Ratings based on 1,869 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

comfy bedding

Posted Mar 2, 2015
very clean, wonderful bedding, lots of amenities would stay again
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 1, 2015
Pros: Clean room, excellent staff, wonderful pool facilities.
Cons: Just the food court.
The hotel was wonderful. The only issue we had was the food court, which had different stations for different cuisines, and the lines moved at different rates. This ultimately meant that some members of my family would be eating while others were still in line for food.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

No coffee maker in rooms.

Posted Feb 28, 2015
Overall very nice, but therr was not a coffee maker in the room. Kinda makes the mornings a little hassle.
3 out of 5
Recommended
for Couples
by A verified traveler

TOO OVERPRICED

Posted Feb 25, 2015
Pros: INSIDE DISNEY PROPERTIES
TOO OVERPRICED DO NOT EVEN HAVE A COFFEE MACHINE INSIDE THE ROOM
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MD

Imaginative and fun!

Posted Feb 24, 2015
Pros: Loved this hotel. It is really imaginatively done. It has a very very nice atmosphere.
Cons: Better airing possibilities in the room. It got stuffy very quickly. Too much detergent used in cleaning the room. Unpleasantly smelly.
We stayed in The Little Mermaid part of the hotel and loved all the 'almost kitschy but it works' paraphernalia from the movie. Very well done! One minus -- the room was clean but smelled horribly of detergents. At our request, staff brought 2 fans, and we tried to air out the bulk of the smell for several hours. We also asked the cleaning crew not to to anything in our room the next day except for delivering clean towels. This theme park has a lot of imagination and charm. Puts everyone in a happy mood. Well organized, beautifully decorated -- puts one in a Disney mood. The crowds were happy, the staff--- excellent, the food choices included some delicious and well-priced healthy options which were much appreciated and savored. The parade was well done, the fireworks too, and I wish we had had more time to explore Epcot. The monorail ride was fun too, and gave a nice overview of the resorts. Well done! All of it!
4 out of 5
Recommended
for Families
by A verified travelerfrom Atlanta, GA

Beautiful Disney Colors

Posted Feb 21, 2015
Pros: The Disney decor and the cleanliness of the room and beds. The shuttle bus is a great convenience, and our drivers were courteous and friendly.
Cons: The food court. If the food was good, I wouldn't mind paying a little extra for the convenience of staying onsite for meals.
Location: If you don't mind driving in the traffic around the Disney resorts, there are many family restaurants available.
The hotel lobby is filled with beautiful Disney colors and sketches of Disney characters. Our hotel room was small, but I have stayed in the Disney budget resorts before and knew what to expect. The room and beds were clean and fresh. Because our room was located in the last building, it was too far away from the lobby area to walk. That was a little inconvenient. Anytime we wanted to go to the main building or catch the shuttle bus, we had to get in the car, drive to the main building, and find a parking spot. For the most part, the hotel staff was helpful and friendly. The biggest disappointment was the food court. The food is mediocre and over-priced. For lunch, I purchased two kids meals and one hamburger. The total came to over $25. One evening it was cold and windy, and we decided to try the food court again. After our dinner, we decided to purchase snacks for back at the room. However, I did not expect to pay $9 for three small bags of chips.
4 out of 5
Recommended
for Families
by A verified travelerfrom Fenwick mi.

Posted Feb 18, 2015
Family friendly. Great for kids. They loved it. Nice heated pools & disney character themes.
1 out of 5
Recommended
for Everyone
by A verified traveler

GREAT TIME, GREAT PLACE

Posted Feb 18, 2015
Pros: The decor' and the friendly service. Transportation was 100% right on.
Cons: It was raining when I checked into hotel! We had to walk without umbrella's to the Little Mermaid .
All my expectations were fulfilled on my vacation at Disney.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, Fl

A fantasy come true!

Posted Feb 17, 2015
I really recommend this resort for all families. I really felt like I was in a fantasy. This weekend was fantastic for my 3 year old daughter, my mother, and myself. We had so much fun at Walt Disney world. They do everything with such care and always with a smile. On our last day we walk through the entire resort and there's so much to do but even just to sit down and relax was incredible. They make sure there are activities and other things for kids to be entertained at all times. What can I say about the pool- wow! I love how they think so much of the kids, how special and safe they made it for them and how they provide the safety jackets for kids that needs it. Honestly, one of the best vacation I've had so far and one where I really disconnected from the world and was living in my own with all my favorite characters. Thank you #artofanimation for such an incredible experience!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rio

Próximos aos parques

Posted Feb 17, 2015
Tivemos uma ótima estadia, com a facilidade de locomoção para os parques e atendimento prestativo dos funcionários.