Ratings based on 609 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Antioch, IL

Continues to be under renovation

Posted May 20, 2015
Pros: It's location and transportation options to the Magic Kingdom and EPCOT. The new pool area.
Cons: Finish the renovation and move the outdoor dining area away from the children's pool (very noisy).
Location: Directly across the lake from Magic Kingdom! You can take a wonderful boat ride across the lake to Magic Kingdom.
The Polynesian Village Hotel at Walt Disney World continues to be under renovation making parts of the hotel area messy, loud during the day and unusable. I was aware of the on-going renovation when I booked but surprised at how much it impacted our stay. There are multiple buildings to this hotel; and, accept for the main building, there were construction vehicles and workers, unattractively blocked off areas, noise and general disruption. On the other hand, the newly renovated main building (Ceremonial House) and main pool are fantastic! Unfortunately, the "other" pool is now closed until 2016 which makes the main pool very crowded at times. Of course, it is Disney and has direct access to the Monorail to the Magic Kingdom, EPCOT and the other monorail hotels. The beach is now reopened and the Castle is visible from the main lobby. The staff was pleasant and worked very hard to correct the problems we had with our "Magic Bands" when first arriving. I would certainly recommend the hotel; but, be aware of the noise issues and general upheaval.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Akron, OH

Great Location

Posted May 19, 2015
Pros: The location was so perfect for us. Our room was very comfortable and quiet and we liked the Polynesian theme everywhere.
Cons: They were doing construction at parts of the resort so construction noise at times couldn't be avoided. The "cast" (employees) were helpful & friendly
Location: Just across the lake to Magic Kingdom. Saw fireworks from MK at 10 pm while still at the resort on their beach.
This Disney resort hotel is in the perfect location. We were able to go to Magic Kingdom on the boat or the monorail both of which are available right at the resort. Everything at the hotel coordinates with the Polynesian theme--in the rooms and all around the resort. They host the Aloha dinner theatre which was fantastic! The food was good and the show was great. It was also nice that they have Cap'n Cooks which was a kind of fast food place as well as two other restaurants. We dined at one of them twice--Kona's had good food (we never tried 'Ohana so cannot comment).
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2015
Clean and beautiful. Definitely staying there again. People were very friendly. Best breakfast ever at ohana. Felt like we were in Hawaii
5 out of 5
Recommended
for Families
by A verified traveler

Beautiful Resort!

Posted May 5, 2015
We have stayed at the Polynesian numerous times, but this was our first time since all the remodeling of the rooms, lobby, and pool started. We were pleasantly surprised with how quiet and beautiful it was, even with some construction still going on. We absolutely loved having the monorail access, especially with our children ages 2 and 4. There were many activities at the hotel for our kids to do when we were not visiting a park. The day before we arrived, they had just completed the construction of the children's splash area. Our two kids loved it! They had also recently completed the lava pool area, which has zero depth entry and a large slide for older kids. Between the hours of 7-8pm, the hotel staff invites children to roast marshmallows on the beach. They will also show movies on the beach at 8:30pm. The beach was also great for viewing the water light parade on the lagoon and the fireworks over magic kingdom. We had a wonderful stay at the Polynesian, and we cannot wait to book our next trip there!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brunswick, ME

Posted Apr 25, 2015
A lot if construction being done. So we had a bad view of the garden. Once construction is done it should be very nice.
1 out of 5
by A verified travelerfrom chicago

Real old hotel

Posted Apr 17, 2015
Check in was very slow. The hallways and elevator looks like a super 8 hotel. The restaurants cannot handle all the guests. The garden view is actually a view to the parking lot
5 out of 5
Recommended
for Everyone
by A verified travelerfrom far hills, nj

Very pleased

Posted Apr 16, 2015
We stayed here knowing they were under construction. We had a garden view which happened to be of the construction. But we linked our reservation through Expedia to our my Disney experience account, so Disney did a good job keeping us informed of the work. Rooms were renovated and kitschy but very cute. Staff very helpful would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cincinnati

Great hotel - lost a bit of character though...

Posted Apr 13, 2015
Cons: The comfort of the bed, bed linens, options around feather pillows instead of foam pillows.
The Polynesian resort is a fantastic vacation location. You cannot beat it's central location to the Magic Kingdom, it's on the monorail, and it has beautiful views of the seven seas lagoon. The upgrades that they have been making are producing a very nice guest experience. The downside is that the Polynesian has lost a bit of it's charm. From the removal of the water feature in the great house, to the modernization of the decor within the guestrooms, the overall feel of the hotel is a bit too much like what I would find at a Marriott minus the mouse. Within the hotel rooms, Disney would do themselves a favor by upgrading the mattresses, bed linens, pillows and towels. Polynesian bills itself as one of the deluxe resorts, and with that the room comfort should be on par with what I can find at off property luxury resorts. Also keep in mind that on the weekends things are nice and quiet around the resort. Come Monday morning, the buzz of lawnmowers, weedeaters and leaf blowers will wake you from your sleep at around 8 AM. Also keep in mind that being so close to the seven seas lagoon will afford you not only beautiful views of the surrounding area, but also all of the noise that comes along with that area. The horns on the boats, the fireworks at night, the light parade, all of these things may startle all those who were not used to living or attempting to sleep in a noisy environment.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
A work in progress, but very nice overall. Lots of ongoing construction
5 out of 5
Recommended
for Everyone
by A verified travelerfrom from NJ

I would absolutely recommend the Polynesian

Posted Apr 11, 2015
Pros: beautiful, tranquil grounds, pools, staff, restaurants -- most importantly the "completely relaxing atmosphere - ease of Monorail - to name a few.
Cons: our only disappointment was the Luau -- heard much about it -- -- food presentation not the greatest - acoustics were terrible.
Location: So convenient to all parks by Monorail and bus -- easy also to Typhoon Lagoon which was complimentary during some construction and was great!
The Polynesian was fabulous and would highly recommend - had considered other deluxe resorts SO GLAD we chose the Polynesian -- grounds and beautiful and tranquil. Concierge and all of the staff went above and beyond for the guests - rooms are roomy and great -- restaurants right on the grounds were great from the less to the more pricey -- food was great in all