Ratings based on 831 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Elizabeth from Cincinnati, OH

Great Family hotel!

Posted Apr 17, 2014
We loved the Art of Animation resort. It was a great place to hang out during the day and rest our heads at night. Our girls loved the Little Mermaid room. It made our stay all that much more special. There was room enough for a pack-n-play and double stroller as well as all our luggage in the room. We enjoyed having a mini fridge as well although we did have to continually adjust the temperature on it. The pools are heated which is nice on cooler evenings. The food court on property is good as well. Lots of food options to choose from. We ate there several nights. Transportation to the parks was very efficient. We never had to wait very long which was a big help when traveling with small children.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2014
Had a great experience - very nice people and very good amenities.
4 out of 5
Recommended
for Everyone
by Jessica from Lakeland Florida

Birthday extravaganza

Posted Apr 16, 2014
The refrigerator had a high pitched wine. Mattresses were hard.
5 out of 5
Recommended
for Everyone
by Bill from Charlotte NC

First time to Disney

Posted Apr 15, 2014
Pros: We enjoyed the "Drop Off" bar at the pool. It was nice to unwind and be able to watch the kid while she unwound in the pool.
Cons: Disney needs options for people with limited time. There were no online savings for a two day trip.
We enjoyed this hotel. The room was very clean (except for the grape jelly on the ceiling). The staff was helpful and friendly. The art in the complex was up to Disney standards and was not faded by the sun. Access to the Disney Parks and airport was very easy with the bus drivers. The lifeguards at the pool were very attentive.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice resort close to all the parks

Posted Apr 15, 2014
Pros: Pleasant surroundings, and staff. Convenience to parks.
Cons: Considering the size of the resort they could probably use another restaurant on site.
Location: Disney (all of the theme parks), Downtown Disney for shopping.
This is a great resort for the kids. Plenty of things for them to do including a game room, movies by the pool.
4 out of 5
Recommended
for Everyone
by Jenn from New york

Nice by small

Posted Apr 15, 2014
Overall we had a great stay but the little mermaid rooms are quite small. The walk wasn't as bad as others describe it but it makes refilling your mug a chore instead of a perk. Themes are fun ... Pools were great and Jeff at the bar is quite nice. Would consider staying here again but in a family suite instead. We are two adults and two kids ages 5 and 1
5 out of 5
Recommended
for Everyone
by A verified traveler

Animation resort

Posted Apr 14, 2014
I had a great time. The staff was friendly and helpful.
5 out of 5
Recommended
for Families
by A verified traveler

Awesome resort for young families!

Posted Apr 14, 2014
Pros: Everything!
We had a great experience! From the staff to the food, the transportation to the parks and the on site facilities...it was perfect for our family with young children (5 year olds)!
2 out of 5
Recommended
for Everyone
by A verified traveler

Value hotel that is clean

Posted Apr 14, 2014
Very sterile hotel..no charm. Very much run like a machine..
2 out of 5
by A verified traveler

Disapointing experience

Posted Apr 12, 2014
Pros: the pool was great
I got three different reservations and my spend 2 hours each day because the Disney bracelets expired. Even more we have to deal with a rude staff.