Ratings based on 351 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Boston

Great location

Posted Mar 24, 2015
Pros: Walking distance to Epcot. Nice pool & restaurants.
Cons: Rooms need updating. Small bathrooms.
Staff not as friendly or helpful as other Disney hotels that we stayed at.
2 out of 5
by A verified travelerfrom Franklin, Ma.

King Bed denied and horrible view

Posted Mar 5, 2015
Pros: proximity to Epcot and the Boardwalk were good.
Cons: Provide customers with their requested accommodations when they pay in advance, and clean up the HORRIBLE view from the Standard rooms.
I paid $300 per night for my room TWO MONTHS IN ADVANCE, requesting a king bed. I also called the registration desk twice on the morning of the day I checked in to confirm my king bed. No matter what I did, despite paying TWO MONTHS IN ADVANCE, Beach Club refused to give me a king bed. When I checked in, despite the Beach Club staff 'doing everything they possibly could' to get me my king bed, I ended up with 2 queens. All the while, Beach Club staff repeatedly quoted corny phrases like 'have a magical day'. Well... I didn't feel very magical and those corny phrases amount to an insult. Then, when we arrived at our room, we were treated to the view of a gravel rooftop with smokestacks and air conditioning units, some painted a bright and ugly yellow color. I called the front desk to complain and the only thing they offered at first was to move us to another room with the same view. Yet another insult. Finally, after complaining for almost 1/2 an hour on the phone, Beach Club gave me a $50 credit. A small concession considering the $300 per night charge and HUGE disappointment. We will never go back to the Beach Club.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Allentown, PA

Business trio

Posted Mar 1, 2015
I stayed for a conference without my family. They would have really enjoyed the hotel. Staff was very courteous.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and pretty

Posted Feb 17, 2015
It's true, this hotel is both of those things. And it's huge. Make sure o make your restaurant reservations ahead of time otherwise just have to find another hotel to eat at. Amazing staff. The looks are gorgeous even though it rained the day we had available to use then. Overall, a great place to stay with a family.
3 out of 5
by A verified traveler

Construction

Posted Feb 12, 2015
Pros: Everything was adequate expect for early noise.
Cons: Carpet in hallways is looking run-down. Hotel was fine though.
Construction began every morning above our room at 8:00am. It was an okay hotel other than that -- nothing crazy great but not bad either. Just wish they had waited to start hammering until later than 8:00am since we were in the Disney parks very late.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2015
Pros: great location - come and go as you please to Epcot and Studios
Cons: there seemed to be an issue with the plumbing - the water pressure in the shower would pulse a bit and there was an issue with the toilet flushing
Location: right at Epcot and Studios - convenient to all at WDW
good time nice place - stayed in what appeared to be in a refurbished room - had stayed before - upgrade was well done
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Costa Rica

The Beach Clubs exceeds expectations

Posted Jan 27, 2015
Pros: Every single thing about it
Cons: Absolutely nothing
Words have not been invented to describe Disney's Beach Club Resort. Outstanding would be the closest word. It was an amazingly magical stay for my father and I. I could not have chosen a better hotel for our stay. He has parkinsons and e-v-e-r-y-o-n-e was so kind to us . Our vacation was out of this world ... to the furthest galaxy in the universe. God bless you guys and God bless Walt Disney! Alexandra M Castro , Spain / Costa Rica Hernan R Castro Former Secretary of State of Costa Rica
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 11, 2015
lucky to get a room, booked this Disney vacation late. initially beach club had no availability, then a room opened up, we got a great room location which really enhanced the stay.
4 out of 5
Recommended
for Families
by Andrewfrom Manchester

Family Florida Holiday

Posted Dec 30, 2014 on Hotels.com
Great stay at this Disney resort, staff a credit, always good and friendly, felt bathroom needed updating especially the shower, but location fantastic, would stay again.
5 out of 5
Recommended
for Families
by A verified traveler

Beautiful hotel - great for Epcot

Posted Dec 26, 2014 on Hotels.com
Lovely hotel. Attention to detail is second to none. Only a 5-10 minute walk to Epcot...the boat ride is definitely slower! Only downside was the pool could have been warmer!