Ratings based on 595 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom chicago

Real old hotel

Posted Apr 17, 2015
Check in was very slow. The hallways and elevator looks like a super 8 hotel. The restaurants cannot handle all the guests. The garden view is actually a view to the parking lot
5 out of 5
Recommended
for Everyone
by A verified travelerfrom far hills, nj

Very pleased

Posted Apr 16, 2015
We stayed here knowing they were under construction. We had a garden view which happened to be of the construction. But we linked our reservation through Expedia to our my Disney experience account, so Disney did a good job keeping us informed of the work. Rooms were renovated and kitschy but very cute. Staff very helpful would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cincinnati

Great hotel - lost a bit of character though...

Posted Apr 13, 2015
Cons: The comfort of the bed, bed linens, options around feather pillows instead of foam pillows.
The Polynesian resort is a fantastic vacation location. You cannot beat it's central location to the Magic Kingdom, it's on the monorail, and it has beautiful views of the seven seas lagoon. The upgrades that they have been making are producing a very nice guest experience. The downside is that the Polynesian has lost a bit of it's charm. From the removal of the water feature in the great house, to the modernization of the decor within the guestrooms, the overall feel of the hotel is a bit too much like what I would find at a Marriott minus the mouse. Within the hotel rooms, Disney would do themselves a favor by upgrading the mattresses, bed linens, pillows and towels. Polynesian bills itself as one of the deluxe resorts, and with that the room comfort should be on par with what I can find at off property luxury resorts. Also keep in mind that on the weekends things are nice and quiet around the resort. Come Monday morning, the buzz of lawnmowers, weedeaters and leaf blowers will wake you from your sleep at around 8 AM. Also keep in mind that being so close to the seven seas lagoon will afford you not only beautiful views of the surrounding area, but also all of the noise that comes along with that area. The horns on the boats, the fireworks at night, the light parade, all of these things may startle all those who were not used to living or attempting to sleep in a noisy environment.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
A work in progress, but very nice overall. Lots of ongoing construction
5 out of 5
Recommended
for Everyone
by A verified travelerfrom from NJ

I would absolutely recommend the Polynesian

Posted Apr 11, 2015
Pros: beautiful, tranquil grounds, pools, staff, restaurants -- most importantly the "completely relaxing atmosphere - ease of Monorail - to name a few.
Cons: our only disappointment was the Luau -- heard much about it -- -- food presentation not the greatest - acoustics were terrible.
Location: So convenient to all parks by Monorail and bus -- easy also to Typhoon Lagoon which was complimentary during some construction and was great!
The Polynesian was fabulous and would highly recommend - had considered other deluxe resorts SO GLAD we chose the Polynesian -- grounds and beautiful and tranquil. Concierge and all of the staff went above and beyond for the guests - rooms are roomy and great -- restaurants right on the grounds were great from the less to the more pricey -- food was great in all
2 out of 5
by A verified traveler

Make sure construction is complete

Posted Apr 7, 2015
Renovations were still ongoing. If we would have known to what extent the hotel was still under construction we would have stayed elsewhere. And while under construction, rates were still extremely high.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
Lots of construction right now with areas closed off and transportation being affected to various parks
5 out of 5
Recommended
for Everyone
by A verified traveler

Really nice

Posted Mar 22, 2015
Great visit,! Staff and room was excellent. Construction made it difficult to appreciate the grounds. Incredible staff
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ontario

Fantastic 5 days

Posted Mar 21, 2015
Pros: Location
Cons: Access to hotel guest with regards to food reservations.
Location: Fantastic 10 minute mob rail to magic kingdom.
Very nice hotel.....great location, great amenities....wish hotel guests had higher priority for reservations. Will be stunning when renovations are complete.
2 out of 5
by A verified travelerfrom Toronto

Average motel quality at luxury prices.

Posted Mar 14, 2015
Pros: Proximity to Magic Kingdom
Cons: Signage on route from highway 4.
We were clearly told about construction at the Hotel but we were surprised by the extent and the status of the project given it is scheduled to be finished by month end.