Ratings based on 1,877 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Nice hotel has everything you need.

Posted Aug 19, 2014
Our stay was great. Rooms were clean and comfortable. They're on the smaller side, but we were at the parks all day and only needed a place to sleep. We'd definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to the main parks

Posted Aug 18, 2014
Pros: The staff.
We had a very good experience, every body was very helpful and I will recommend this hotel.
2 out of 5
by A verified traveler from stockdale, tx

Not happy 2nd time around.

Posted Aug 16, 2014
We stayed here when our older boys now 21 &15 we younger & loved it so we brought my 6 year old. We were greatly disappointed with the service and overall stay in our room. Aside from the occasional insect on the wall, we did not have a privacy sign. We had to go out and purchase our own cups and toilet paper because they were not being replenished daily with our towels. At least we had that. My 6 year old and I hated the blankets. We don't use sheets to cover ourselves at night. At home we have down comforters so going from that to just sheets was drastic. All the hotels we've ever stayed at in his 6 short years have had actual blankets. He stayed up until almost 3 or 4 every morning because he wasn't used to this. This is probably the only child I've ever seen not excited about Disney. At the end of our trip I asked him if he wanted to come back next summer and he said he was "ok". This kid loves to stay at hotels. Its his favorite part. I'm sad to say that I could never stay at this hotel again. I thought he'd enjoy the mickey themes. He'd rather stay at a grown up hotel, and I couldn't agree more.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Value resort for sure.

Posted Aug 15, 2014
The room was always spotless however felt like a motel 6 with metal chairs around a table as the other option vs sitting on a bed. Had a few issues checking in and really felt like no one was listening to our concerns.
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

nice

Posted Aug 15, 2014
Pros: location
Cons: cleanliness in pool area
perfect location. shuttle is great. staff all very friendly and helpful. the only thing i did not enjoy was the bad odor near the pool and the pool was really dirty in the evening. i would suggest they clean the pool midday it was so gross other then that great place to stay the prices in there cafeteria were not bad at all.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2014
Was a great trip overall!! The staff was wonderful and the hotel was unique. The kids loves it.
4 out of 5
Recommended
for Families
by A verified traveler from Mexico City

Not so bad

Posted Aug 6, 2014
Pros: Friendly staff, all with the Disney smile.
Cons: The pool it´s very booring, the restaurant it´s so crowed.
Location: Close to all Disney Parks.
Perfect location! Right next to all the Disney theme parks. Room was always clean when we got back from the parks. Fun hotel to stay at!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
excellent stay, The kids loved it. We will stay here next year.
1 out of 5
by A verified traveler from florida

Very small room. AC rattled and night froze up.

Posted Jul 25, 2014
Highly disappointed. There are to many nicer hotels in the immediate area to chose from. For the price and what's offer is a disgrace.
4 out of 5
Recommended
for Everyone
by A verified traveler from rochester, ny

Very big deal with disney directly

Posted Jul 23, 2014
I planned my vacation through expedia and upon arrival found out my tickets werent in with my room when they were suppose to be, they dont give out king sized bedrooms unless youre handicapped and my room was about a quarter mile (i mapped it) from the desk in a down pour rain.