Ratings based on 1,793 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for kids.

Posted Aug 2, 2015
Beautiful hotel. Clean pool. Great atmosphere. My 8 yrs old loved it so much she rather stay in the hotel then go to the Disney park. So we ended up doing 2 days at the Disney park two days at the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leesburg, Virginia

Very pleasant hotel stay.

Posted Jul 30, 2015
5 night stay in mid July 2015 Staff and amenities superior Bathrooms in hotel room were dated, no fan, basic shower and quite small. Beds were extremely comfortable. Animals were consistently visible throughout stay and brought a calm that was much appreciated.
5 out of 5
Recommended
for Families
by A verified traveler from Austin, Texas

Eden, paradise right outside my balcony!

Posted Jul 30, 2015
Pros: Cleanliness, friendliness and professionalism of ALL staff.
Cons: I am slightly disabled, having difficulty walking long distances and from our room to the elevator to the main lobby was a long way.
Location: With the bus service constantly at our beck and call, we were able to visit all the Disney World resorts without having to pay for a taxi. Perfect!
My husband teaches English (45 years now) and includes Animal Humanities and Nature Writing in his courses. He was absolutely in heaven with our room so close to nature at its best! We loved the touches in every part of this enormous African lodge that was probably as close to real as one actually in Africa! EXCEPT, we had every comfort imaginable. As vegetarians we were pleasantly surprised at the many places to eat both in and around the lodge that served creative food that would please those of all appetites.
5 out of 5
Recommended
for Families
by A verified traveler

Perfekt schönes, freundliches und sauberes Hotel.

Posted Jul 29, 2015
Jeden Tag die Tiere vom Balkon aus zu sehen hat wirklich Spaß gemacht!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Enjoyed my stay but plan to spend time there to get full benefits
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Pete ⛵️

Trip with grandson

Posted Jul 27, 2015
We took our 2 year old grandson and his parent there so we could go to Disney Animal Kingdom. We had a view of the wonderful African animals just outside our balcony. All of us enjoyed having the view of them during the time in our room. With a 2 year old we spent a lot of time there so it was very entertaining. The only thing I would do different would be to made dinner reservation in the lodge restaurant early enough to be sure to get a table in the place we wanted. The food was good but hard getting reservation for the time we wanted. Overall we did have a magical visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience

Posted Jul 24, 2015
My family and I had a wonderful experience. It was worth every penny. I would definitely would love to stay in the same hotel again on another occasion.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel!

Posted Jul 23, 2015
Pros: Everything.
Cons: More casual dining options vs. just one location.
Location: All the theme parks.
A spectacular hotel. I had no idea that Jambo House was so much nicer than Lantani (sp?) Village. Jambo House is by far a better experience.
4 out of 5
Recommended
for Families
by A verified traveler from scotland

Beautifully themed hotel

Posted Jul 22, 2015
Pros: Views of animals and pool area
Cons: Rooms needs updating and staff more willing to meet individual needs.
Beautifully themed hotel with wonderful views of the animals. The pool is warm and ideal for children. The rooms however are small and the bathroom very compact. Disney staff are not as helpful or friendly as they used to be and Disney now seems obsessed with their IT and systems and not individual customer requirements. In terms of value, good if you want a close experience with animals, if not, this hotel no longer offers good value.
5 out of 5
Recommended
for Everyone
by A verified traveler

Unique place to stay

Posted Jul 22, 2015
Positives Fantastic hotel - atrium at Jambo house especially. Savannah view room - great views. Benefit of Disney extra magic hours. Quick service at the Mara was good with some healthier options. Nima food good but expensive if not on dining plan. Negatives - few really More remote than other Disney deluxe locations. Transport was somewhat inefficient - having stayed at Disney previously, buses seemed less frequent and took longer. The hotel pool was OK, but a little uninspiring. Finally - You cannot separate the hotel from the overall Disney experience. As UK travellers spending 2 weeks at Disney, we'd like Disney to offer more dining plan options (fewer total meals and maybe mixing quick service with a few table service options perhaps offering a deal for eating at your resort hotel).