Ratings based on 1,005 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Art of Animation

Posted Aug 16, 2014
Pros: The kids loved the pool and the Little Mermaid theme.
Cons: Shuttle from main entrance/cafeteria to remote hotel rooms such as the Little Mermaid rooms. More busses, so they don't get SO CROWDED!!
Location: Buses came every 15-20 minutes to take you to any of the other disney parks. Busses can get very crowded though.
We stayed in the Little Mermaid room. It was nearly a mile walk to the cafeteria or bus pick up location. It was hard in our little ones and grandma at the end of the day, after already walking so much through the park. They could benefit from adding a shuttle service to those hotel rooms that are so far away from everything.
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Fantastic!!!

Posted Aug 15, 2014
It was amazing, staff were so helpful and friendly. The atmosphere is amazing!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2014
Excellent place to stay with family, either way you don’t spend much time in the room, you have to go to the parks and return to your room very late at night but is nice to come back to the hotel and see that is very clean and the staff is always nice to you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario

Great hotel for families

Posted Aug 12, 2014
Pros: We loved the big Nemo pool and the decor of the rooms.
Location: The location was excellent, very close to the main building and the shuttles to the theme parks.
This hotel is very family oriented, my nieces absolutely loved it and so did I. There was always lots to do and the staff were very helpful.
3 out of 5
by A verified traveler from Tulsa, OK

Ariel themed room, great concept for girls

Posted Aug 11, 2014
Pros: The pool
Cons: The food and efficiency of transportation.
Location: Everything encourages you to do all Disney all the time
This resort has a nice pool. The food like all Disney venues is lackluster. Rooms are themed around Disney animated characters- to disguise the smallness of room. We had 2 adults and 1 child in room and that was more than plenty. The benefits of staying on Disney property are about equal to staying off property. On property you have transportation to all parks (although bus service can be very slow). We stayed off property 1 night and preferred it to the resort.
4 out of 5
Recommended
for Everyone
by A verified traveler from JM

Nice hotel close to everything

Posted Aug 7, 2014
Amazing stay.staff very helpful.every things you need near to you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 7, 2014
Cons: The staff at the food court...
I stayed (2 adults and 2 kids) at the Art of Animation... The suite (Cars, Nemo) is nothing special... The food court is not offering to much, and the portions are staff at the food court are to little. Staff not 1.class... Impressed about checkin/checkout staff...good attitude!
4 out of 5
Recommended
for Everyone
by A verified traveler from London, England, UK

Enjoyed our stay

Posted Aug 7, 2014
Pros: Everything
Cons: The park tickets should be for all the parks rather than just a park
Location: Subsidised transport to the premium outlets
We had a wonderful experience. The staff were very courteous and ready to help. The room service folks were excellent and they were always smiling. The baggage guys were great as well. Infact the whole staff were nice and like they always say, we had a magical stay.
4 out of 5
Recommended
for Families
by A verified traveler from Quebec, Canada

Perfect for Families

Posted Aug 7, 2014
Pros: Nice rooms, super clean, very nice pools, lots of lifeguards everywhere. Employees were all very kind.
Cons: Add Shade areas around the big blue pool Add more stations or more personnel to the cafeteria, waiting time was long to get our meals
Location: Near all Disney Parks, hop on the free shuttle running every 20 minutes ... Go anywhere around Disney in less than 20 minutes Bus ride.
Arrived and got upgraded to LION KING Family Suite. Very pleased with it ! Closed master bedroom with flat screen tv, full bathroom with shower. Kitchenette with coffee maker, microwave, fridge... another full bathroom with bath and shower ... Room very well soundproofed. Only negative : there is NO SHADE at the big blue pool. only 3 or 4 umbrellas on dining tables... no shade available for lounge chairs and no trees either. This is unacceptable because it was impossible to get away from the sun. for everything else, this is the best Hotel - value for money
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Fabulous

Posted Aug 5, 2014
Loved the hotel! The rooms were clean and comfortable and put you in the Disney mood. The pools were great and the transport to the theme parks were very convenient.