Ratings based on 607 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Disney

Posted Dec 26, 2014
Good service, room can be ckeaned better and towels with holes
5 out of 5
Recommended
for Everyone
by A verified travelerfrom RIBEIRAO PRETO/SP-BRASIL

Hotel otimo, dentro do Park da Disney

Posted Dec 24, 2014
Pros: Gostamos do atendimento, restaurantes.
Location: Localizacao otima, com a facilidade dos ônibus e monorail para os Parks e Down Town Disney.
Tudo deu certo, equipe do hotel muito prestativa, meu marido esqueceu o celular no quarto e eles o enviaram para o Brasil em seguida, com muita presteza.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom de

contemporary garden wing

Posted Dec 18, 2014
Pros: Very courteous staff. Ease of getting around to monorail and eats. Nice landscaping.
Cons: Fix the important things in rooms, electrical sockets for lamps and plugin sockets for charging computer.
Location: Location is great, but, to much pixie dust at downtown disney. Wife was in leg brace boot, we had to walk East to West to La Nouba from bus drop off.
Garden wing was a very quiet area, not much outside noise. Although, we feel area show signs of ageing. Nice lamp in our room would not work because the electrical socket was broken but not a problem for us. A little confusion about boarding pass when checking out. Info that I read was the boarding pass would be slid under the door early in morning, looked for it when I arose and nothing under the door, so, I went to the Airline check in and did it myself, very easy. Later in morning we came back to room and boarding pass was hanging on outside of door. Also think the breakfast buffet in the Wave is pricey and not to my expectations for which I paid.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Lauderdale

favorite place to stay

Posted Dec 16, 2014
Pros: Everything.
Cons: I have no suggestions
Location: I really enjoy the access to the monorail to get to each of the parks we visited, Magic Kingdom and Epcot.
Everything went smoothly from check in to housekeeping to valet and check out. Our stay lived up to what I expected at the Contemporary.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom L

Lindo hotel cerca de Magic Kingdom

Posted Dec 8, 2014
Pasamos unos días muy lindos , el personal muy amable. Recomendamos alojarse ahí
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2014
It was a good time, was dissapointed that Chief Mickys was booked 6 months in advance and couldn't eat their.
5 out of 5
Recommended
for Everyone
by A verified traveler

Incredibly convenient to magic kingdom!

Posted Nov 27, 2014
This hotel was perfect for us. We could easily come back to the hotel from Magic Kingdom for an afternoon nap for our three year old. We were pleasantly surprised by the size of the room and the facilities (restaurants, pool, shopping) were terrific. What a wonderful first visit to Disney!
1 out of 5
Recommended
for Families
by A verified traveler

Stay at the Grand Floridian

Posted Nov 14, 2014 on Hotels.com
This hotel is dated and not as nice as most of the other Disney hotels
1 out of 5
by A verified travelerfrom Lancaster UK

Completely unable to resolve problems

Posted Nov 13, 2014
Pros: The Wave restaurant where we had a good breakfast and dinner
Cons: The management culture, which is completely deficient - even managers were unwilling to accept responsibility for resolving problems.
Location: Next to the magic kningdom
I booked two rooms for me and my husband in one room and my son, daughter-in-law and two grandsons in the other. We visited the Magic Kingdom on two days. The experience we had was very poor and our visit to Disneyworld was ruined. The booking appeared showing myself staying in both rooms and my son’s name was missing from his room. This appears to have originated in the Expedia booking. At a normal hotel this would not be a problem and could be easily rectified. But in Disney it negated all the features of the armband system of reservations, bookings, charging etc. Disney passed us from department to department, no one took responsibility and we lost time better spent on our holiday and money on international calls which had no effect on the outcome. In summary the hotel was staffed with teams of people who were very happy to tell me who I needed to speak to in order to resolve my problems, but none of which actually could or would resolve them or to take responsibility for their resolution. A test of a good, efficient hotel system is how it responds to problems and take responsibility for their resolution – Disney Contemporary and Polynesian failed this test completely. Our holiday experience was marred by these problems in what is supposed to be a high quality, expensive hotel.
4 out of 5
Recommended
for Families
by Mariafrom Sarasota, FL

Fun

Posted Nov 7, 2014 on Hotels.com
Loved my visit to Disney overall! The condition of the hotel room at the Contemporary was interesting. Frayed carpet bulbs in lamps were out. Toaster that was sent to room did not work.