,

Thank you so much for your perfect rating and kind words about our hotel. We are thrilled to know that you appreciated our well-kept location. Our team works hard to ensure our guests have a comfortable and enjoyable stay, and your feedback is a wonderful affirmation of their efforts.We look forward to welcoming you back to our hotel in the future for another great experience. Thank you for choosing to stay with us!

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and knowing that we met your expectations brings us immense joy. We look forward to welcoming you back for another exceptional stay in the future. Thank you for choosing us, and for taking the time to share your feedback!

Dear Walesia,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by our pool being out of service during your stay. Please note, the closure of the pool has been listed on Expedia since the end of September 2023 due to ongoing upgrades. Additionally, we have placed a sign in our front office at check-in to inform our guests about this.We understand how much enjoyment a pool can add to a stay, especially for children, and we regret that this was not available for your daughter. The good news is that our upgrades are now complete, and we are simply awaiting final approval from the state inspector, which has been slightly delayed due to the holiday season.We hope to welcome you back in the near future when our pool is fully operational and ready for guests to enjoy. Thank you again for choosing to stay with us, and we appreciate your understanding.Best regards,

Thank you for your excellent review and for choosing our hotel for your stay. We are thrilled to hear that our location was perfect for your needs, especially in facilitating visits to your family members. It's always our goal to provide a convenient and comfortable base for our guests' travels.We hope that beyond our location, you found other aspects of your stay enjoyable as well. Our team is dedicated to ensuring a memorable experience, and we're glad to have been a part of your trip.Looking forward to welcoming you back on your next visit to the area. Thank you once again for your kind words and for taking the time to share your experience.

Thank you so much for your fantastic 10/10 review! We're thrilled to hear that your stay with us met all your expectations and that you had such a positive experience.It's always encouraging to know that our hard work is making a difference in our guests' stays. Your kind words about our hotel and services are greatly appreciated, and we're delighted to have been a part of your journey.We look forward to welcoming you back for another exceptional stay. Thank you once again for choosing us and for sharing your experience with others.

Dear Thomas,Thank you for choosing to stay with us and for taking the time to provide a rating. We're glad that you chose our hotel for your accommodation needs.We noticed that your experience earned a 3/5 rating, and we are keen to learn more about how we could have made your stay better. We're committed to providing our guests with the best possible experience, and your feedback is crucial in helping us understand where we can improve.If there were specific aspects of your stay that did not meet your expectations, we would appreciate it if you could provide us with more details. Your insights are valuable, and we aim to use them to enhance our services and facilities.We hope to have the opportunity to welcome you back in the future, where we can exceed your expectations and provide a stay that reflects the high standards we strive for.Warm regards,

Thank you for staying with us, Douglas, and for sharing your review. We appreciate your comments about the comfort and cleanliness of your room. We're glad to hear that these aspects of your stay were to your liking.Regarding the ongoing renovations, we are indeed in the process of enhancing our property, including installing crown molding and planning for a repaint. Our aim is to provide an even better experience for our guests, and we thank you for your understanding as we make these improvements.We also want to clarify our checkout policy. Our emphasis on the 11 AM checkout time is to ensure that our housekeeping team can efficiently manage their schedule, which begins shortly after this time. This process includes room inspections by our front office staff to facilitate the release of security/incidental deposits and prepare the rooms for cleaning. We aim to avoid any late checkout fees unless absolutely necessary, and we appreciate our guests' cooperation in helping us maintain this efficiency.We apologize if the communication regarding checkout time seemed a bit rigid. Our intent is always to be clear about policies while also being accommodating to our guests' needs. Your feedback is invaluable in helping us improve our service.Thank you once again for choosing our hotel. We hope to see you again and have the chance to provide you with an even better experience in the future.

Thank you for your recent stay and for taking the time to leave a rating. We notice that your experience might not have fully met your expectations, as indicated by the 3/5 score. We strive to provide an exceptional experience for all our guests, and we're always looking for ways to improve.If you have any specific feedback or suggestions on areas where we could have enhanced your stay, we would greatly appreciate hearing them. Your input is invaluable in helping us understand how we can better serve our guests in the future.We hope to have the opportunity to host you again and improve upon your recent experience. Thank you for choosing our hotel, and we look forward to welcoming you back.

Dear PatriciaThank you for your excellent rating and kind words! We're delighted to know that our hotel provided a comfortable and enjoyable stay while you were visiting your family. It's always our goal to make our guests feel at home. We hope to have the pleasure of welcoming you back again soon!

Dear Terrence, Thank you for your wonderful review! We're thrilled to hear that our location was convenient for your needs and that you found the nearby food options to your liking. We always strive to provide a comfortable and accessible experience for our guests. Looking forward to welcoming you back on your next visit!

Dear Jody,Thank you for sharing your experience and for the 4/5 rating on Expedia. We're glad to hear that you appreciated our convenient location and the friendly service provided by our staff.Regarding your observation on housekeeping, we want to clarify that in order to maintain our commitment to value, our policy is to provide full room service for stays of four days or more. However, as you mentioned, we are always ready to provide fresh towels, toilet paper, and any other supplies upon request at the front desk. This approach helps us keep our prices competitive while still ensuring the comfort and convenience of our guests.We appreciate your understanding and are grateful for your feedback as it helps us evaluate our services. We hope to welcome you back soon for another stay, hopefully closer to Disney and the many attractions our area offers.Warm regards,

Thank you for the fantastic 5/5 rating and for highlighting the convenience of your stay at SureStay by Best Western.We are thrilled to know that you found our location and services met your needs seamlessly. Our team works hard to ensure that every aspect of our guests' stay is comfortable and hassle-free, so your feedback is very encouraging.Should you have any suggestions or specific needs for your future visits, please do not hesitate to let us know. We're committed to making each stay even better than the last.Looking forward to welcoming you back soon!Warm regards,

We are absolutely delighted to receive your 10/10 rating! Thank you for taking the time to share this positive feedback about your experience at SureStay by Best Western.It's heartwarming to know that we met your expectations in every aspect. Our team is dedicated to providing a comfortable and enjoyable stay for our guests, and your appreciation means a lot to us.We would love to hear more about what made your stay special. If there's anything in particular that stood out, your insights would be greatly valued. Your feedback not only motivates our team but also helps us continuously improve our services.Looking forward to your next visit. Should you have any special requests for your future stays, feel free to let us know. We're here to ensure your experience is nothing short of exceptional each time.Warm regards,

Thank you so much for awarding us a perfect 5/5 rating! We're thrilled to know that your experience with us was excellent. Our team strives to provide the best service and a comfortable stay for all our guests, and it's always rewarding to see these efforts recognized.If there was any particular aspect of your stay that stood out, we would love to hear about it. Your feedback is invaluable in helping us maintain and improve our standards.We look forward to welcoming you back to SureStay by Best Western in the near future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our hotel to be a clean and welcoming place during your stay. Our staff takes great pride in offering friendly service and maintaining a clean environment, so your compliments are truly appreciated.It's feedback like yours that motivates us to continue delivering exceptional service every day. We hope to have the pleasure of welcoming you back soon for another delightful experience at the SureStay Hotel by Best Western.

Dear Lee,Thank you for choosing to stay at SureStay Hotel and for taking the time to provide us with your valuable feedback.We're sorry to hear that your recent experience didn't fully meet your expectations. At SureStay, we strive to provide our guests with the best possible service and comfort, and it seems we fell short during your visit.While you didn't specify the exact areas of concern in your review, we would greatly appreciate any additional details you could provide. Your insights are crucial for us to understand where improvements are needed. Whether it's about our amenities, service, or any other aspect of your stay, we are here to listen and take action.Our goal is to ensure every guest has a pleasant and memorable experience, and your feedback helps us to continually enhance our services and facilities. Please feel free to reach out to us directly with any specific suggestions or concerns.We hope to have the opportunity to welcome you back to SureStay Hotel in the future and deliver a stay that not only meets but exceeds your expectations.Warm regards,

Dear Kristin,I apologize for any distress or inconvenience you experienced.The caution tape you observed at our hotel. This tape was a part of our active commitment to enhancing and maintaining our property. We were in the midst of painting our guest walkways on the ground floor to ensure our facilities remain fresh and inviting. Alongside the caution tape, we had clearly placed cones and 'wet paint' signs to inform our guests of the ongoing work. This maintenance is crucial for us to provide an updated and comfortable environment for all who stay with us.Regarding the "random people in the parking lot," it was a particularly busy weekend at our hotel due to a major under-17 sports tournament in the area as well as a few other events. Most of our guests during this period were families attending the event. Our parking lot was indeed busy as we were at full capacity, with our staff efficiently managing over 40 guest check-ins within a few hours. I understand your concerns about the safety of your small child, but please be assured that the safety and security of our guests are always our top priority. Our property is well-lit, with 24/7 CCTV monitoring of the front office, walkways, and parking lot. Additionally, all vehicles entering our premises pass by our 24/7 manned front desk, and we record car information from all our guests at check-in to maintain high security standards.As for your comment about not being able to reach us by phone, I have reviewed our phone records and found no missed calls from the number associated with your reservation. In some instances, guests may use incorrect numbers sourced from the internet, leading to such communication issues.Regarding your no-show charge, it was applied because we did not receive any cancellation or change request from you. We reserved your room, expecting your arrival, and unfortunately had to turn away potential guests due to our full capacity. Had we been informed of your decision not to stay, we would have considered your situation, even with a non-refundable reservation.I hope this response clarifies the situation and sheds light on our hotel's practices and commitment to guest safety and satisfaction. Your feedback is valuable to us, and we will continue to use it to improve our services and facilities.If you have any further concerns or questions, please feel free to reach out to us directly. We hope to have the opportunity to welcome you in the future and provide you with a comfortable and secure stay.Warm regards,

Dear Shawn,Thank you so much for your fantastic 5-star review! We're delighted to hear that our staff, particularly Frankie, made such a positive impact on your stay. Your kind words and appreciation mean the world to us and are a huge motivation for our team.Frankie, along with the rest of our staff, is dedicated to providing the best possible service to our guests, and it's wonderful to know that their efforts are recognized and appreciated. We will make sure to pass on your thanks to Frankie!We're looking forward to welcoming you back to SureStay by Best Western Clermont Theme Park West for another great experience. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Best regards,

Dear Addie,Thank you for taking the time to leave us an 8/10 rating on Hotels.com. We're glad to know that your stay with us was largely positive. However, we are always looking to improve and would appreciate any specific feedback you might have that could help us turn your next stay into a perfect 10/10 experience.Your satisfaction is our priority, and we're committed to ensuring every guest has the best possible experience at our hotel. We hope to welcome you back soon and aim to exceed your expectations on your next visit.Warm regards,

Dear James,Thank you for awarding us a perfect 5 out of 5 rating on Expedia! We are thrilled to hear that you had such a positive experience with us. Your satisfaction means a great deal to our team, and it's rewarding to know that our efforts are resonating with our guests.If there's anything we could do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back to SureStay by Best Western Clermont Theme Park West in the near future!Warm regards,