Ratings based on 454 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Great Hotel and Park Experience

Posted Oct 16, 2014
Pros: This is a very clean, friendly environment with two pools and a beach in a very classy setting. We had a view to the park and saw fireworks every PM.
Cons: It would be nice to have more healthy food options during the day and at night for those who did not want to get dressed up for the restaurants.
Location: You have easy access to the Magic Kingdom and a little longer ride to get to Epcot, Disney Studios and the Animal Kingdom.
This is one of the most relaxing hotels with the opportunity to participate in all of the activities throughout all the parks and facilities. This is great family fun and the staff make the whole experience very enjoyable. These is easy access to the transportation systems making it ideal for getting back and forth from the parks.
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Overall great experience

Posted Oct 6, 2014
Pros: Overall cleanliness, nice d├ęcor, scenic landscaping, pool options, easy access to Magic Kingdom
Location: Stayed in Big Pine Key building, great location, room overlooked water with direct view of Magic Kingdom fireworks, and the nightly boat parade.
With the recent remodel and update complete, everything was very nice, very clean, and all of the staff we encountered were extremely helpful and friendly. Daily maid and turndown service were excellent. Excellent pool and dining options, great hotel for all ages. Easy and convenient self parking, with valet available.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Elegant Disney experience

Posted Sep 29, 2014
Pros: Layout of space and furniture; refrigerator!; Disney Channels; huge bathroom vanity area; loved our patios (two of them!)
Cons: Shower/toilet room tiny; cleanliness could be improved; when calling "front desk", staff was incompetent (couldn't find a fax, didn't have info, etc.)
Location: Anything and everything Disney is close by. Universal Orlando and Islands of Adventure are extremely close too. Outlet Mall very close.
Loved the complete Disney experience and the architecture and interior design of the hotel can't be beat. I thought I was booking one of the less expensive rooms and wasn't expecting much but the room was HUGE with tons of space. We booked a theme part view and got an amazing fireworks show every night. Loved all the Disney channels, especially the Classic Disney channel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Best Hotel at Disney

Posted Sep 23, 2014
Location: Centrally located to everything you would want to do at Disney.
Everything about our experience was wonderful. Staff was exceptional with service and catered to our every need. Worth paying the extra money for when visiting such a great destination.
5 out of 5
Recommended
for Everyone
by A verified traveler

wonderful hotel

Posted Sep 16, 2014
Pros: everything
this hotel is fantastic the staff is so friendly and they go out of their way timbers you
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, ny

Beautiful Honeymoon!

Posted Sep 10, 2014
Pros: Everything.
Location: Everything is very close by. Monorail is located in hotel. Buses are right outside.
Everything was beautiful!! Staff, decor, rooms, food, etc..cant complain about anything. Everyone and everything was wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2014
Great experience! It was a very relaxing vacation. The Grandfloridian was perfect for our trip. It offered many options for activities and entertainment. I will be staying there again !
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great hotel

Posted Aug 23, 2014
Pros: The beautiful grounds and the music in the lobby. Of course the monorail is a huge plus.
Cons: I think it is important to understand that while conventions bring in many guests, returning guests are just as important.
We have stayed at the Grand Floridian many times. We found the staff very pleasant and professional, more so this time than in the past. The rooms need a little updating. The rug in our room was stained and so was the sofa. I think for the prices that they charge this should not be the case. We visited between August 6th-9th. There was a convention going on with several hundred people. I have no problem with that, however, these people were all on the top floor rooms and being catered to. We made our reservation several months ago and asked for a room on a higher floor. The Bell captain took us to a room on the 3rd floor which was already occupied. We were than given a room on the ground floor facing the bushes. It was hot and buggy there. When I ask if we could have a different room I was told nothing was available. I feel that returning guest should be treated with a little more care than people who you will possibly never see again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sussex UK

Disney Magic

Posted Aug 21, 2014
Pros: The location is great
Cons: Not as clean as it has been in the past
Location: Right next to the Magic Kingdom ideal for watching the fireworks if you've had a long day in the park
This was not our first visit to the Grand Floridian, we felt it had gone down hill a bit. Some of the staff were grumpy (never had this at Disney before) the pool was always packed and hard to get a chair round. Still the best resort to stay if your a Disney fan easy access to the parks etc
5 out of 5
Recommended
for Everyone
by A verified traveler

Classy and family friendly

Posted Aug 21, 2014
We love the GF - book a vacation at least every other year and will return for years to come. A 5 Star