Ratings based on 575 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom H
Great place. Hotel staff was excellent.Posted Jan 23, 2015
My family and I had a great time. Enjoyed our stay there. Ohana was excellent and great food. Cafe Kona was excellent and our waitress was excellent!!!
by A verified travelerfrom x
Noisy, no reservations available for restaurants,Posted Jan 19, 2015
Bad food. Noisy. No reservations available for restaurants. I will not recommend. Unsatisfactory. XxxxxxxxxxxxxxxxxxxxxxxxxxxxxxXxxxxxxxxxxcc xxxxxx xxxxxxxxxxxxcccccccccccccc. X xx xxx. Zxxxx xxxxx cxxxx xxxx xxxx xxcx
for Everyoneby A verified travelerfrom Brasil
Posted Jan 17, 2015
Everything was great.Hotel is doing some refurbishing so access from the lobby to the room buildings is a bit complicated on a first sight
for Everyoneby A verified travelerfrom California
Quiet and peaceful setting.Posted Dec 16, 2014
This hotel was very beautiful! I loved how quiet and peaceful it was even with construction going on. It wasn't over crowded like some of the other hotels. The views from seven seas lagoon were amazing and had great views of fireworks at night. The staff were very friendly and helpful the whole time we were there. I can't wait to stay there again!
by A verified travelerfrom columbus, ohio
Nice hotel under construction.Posted Nov 18, 2014
Pros: Great location and access to transportation system.
Cons: Better access to events at the hotel. You need to plan way ahead to eat breakfast or attend luau at the resort.
Location: Perfect location. Access to parks and restaurants via tram from hotel.
Building new pool and new rooms. We walked to tunnel to our room. Room was nice and comfortable. No view of resort. Construction to be ongoing for at least 6 months. Will be better than ever when work is done. Resort is in a great location with great access to transportation system.
for Everyoneby A verified travelerfrom RI
Great Location, Great Staff and Great RoomPosted Nov 12, 2014
Pros: Past visits to the area
Cons: Food choices.
Location: Close to the parks and golf courses. Perfect for people who love Disney
Only disappointment was when I booked the room through EXPEDIA there was no notice that the main pool was closed due to major renovations on the resort. Disappointed with that.
by A verified travelerfrom cardiff, UK
Great hotel but undergoing major renovations.Posted Nov 5, 2014
Great hotel in great location for enjoying the easy access to Magic Kingdom and Epcot via monorail. The hotel is undergoing major renovations that Disney mention but seem to underplay in their literature. One of the two pools is closed (the one that kids enjoy most is closed) and approximately half the available rooms are undergoing renovation (this is info from numerous employees at the resort). Would recommend once renovations finished.
by A verified travelerfrom Deep River, CT
Should be closed during renovationPosted Oct 31, 2014
Everywhere you look there are renovations being made and/or active construction. It's impossible to miss from the guest room to the common areas. There were contractors directly outside my room, could not open the drapes or comfortably use the balcony. Banging, beep beep beep from vehicles backing up. Wow... surprised that it's open with this amount of work being done. Transportation left a little to be desired. It's been a decade since I've been there and during that time the parks have become a little dated. On a very positive note, the staff are all very pleasant!
for Everyoneby A verified travelerfrom wisconsin
GreAt location, relaxing atmosphere. Clean.Posted Oct 27, 2014
Very nice trip and very very convenient. Good time of year to go!
by A verified travelerfrom Tampa
DisappointingPosted Oct 26, 2014
Hotel is being upgraded and is baldly in need of it. Just a less than mediocre experience and so unlike Disney. No magic here.