Ratings based on 362 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
75% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice, comfortable hotel

Posted Aug 5, 2014
I stood 9 days, everyone was polite, service was quick. Only suggestion is they should upgrade the continental breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from New york

My florida vacation

Posted Jul 16, 2014
It was okay the room was a lil dirty but staff took care of that quick besides the tv being an old tv and not being able to connect a ps3 or anytbing to it my staff was good and the breakfast they shud change it they served the same thibg all 7 days straight
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Good price for what you get

Posted Jul 4, 2014
Pros: The price, the amenities that were working
Cons: Fixing amenities in a timely manner. Better continental breakfast!!!! Watch how your staff washes the area down. Gross!!
Location: 15-25 min away from everything. We ate oon the strip, went to the outlet malls, universal, seaworld, wet n wild
Pros: cheap, close to shopping, eating, Disney, Universal. Free laundry, nice pool and bar, refrigerator and microwave in room, bbq pit a few feet away to grill, staff was courteous and friendly cons: workout room was down the whole time we were there, the pool needed serious cleaning, you could feel the springs in the bed as you slept, continental breakfast was terrible (no fruit half the days, watered down oatmeal, terrible coffee, on top of it all the last day we witnessed the staff wash the inside of the trashcan in the area then wipe down the toaster oven. No more breakfast for us!!), laundry room 2 of the dryers were broken
5 out of 5
Recommended
for Everyone
by A verified traveler

No problems whatsoever with lots of perks!

Posted Jul 4, 2014
Pros: clean, location, pool
Many restaurants, stores and activites up and down Vine street. Bed was comfortable and clean. Cable had 3 HBO's and a Showtime. Parking, wifi, lighting and staff were all great. Loved the a/c and shower pressure, temps. Pool was good. Breakfast was a joke. A 2 minute walk gets you to the "resort" which is free to use with 2 pools, tiki bar, tennis court, picnic areas and a cheap buffet breakfast. Theme parks are 20 minutes away. Micro/fridge, desk, 2 sinks, iron & board, armoir, sofabed and nightstands all make the room comfortable. Never heard traffic or guests noise. Fantastic stay!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Mayberry, NC.

Very clean hotel!!!

Posted Jun 29, 2014
We spent a week here at this hotel and we enjoyed it. The room was very clean! Breakfast was what you would expect for a meal. We encountered 2 breakfast hosts during our stay: the lady with glasses was super friendly and kept everything replenished and clean! The other lady never spoke to us and we only seen her when she would walk out to talk on her phone. Pool was great and not crowded! They amenities at the resort were great as well, my son enjoyed the basketball court! The only thing they need is ice machines. However we will definitely be coming back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for à big family but don't expect luxury

Posted Jun 24, 2014
Good place to stay close to Walt Disney World with breakfast, but you might be asked to change your own lightbulbs.
1 out of 5
by A verified traveler from Michigan

Bad place to stay.

Posted Jun 24, 2014
The hotel room was not very clean and the staff had a hard time understanding and speaking English. Had a very hard time just getting clean towels.
1 out of 5
Recommended
for Families
by Karen from Kissimee, Fl.

Worse room ever!!!!

Posted May 28, 2014 on Hotels.com
Upon arriving we found a HUGE ball of tangled hair on the floor right in the middle of the floor! THEN there was a dead fly in between two pillows on the bed!!!!! Next day I called the front desk for an ice bucket and they said they did not supply ice buckets, but that they would bring me ice. Waited 45 min. Had called twice! Had to leave, but when I came back that evening, there was the ice in the sink, of course, melted!!!!! Took the hair, the fly to front desk, said they could not do anything because we had booked with a third party!!!!! Also asked to have room cleaned and they said it would be an additional $25 per night!!!!! The whole experience was unbelievable!!!!! It was sickening!!!!! NEVER AGAIN! Stay away from this place!!!!! AND, when you book through a third party like Hotels.com, make sure you know what you are getting! Lots of surprises!!!!
2 out of 5
Recommended
by Pastor George Paulk from Oak Plantation Inn Kissimee Fla

Business nightmare

Posted May 27, 2014 on Hotels.com
The stay was very bad. no ice bucket in room, no cups to go with coffe pot to make coffee. call for lights to be fixed upon check in never came to put light in whole stay. had to pay 50.00 deposit on credit card. money returned on card 12 hors after chceck out per hotel rules posted at desk upon check in. took 4days and me threatning to call corporate to get funs back. IF NO CREDIT CARD HAVE TO PAY 100.00 Cash and get back 4-6 weeks after check out. Will Never stay at Oak Plantation inn again, and Hotel.COM NEED to check that customers are getting what they pay for and quality service when paying hard earned money to book these Hotels. Very disaaponting stay. Pastor George. New Covenant Word Ministry
2 out of 5
Recommended
for Families
by Rossie from Miami

Just the price!

Posted May 27, 2014 on Hotels.com
We taked vacations and need beds and bathroom, is just the price ! Also breakfast? Wonderful!