Ratings based on 2,242 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Terrific hotel/resort

Posted Jul 25, 2015
Staff and service was terrific. Plenty of transportation to and from downtown Disney and parks. Everything and everyone made our vacation is a great experience.
3 out of 5
by A verified traveler

Lodge

Posted Jul 25, 2015
I didn't realize this hotel is consists of a lot of lodges and not a regular high rise hotel. Although the lodges are located in a beautiful natural landscaped property, i didn't like that we need to hike to get to the main building, bus stops and a cafeteria especially when you are with small children. If you stay there for long, it might be a good place to spend time but we were always rushing to go to parks and downtown. The water tax takes to downtown. The room was nothing special but quite spacious. The cafeteria on site has variety if food selections and was convenient for a quick bite, I had a problem to link my park tickets with my magic band and staff didn't know what to do. Had to go though 3 person and extra 2hours to solve it. They were not friendly at all which I expected from Disney. I guess they were too busy with many guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles, ca

Excellent resort

Posted Jul 24, 2015
My family and I had such a wonderful time here. Friendly staff and great customer service!
3 out of 5
by A verified traveler

Our room was to far away from functioning faciliti

Posted Jul 19, 2015
We where told no bell hop was available to take our bags to room and had to trek forever to locate our room. Poor directions and assistance. Room was ok. No soda machine in our room complex. So had to go on a trek yet again to locate. Inconvenience due to lack of help. Hotel room was comfortable. Refrigerator in room worked poorly. Wouldn't choose this hotel again.
3 out of 5
by A verified traveler

Posted Jul 19, 2015
Room dirty. Carpet not vacuumed, dust on all furniture, sinks not cleaned and hair in bathroom.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2015
Wonderful location, great pool with loads of activities!! Guest services were very friendly & helpful. Great place to stay. The rooms are spacious & comfortable. The design is neat and private.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel...

Posted Jul 17, 2015
I recommend it, easy access to the parks... Good food and pool.
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyable stay.

Posted Jul 17, 2015
The staff was very friendly and helpful. The rooms were clean and comfortable. Bathroom was very spacious. The scenery around the resort is beautiful! I also loved how peaceful it was around our room. I'd stay again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Food

Posted Jul 16, 2015
Pros: Liked the pools and the staff
Cons: Food has to be better
Eggs appeared to not be real but maybe powdered. They had a high sulfur smell and were not edible. Tried some other meals and it is all over priced and low to poor quality.
4 out of 5
Recommended
for Families
by A verified traveler from Edmonton, AB

Quiet oasis...beautiful setting and theme.

Posted Jul 14, 2015
Pros: Friendly staff - Bell Service, Room Service and Cleaning staff. We like that parking was included in our stay. Magic Bands were very convenient.
Cons: Mills Dining Hall - poor quality of food and extremely expensive - eating outside the resort area is what I would suggest. Business Area is Needed!
Location: Visiting all four parks + 2 waterparks, universal, shopping, visiting downtown disney, going to MLB Game, eating outside in restaurants.
Our family of 4 stayed at the Port Orleans Riverside for 10 days from end of June to beginning of July 2015 and enjoyed the atmosphere of the facility. Staff was very friendly. Rooms and property were kept clean and we really enjoyed the Alligator Bayou setting -- quiet, private and beautiful.