Ratings based on 749 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.5 Hotel condition
They paid and stayed.
by JOSHSMOM from DAVIE, FL
Could be better, but good perks..Posted Mar 6, 2014
Pros: THE EXTRA MAGIC HOURS AND FEE PARKING AT THE PARKS.. ALSO THE CARS AREA WAS BEAUTIFUL!
Cons: ROOM QUALITY AND THE FOOD IN THE RESTAURANT.
THE 1ST ROOM WE CHECKED INTO GAVE ME ALLERGIES, HAD A WEIRD MOLDY SMELL AND VERY DINGY AND DARK.. I CALLED THE FRONT DESK AND WE WERE CHANGED TO A MUCH BETTER ROOM WITHIN MINUTES OF MY CALL. WE DID EXPECT MUCH BETTER QUALITY SO I WOULD RATE IT AS AN OK ROOM. THE BEST PART WAS THE PERK OF THE EXTRA MAGIC HOURS AND FREE PARKING.. FOR A FAMILY WITH OLDER CHILDREN, IT IS WORTH IT FOR SURE!
by Carlos from Florida
My experience at Disney's Art of Animation ResortPosted Mar 5, 2014
Pros: Decoration in public areas and rooms is good for kids.
Cons: Restaurant service, food, room service.
Location: Nothing to do near to the hotel, unless you take a shuttle or your own car to drive a few miles to the theme parks.
If you have a big family and do not want to spend too much money in hotel, this is a good option. However, bear in mind that the beds are not comfortable and the restaurant is not good at all. Actually, the food is kind of bad, only fast food such as pizzas, burgers, pasta, and that type of food, and the waiting lines to get your food, to pay it, and to get a table are terrible. On top of that, there is no room service available, only if you want pizza.
for Everyoneby Garcia Family from chile
Nice hotel with childrenPosted Mar 3, 2014
Enjoyable hotel everithing work perfect Excellent bus service to the parks Good food afrodable prices
by A verified traveler
Not happyPosted Mar 3, 2014
Last time I stayed at disney I was so happy. They made it so special for my children. Not this time. No special cards or buttons for the kids. Sad. The rooms were small and the hallways felt like I was staying in a cheap hotel
for Everyoneby A verified traveler
Art of animationPosted Mar 2, 2014
Pros: Kid friendly
Great family resort Nice roomy rooms plenty of space, friendly staff
for Everyoneby busy mummy from uk
Fun for childrenPosted Mar 2, 2014
Pros: The pool was great .
Cons: Your staff apart from check in we're not happy. After going to the disney parks with all the staff smiling it was different here.
Location: Buses were good and downtown disney was fun .
A fun hotel for your children . It has a big food court so not good if you want a nice meal just lots of quick food . Try downtown disney for a special going out meal . The arcade is good for the children also a well stocked disney store .
for Everyoneby A verified traveler from c
Disney for a family of fivePosted Mar 1, 2014
Able to fit 2 adults and 3 children in a suit that was affordable. Had a kitchenette and had groceries delivered. Staff was nice and helpful. However it was a very very large hotel that was like a college dorm and the restaurant was a busy cafeteria. It had some disney personal touches but I expected more. They usually make characters out of towels and we only got that one day. The pool was nice but no slide or hot tub. Over all a good hotel for the money. Did not spend a lot of time there as we were at the parks a lot.
for Familiesby Marie from Scotland
the magic of DisneyPosted Feb 28, 2014
Cons: Perhaps bigger towels for the pool
Location: The hotel ran a steady shuttle to all the Disney attractions
As soon as I got in my room, the magic encompassed me and I loved everything about this hotel,especially the walk to my Little Mermaid room through the Lion King set. The room were very cosy as it was cold in Orlando that week-end. The towels were arranged like Mickey and the whole room felt as though as I was under the sea with Ariel. Overall, I loved everything.
for Familiesby Colleen
Fun HotelPosted Feb 28, 2014
Great experience, everything was easy and convienent. Really fun hotel, the pools were great. My 3 year old loved the finding nemo pool. I loved bringing back the magic from the park to the hotel. We had a little mermaid room and was perfect for a small family. Really cute and clean. The cafeteria style dining was perfect for us, good food and affordable and quick. The bus system was second to none. I never had to wait more than 5 minutes for a bus. Disney really has its act together in every way. I loved the new magic bands, we walked right into the parks and had all of our fast passes ready for the day and were easy to adjuct on our iPhones with the disney app. Takes a little effort to get everything set up before you go, but once you are there it is so hassle free.
for Everyoneby Mary from Duluth, MN
Family Friendly place to stay when visiting DisneyPosted Feb 23, 2014
Stayed for 4 nights in Little Mermaid Room. Mom, Dad, and Kids age 7 and 6. Resort was beautiful and everything was top notch.The grounds were perfectly clean and well maintained. All the staff was super happy and friendly. After reading other Expedia reviews I was a little nervous about the restaurant (some said "not so good") but it was AWESOME! There were tons of food choices for every meal. Lots of healthy options and variety of tastes. I was also nervous about the room size (some said room was small) but it was actually quite comfortable and we all slept great. Room was a little dirty when we checked in (some dirt/hair in the sink) but overall clean. The room had free wifi, lots of good tv channels for the kids, and the person that cleaned the room every day would do special touches like fold the kids stuffed animals into the blankies and fold towels into Mickey Mouse shapes. We used the shuttle a ton and that was nice. My only complaint was that our room was pretty far from the main lobby, but the walk was pleasant and there is lots to see between our room and the lobby. We loved the pools - they were perfect temperature. I would definitely stay here again. Our family would recommend. We had a great time.